Highbury Ford Sales Limited
London, ON
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643 Reviews of Highbury Ford Sales Limited
Worst dealership ever! Dropped off truck for recall which they said will by done by the end of day and that they have all the parts, 6pm rolls around called multiple times Dropped off truck for recall which they said will by done by the end of day and that they have all the parts, 6pm rolls around called multiple times no answers left multiple messages and no call back, then shop closed at 7 pm. Next day I went to pick up my truck and they said it took them longer cause they didn't have the parts... WHICH THEY SAID THEY DID HAVE THEM THE DAY BEFORE! they hand me my keys and I go to get my truck and the back windows smashed! They said they're not responsible because there are homeless people everywhere. MY TRUCK WASNT SUPPOSE TO BE THERE OVERNIGHT IN THE FIRST PLACE. DO NOT GO HERE THEY WILL DESTROY YOUR CAR!!! Stuff was stolen and spent all day cleaning out broken glass. This place is a joke, SCAMMERS! More
The customer service is great and they do not take long to service my vehicle.They have a very comfortable waiting area. They also have the option to take me home or to my destination if I choose not to wa to service my vehicle.They have a very comfortable waiting area. They also have the option to take me home or to my destination if I choose not to wait. More
I had the pleasure of working with Rob Melo at Highbury Ford during my car search. Rob was incredibly helpful, attentive, and went above and beyond in assisting us. His professionalism and dedication to cu Ford during my car search. Rob was incredibly helpful, attentive, and went above and beyond in assisting us. His professionalism and dedication to customer service are truly commendable. If you're in the market for a new car, I highly recommend visiting Rob at Highbury Ford—you're sure to be impressed by the level of service. Thank you, Rob, for such a positive experience! More
The whole experience was quite pleasant. It had been 7 years since our last purchase so we were glad to have such helpful staff. It had been 7 years since our last purchase so we were glad to have such helpful staff. More