Highbury Ford Sales Limited

Great Experience Both the salesperson- Mike McKinley and the finance person were attentive and great at explaining the process all the while keeping my needs at the fo Both the salesperson- Mike McKinley and the finance person were attentive and great at explaining the process all the while keeping my needs at the forefront. More

Oil change I came in for an oil change. Both the person booking my appointment (Jordan stiles) and the service rep (Scott fitzmorris) made it a very pleasant exp I came in for an oil change. Both the person booking my appointment (Jordan stiles) and the service rep (Scott fitzmorris) made it a very pleasant experience. . Scott reviewed the report on any service needed in the near future. Which was very helpful More

Excellent scheduled service - the total package. In for service and body work. Both completed on time and on budget. Used the shuttle service at drop off and pickup. Very convenient. Thank you. In for service and body work. Both completed on time and on budget. Used the shuttle service at drop off and pickup. Very convenient. Thank you. More

what car shopping should be like great all around experience. i really like the salespersons style. not pushy , just answered my questions and showed me what i was looking for. The fi great all around experience. i really like the salespersons style. not pushy , just answered my questions and showed me what i was looking for. The finance fellow was also very good. clearly explained options such as rust protection (which i wanted anyways). the whole experience was really great. More

Service on recall parts We just received a letter from Highbury Ford asking us to trade in our 2011 Ford Escape to get a newer vehicle. Yet last year when I had a recall par We just received a letter from Highbury Ford asking us to trade in our 2011 Ford Escape to get a newer vehicle. Yet last year when I had a recall part to be changed they refused to deal with us as we had not purchased the car there. This was a FORD recall. we took it to Oakridge ford and they were more than accommodating. My son in law was also refused When an older car he purchased had a recall. Although he did not purchase that vehicle there, they have purchased their new vehicles on a regular basis at highbury ford. So because of your less than stellar service, we will only deal with Oakridge ford and although it is further away, it is worth the trip. Darlene and Mike Hankin More

Overall good It was an overall good experience. We were greeted as soon as we walked in And the sales team was helpful in helping us pick the right vehicle for us. It was an overall good experience. We were greeted as soon as we walked in And the sales team was helpful in helping us pick the right vehicle for us. More

Third New purchase Looking forward to the new Edge ,We are hoping the vehicle will be as great an experience as the last two new F150's were!!! Looking forward to the new Edge ,We are hoping the vehicle will be as great an experience as the last two new F150's were!!! More

2019 Ford Mustang GT The staff at Highbury Ford, especially Jay Vitali, the Vitali family and Geoff Chisholm have consistantly treated me and my parents well, as customers The staff at Highbury Ford, especially Jay Vitali, the Vitali family and Geoff Chisholm have consistantly treated me and my parents well, as customers of Highbury Ford for over 30 years now. This is why we highly recommend anyone in the market for a new or used vehicle to visit them. More

In for an oil change In for my first oil change after purchasing my car end of last year....great service and very friendly! The waiting room is very nice if you have to w In for my first oil change after purchasing my car end of last year....great service and very friendly! The waiting room is very nice if you have to wait...coffee, snacks, water, tv.... More

Nice Coffee On time , good coffee, friendly service personnel, service done in a timely manner price was around where i thought it should be . Coffee should be fr On time , good coffee, friendly service personnel, service done in a timely manner price was around where i thought it should be . Coffee should be free. More