Harris Kia

I purchased a New Kia 28 Nov 2011. The Harris I purchased a New Kia 28 Nov 2011. The Harris Dealership initially portrayed a credible, friendly, knowledgeable and helpful atmosphere. The vehicl I purchased a New Kia 28 Nov 2011. The Harris Dealership initially portrayed a credible, friendly, knowledgeable and helpful atmosphere. The vehicle I purchased had to come from another dealership on the mainland so naturally it took a while to have it delivered. Upon accepting the vehicle the Pre-Delivery Inspection (PDI) checklist was not provided. Reason being the previous dealer had completed the inspection but did not include paperwork with delivery. Harris KIA informed me they had contacted the other dealer and a copy of the inspection sheet would be forthcoming. To date 15 Jan 2012, I have not received the PDI checklist from the Harris dealer. I understand the PDI is in fact part of the $399.00 Documentation / Administration service and the Kia delivery sheet should reflect the date completed; it does not. Given the credible persona of the dealership and in good faith, I foolishly signed the New Delivery Checklist as acknowledgement that I have read, received all and understood the contents of the delivery check list package etc. This may be a moot point to some but it is important to me. A reputable dealer would not let this or any other outstanding responsibility go unattended and therefore I cannot provide this dealership full marks in the Dealer Rater forum. More

It's my first time dealing with a Kia Dealership and I must say these people made me feel very comfortable and like I meant something. I came out with most of what I wanted and done quickly and efficientl must say these people made me feel very comfortable and like I meant something. I came out with most of what I wanted and done quickly and efficiently. Even afterwards they are being so accomodating to me to get everything extra done. They certainly are a great crew there. Thanks for an enjoyable experience! More

I was very impressed by the professionalism and friendliness of everyone that we dealt with in the purchase of our new car(Salesman, Sales Manager, Business Manager, Licensing Agent, Servicing Mana friendliness of everyone that we dealt with in the purchase of our new car(Salesman, Sales Manager, Business Manager, Licensing Agent, Servicing Manager & Staff). They knew what they were talking about, were not aggressive or pushy and worked hard to earn our business at a price that met our expectations. It was a very pleasant experience that I would recommend to others. More

Found our experience in purchasing our "new vehicle" very satisfactory. Staff very friendly and helpful and appeared to be knowledgeable. This is our first KIA so we are not sure yet on the s vehicle" very satisfactory. Staff very friendly and helpful and appeared to be knowledgeable. This is our first KIA so we are not sure yet on the service we expect to receive going forward. So far so good. We felt comfortable and at ease dealing with Chris Dixon. More

Tammy did a great job on her first sale. Understandably nervous, she provided me with a thorough overview of the vehicle and aptly answered some pointed questions. The negotiation of a mutually agreeable nervous, she provided me with a thorough overview of the vehicle and aptly answered some pointed questions. The negotiation of a mutually agreeable price provided her with experience on what I would classify as a hard sale. I was determined to get my price and she was pleasant and patient throughout the process. A great start to a hopefully successful career. Well done Tammy. More

Excellent service. Went to EVERY dealership in Nanaimo. No one was as good as Ryan and Kia. Before I had even said I was interested in buying my new Kia Rio, Ryan went through the entire car with me. He No one was as good as Ryan and Kia. Before I had even said I was interested in buying my new Kia Rio, Ryan went through the entire car with me. He was not pushy or belittling like most salesmen. Great prices. Really listened to me (what I wanted, and what I could afford). I would definitely recommend Ryan and Kia to everyone. More

Our experience on the purchase of the new Kia Soul was great! Rachel and Chris are very knowledgeable and answered all my questions. Rachel walked us through everything we needed to know about the car a great! Rachel and Chris are very knowledgeable and answered all my questions. Rachel walked us through everything we needed to know about the car and introduced us to the parts and service staff. Jeremy made the financing easy and provided us with many options on the purchase. This has been the most pleasant car purchase we have had. More

Very happy with my new Kia Forte Koup. The staff at the dealership were very friendly and helpful, and very knowledgeable on the vehicles and products that were being sold. I would highly recommend buying dealership were very friendly and helpful, and very knowledgeable on the vehicles and products that were being sold. I would highly recommend buying a vehicle from this dealership, and would consider buying from again in the future. More

Excellent Service and very pleasant people to deal with. Grant Brown is really a great sales representative. I've been dealing with Grant for many years, he has always provided great and friendly service. Grant Brown is really a great sales representative. I've been dealing with Grant for many years, he has always provided great and friendly service. Jeremy Allen is very pleasant and knowledgeable in his field. He gave us great service. Roy Berentsen was very friendly but I found gave us very little for our trade-in and then priced our trade-in on the lot for 2.5 times more than what we received for it. Considering this was our third vehicle from Harris Kia, I was very disappointed. The front-line staff is always very helpful and friendly as is the Service department. More