Harris Kia

You could not ask for a better individual and team experience than we received last week in our dealings and purchase of a 2010 Kia Rio from Harris Kia. On behalf of my husband and myself, we have rat experience than we received last week in our dealings and purchase of a 2010 Kia Rio from Harris Kia. On behalf of my husband and myself, we have rated them GREAT in all categories with regard to the sale. Great is a highly achieved grade and must be warranted to get our vote. In this case, the experience with our granddaughter and mom of 5 month old Maya could not have been better. Rachel, our salesperson, is very ethical, trustworthy, personable,and professional. There was NO high pressure to close a deal with us. We negotiated a great price with Rachel and Roy and Jeremy helped us with the financial decisions. We were given enough information to make the right decision and our granddaughter drove away in a properly insured, safe, 4-door stylish little sedan (fully gassed up thanks to Roy) that will keep both her and our baby safe for years to come. The team of Roy Berentsen, Manager, Jeremy Allen, Finance Manager and Rachel Berentsen could not have treated us more fairly. We never knew much about Kia and now when we decide to purchase a new vehicle, Kia would be top of our list to check out first. Thanks Bill and Sally Monteith Nanaimo More

We weren't planning on getting a car that day, month or even this year, but we did! We are happy with our Kia Rondo, which we were going to get the following year, and with Rachel, on her first sale there even this year, but we did! We are happy with our Kia Rondo, which we were going to get the following year, and with Rachel, on her first sale there. We had some mix ups due to the quick sale(we are out of towners, and there were manager meetings and days off), but all staff were helpful and accomodated us. Rachel related to us well and found us the perfect car for our family. She has called to check on us a Kia owners. A special thanks to the nice woman "running" the parts department--very knowledgable! More

We were on a tight deadline to purchase a car - everyone we dealt with at Harris went above and beyond the call of duty. They made sure we got a vehicle that was reliable and fit within our budget. Super s we dealt with at Harris went above and beyond the call of duty. They made sure we got a vehicle that was reliable and fit within our budget. Super service from super guys! More

Great customers service! The Employees were very friendly and good at what they do. Rachel Roy and the Harris KIA team stayed late to help me finish my purchase. The pricing of my purchase was great and my o and good at what they do. Rachel Roy and the Harris KIA team stayed late to help me finish my purchase. The pricing of my purchase was great and my overall experience was fantastic! this will not be the last time a deal with the Naniamo Harris KIA! More

Sales Service was fast, friendly and efficient. Atmosphere was buzzing with activity and excitement. Interdepartmental Sales staff were courteous and effective in their delivery -- made buying My Atmosphere was buzzing with activity and excitement. Interdepartmental Sales staff were courteous and effective in their delivery -- made buying My Kia Soul all the more easier. There wasn't too much for anyone to say to me about the Kia Soul as I was first introduced to one when I needed to rent a car on one of my trips back to the prairies three years ago - I was hooked then. Ryan was most accommodating in finding the right vehicle I was looking for and Jeremy was organized and able to complete all the necessary paperwork in very little time. Ryan spent the necessary time with me to review the basic operating details of this vehicle (What???) "...don't worry, just give me a call if you need help, here's my contact number." I look forward to bonding-time with my "Soul"! Thanks Kia Harris Oh, by-the-way, did I mention that my husband was with me during this transaction period too? More

This is my first experience dealing with Harris Kia and it won't be my last. The staff I dealt with were great people who went out of their way to make an unpleasant experience bearable. I had the unfort it won't be my last. The staff I dealt with were great people who went out of their way to make an unpleasant experience bearable. I had the unfortunate experience of having my 2006 Kia Sorento damaged to the extent that I needed a new engine and as my vehicle warranty had expired in June of this year I thought my extended warranty would cover the cost of repairs as it did not expire until 2013. I was wrong they would not cover the repairs because the cause of the damage was because of a broken Harmonic Balancer retainer bolt. The warranty does not cover hardware items. I decided to purchase a used vehicle that had low mileage equivalent to what was on my vehicle. Working with the people at Harris Kia made this experience a lot less painful that I thought it would be. Mike House explained my situation to Roy Berensten and he proceeded to locate a vehicle that would suit my needs. Rachel Roy completed the deal for the vehicle I purchased and was very helpful in bringing it to its conclusion. Jeremy Allen was instrumental in making the financial arrangements to complete the deal and I was able to drive away with a reliable vehicle that I could afford at this point in time. My hats off to the staff at Harris Kia for the service they provide and the professional manner in which they conduct the business while offering great customer satisfaction and service. More

We have known Rachel Roy for quite a while she is one of the best car sales lady out there!! We bought a 2006 Mazda 5 from the nanaimo Harris Mazda and it must have been the worst vehicle they could have so the best car sales lady out there!! We bought a 2006 Mazda 5 from the nanaimo Harris Mazda and it must have been the worst vehicle they could have sold us!! We were pressured in and we weren't ready to buy a car. There was so many problems with it so we went and saw Rachel at nanaimo Harris Kia and she got us as much as she could for our Mazda 5 and she made sure we were happy with a 2012 Kia forte 5. It is such a nice car and I would shop at Harris Kia again and again. I would tell all of my friends and family to shop there and I will tell them to go see Rachel because she made sure we were happy and completely satisfied with our purchase. More

Rachel was polite, listened well, knowledgable of the product and didn't make me feel pressured. I have walked out of dealerships because of sales people who do NOT listen to what is important to me. Har product and didn't make me feel pressured. I have walked out of dealerships because of sales people who do NOT listen to what is important to me. Harris...look after your exceptional sales representative, she helped make the close! More

Teri from parts dept. went above & beyond to help me with my Kia Soul even though I didn't even purchase my vehicle from there. She was amazing and because of her I would absolutely recommend the deale with my Kia Soul even though I didn't even purchase my vehicle from there. She was amazing and because of her I would absolutely recommend the dealership and will take my vehicle back regularly to do the maintenance work. It is so refreshing to deal with someone that knows what the meaning of "service" means. Kudo's to Teri. More