High River Toyota

We had an awesome experience at High River Toyota! After dealing with several Calgary-based dealerships, High River Toyota is a breath of fresh air - No games, no typical low-balling of our trade or o After dealing with several Calgary-based dealerships, High River Toyota is a breath of fresh air - No games, no typical low-balling of our trade or overpricing vehicles, and ALL staff are amazing to deal with. Jan was fantastic: pleasant, respectful and knowledgeable, and Gene was great as well! We received fair value for our trade and ended up with a nice new ride. Jan and Gene are the dream team! Skip Calgary and go to High River! More

Excellent service from 2009 to present. Vehicle maintenance serviced only at High River Toyota since 2009. Vehicle maintenance serviced only at High River Toyota since 2009. More

Thank you to Jan, Dylan and Antoney who put together our purchase of a new vehicle. We are pleased with the end result. We wanted to make our purchase to support a local High River Dealer. Mike & Judy. purchase of a new vehicle. We are pleased with the end result. We wanted to make our purchase to support a local High River Dealer. Mike & Judy. More

Sales and service departments are friendly and helpful. I recommend going when you can take your time, when buying and look over all paperwork closely. Especially in this economy. I know Toyota is a quali I recommend going when you can take your time, when buying and look over all paperwork closely. Especially in this economy. I know Toyota is a quality product. Appreciate my car getting picked up. More

Best service. Great sales team. I always go to High River Toyota for all my cars in Family. Great sales team. I always go to High River Toyota for all my cars in Family. More

I took my car for a routine service they did good job and washed my car. It’s a very good service. washed my car. It’s a very good service. More

Bought a truck and it needs a motor replacement a year later. DO NOT TRUST THEM! later. DO NOT TRUST THEM! More

The service department was very helpful with my 2019 Tundra. I felt they were very fair priced and straight forward with all of the work needing done. First time in a long time I’ve felt good coming out Tundra. I felt they were very fair priced and straight forward with all of the work needing done. First time in a long time I’ve felt good coming out of a dealership. More

We went in to inquire about a vehicle. The sales person was busy and understandably couldn’t come over to us, but we saw numerous other people coming in and out of offices etc and no one e The sales person was busy and understandably couldn’t come over to us, but we saw numerous other people coming in and out of offices etc and no one even said hello or can I help you or I’m sorry someone will be with you shortly. We ended up leaving and we’re disappointed. More

As a courtesy, every vehicle we have ever owned whether it was new or used, under warranty or not, a Toyota or Honda product has always been returned washed and cleaned by all of the dealerships that hav it was new or used, under warranty or not, a Toyota or Honda product has always been returned washed and cleaned by all of the dealerships that have ever serviced our vehicles. This inexpensive, quick and simple gesture; that may take only 10 minutes to complete, goes a long way to demonstrate that you are invested in quality customer care! This act of kindness can also help with the retention of your existing customers and recruitment of new customers. It will motivate customers to return to that particular dealership because it shows that they are customer centric and are invested in the customer -dealership relationship. It shows that the customer is paramount in all that they do! As customers, we invest a lot of money into the maintenance of our vehicles. This is why I was deeply disappointed to pick up my vehicle today from the High River Toyota dealership. A courtesy that use to be extended to me when my vehicle was under warranty wherein the outside of my vehicle was washed was not honored today now that my vehicle is off warranty as of this month. It may be something that is not of any consequence to you High River Toyota - Service dept. but to me - it demonstrates to me that you no longer value me as a customer now that my vehicle is no longer under warranty. It also demonstrates to me if something as simple as taking 10 Minutes to wash my vehicle is not important ; my overall vehicle and its maintenance may not be really important to you either. As a result : You have lost a loyal customer. Deeply disappointed in the lack of quality customer care. Shelly M. More