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Highbury Ford Sales Limited

London, ON

4.7
642 Reviews

1365 Dundas St

London, ON

N5W 3B5

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642 Reviews of Highbury Ford Sales Limited

November 08, 2019

Service quality The Service Technician was polite and willing to meet my requirements. Fitted my appointment in earlier than was scheduled. Appreciated the shuttle More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 07, 2019

It was a pleasure doing business with Highbury Ford . From the beginning everyone went the extra mile from the test drive on trying to be helpful. The car was ready for us when promised, The 4 free oil c More

by Fritz
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve and Mike
November 02, 2019

new escape New car purchase was good, People friendly. Time will tell on how service department delivers. I have had good FORD products in the past. , Thanks More

by Hugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
November 01, 2019

Good Service. Left another dealership because of poor service. Decided to give Highbury ford a chance and I have not been disappointed. Get in quick and they do wha More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott and Andrew.
October 27, 2019

Oil change I have had very good experience with the sevice department but as very bad experience with the sales department and be very cautious about buying anot More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
October 18, 2019

Great service, no pressure I had a fantastic experience when leasing our new 2019 Ford Explorer. Mike made us feel at ease and explained the benefits of leasing in great detail. More

by aaron_lalande
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tolsma
October 17, 2019

Traded 2018 F250 Superduty in for 2019 Found a better package in new truck for same payments, and went out of his way to stay communicative by following up after meetings and with process. More

by Millar Nicol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKinley
October 09, 2019

Very good My only complaint is that I was given an estimate for the repair of a supposed oil pan leak. My response: there is no evidence on my driveway of any More

by Escapist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not have the names of any of the employees
October 09, 2019

A good experience. The purchase of the new vehicle was as pleasant as possible. All of the staff were very friendly, helpful and made sure that I was being looked after More

by New Car
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Tolsma
September 19, 2019

Customer friendly I had a factory recall and Highbury Ford took care of that issue quickly and efficiently. I was very Please with the service of taking me back to work More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
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