Highbury Ford Sales Limited
London, ON
Filter Reviews by Keyword
By Type
642 Reviews of Highbury Ford Sales Limited
Awesome Just picked up my new to me 2015 Ford Focus. Thank you Fred Sinclaire. You made the whole process stress free. I would HIGHLY recommend Fred. He was Just picked up my new to me 2015 Ford Focus. Thank you Fred Sinclaire. You made the whole process stress free. I would HIGHLY recommend Fred. He was friendly and not pushy which I loved. More
Customer Service - Bar None! The Highbury Ford Service Centre staff are friendly, efficient and professional! I enjoy dealing with each of them, every time I take my vehicle in fo The Highbury Ford Service Centre staff are friendly, efficient and professional! I enjoy dealing with each of them, every time I take my vehicle in for routine maintenance! The Sales Reps are great, and the Shuttle Drivers are also awesome - especially Mike! A very knowledgeable and personable gentleman indeed! Merry Christmas to you and your staff! May 2019 be the best year for you yet! Eileen H. More
Awesome Fred was great at working the number and explaining what he had done to get me the price I needed . Stacey was extremely persitant and wouldn't take N Fred was great at working the number and explaining what he had done to get me the price I needed . Stacey was extremely persitant and wouldn't take NO for an answer from the lending company. It was long process and they were very patience and understanding with my frustration . More
Great Buying Experience Great buying experience and appreciated the time to go over different options that may have met my needs. I had gone in with a very specific vehicle c Great buying experience and appreciated the time to go over different options that may have met my needs. I had gone in with a very specific vehicle configuration which I did buy but knowing the options that were available and doing a burn down to make sure I wasn't buying something different than what I wanted was a good experience. More
called dealership. got appointment in 2 hours. No issues. second visit in 2 weeks for service and repair. both times work done properly and no surprises. any questions I had were answered. both parts and se second visit in 2 weeks for service and repair. both times work done properly and no surprises. any questions I had were answered. both parts and service departments are great to deal with. More
New vehicle Thus was a,very good experience. My needs were listened to and met. The best price, that worked with my budget was met so that I could get into a depe Thus was a,very good experience. My needs were listened to and met. The best price, that worked with my budget was met so that I could get into a dependable safe and affordable vehicle. More
Such a great dealership! I've purchased vehicles from Highbury Ford in the past, and again just recently. Always pleased with the service, and my salesperson, Mike Tolsma was I've purchased vehicles from Highbury Ford in the past, and again just recently. Always pleased with the service, and my salesperson, Mike Tolsma was awesome! I was treated with respect, received a thorough explanation of everything from the financing to the amazing vehicle I purchased. I appreciated the follow-up and will most definitely recommend family and friends to buy their next vehicle from Highbury Ford. More
The experience was good the sales people were friendly Not sure what to say I met the regional manager Billy Martin and he was fantasic my sales rep Fred Sinclair was very thoughtful and explained everythi Not sure what to say I met the regional manager Billy Martin and he was fantasic my sales rep Fred Sinclair was very thoughtful and explained everything. The financial lady Eka was really nice as well The only thing that was disappointing was my back up camera didn't work when I picked up the truck More
Excellent Service. In, out problem fixed. Appointment made November 23 for Dec 5. Check-in Dec. 5 was fast, paperwork was ready. Took shuttle service home and back. Very courteous and quick. Appointment made November 23 for Dec 5. Check-in Dec. 5 was fast, paperwork was ready. Took shuttle service home and back. Very courteous and quick. Check-out paperwork was ready upon my return. Was out quickly and on my way home. Great service! Many thanks. More
Great as always! Great service. Sean, Ciara and Scott ALL went out of their way to listen and address my vehicle’s issue. Great to deal with. Never tried to “intim Great service. Sean, Ciara and Scott ALL went out of their way to listen and address my vehicle’s issue. Great to deal with. Never tried to “intimidate” using the power of dealer position. Very refreshing. Just “ buddies” wanting to fix my truck and treat me with respect More