Harris Kia

We would recommend this dealership to anyone and everyone! They are so nice and helpful but not in your face. They took the time to explain everything and make the deal work for us! We could not be everyone! They are so nice and helpful but not in your face. They took the time to explain everything and make the deal work for us! We could not be happier and we feel we have found a new set of friends as well. More

I recommend Ryan Czinger, Sales Consultant ,Randy Heller Sales Manager and Jeremy Allen ,Finacial Services Manager the entire team to others. They are all complimented on how they performed.Our experiance Sales Manager and Jeremy Allen ,Finacial Services Manager the entire team to others. They are all complimented on how they performed.Our experiance with this team was everyone cared and answered all our questions and really made the car purchasing and delivery process easy and pleasant. A special thank you to Randy Heller who listened to our initial car request and immediately went into action and secured exactly the car we wanted in Vancouver. We have purchased many cars over the past 46 years and dealt with many Sales Consultants. Ryan Czinger is one of the few Sales Consultant who really cares and has a strong commitment to the customer.Highly recommended! I like his straightforwardness,car knowledge and listening to our needs and no pressure.Thank you Ryan. Thank you Jeremy for staying late to complete the paper work. You guys are awesome ! The whole process of purchasing the vehicle at this Kia dealership to the time of delivery took less than 24 hrs. That included the vehicle pick up in Vancouver, preparation,the installation of all our accessories and a full tank of gas. This action is a record for us! More

Ahmed sold my wife Kandace and I a new Rondo from the showroom floor. I liked him as a salesperson because he listened before he spoke and made us aware of the vehicle features, options and performance t showroom floor. I liked him as a salesperson because he listened before he spoke and made us aware of the vehicle features, options and performance that were important to us. He was courteous and attentive at all times without being pushy. He did make it clear all the while that his intent was to do business as we made it obvious that we were not wasting his time either. He was not afraid to ask for the sale when the time was right and the negotiation went quite smooth. All of the staff were extremely warm and friendly, seemingly happy to be part of the team. The business manager was the same. He was forewarned by me not to expect to make any money from us as financing was not on the table and do to the warranty coverage on the new Kia he would not be left with much of a chance. He was very respectful of this which capped off our overall experience as top quality. The parts and service staff seem to be on top of things as well, friendly and knowledgable. Footnote....I was in the car business for six years for Jim Pattison on the mainland and Joe Cunningham in Nanaimo both as a salesman and a service writer. My wife and I looked at Honda and Hyundai as well but were most impressed by the product and services we found at Harris Kia. We will recommend this store to anyone shopping for a car. Sincerely...Vince Foster. More

This group of people were all so very friendly and knowledgeable, it made what I thought was going to be a scary experience into a great one. They answered every question I had and eased my stress le knowledgeable, it made what I thought was going to be a scary experience into a great one. They answered every question I had and eased my stress level by acknowledging my concerns and working with me every step of the way. Rachel Roy delivered the best test drive and details on the vehicle that I have seen, and I have been looking for months for a new vehicle so there have been many test drives! Jeremy Allen was very helpful and efficient with the financing, helping me to make the payments work with what I needed. First new car purchased, wonderful experience. Kudos to this entire team at Harris Kia. More

My experience at Harris Kia was excellent. I went in to look at the Hybrids and was met with people that were more than helpful at educating me on Hybrid technology. They offered to let me take one home o look at the Hybrids and was met with people that were more than helpful at educating me on Hybrid technology. They offered to let me take one home overnight to get a real sense of whether this was the auto for me, so I did. I loved it, but returned it in the morning with the intention of shopping around other dealers and autos because that is what I figured a good consumer should do. Ultimately, I never left Harris Kia because they made an offer that I felt was fair and reasonable - plus they knew I really really liked this car. I bought an Optima Premium Hybrid and I have been smiling ever since. Ryan and Chris, your exuberance and knowledge initially got me excited about this car enough to make me less interested in looking at the competition. Your enjoyment in the selling of your products and making me happy, sold me. Thank You. More

I had initially contacted the Kia dealer in Victoria, as I live in Victoria. The Sales Manager there gave me a cut and dry offer that made me feel really discouraged because I couldn't accept what was offer I live in Victoria. The Sales Manager there gave me a cut and dry offer that made me feel really discouraged because I couldn't accept what was offered to me. The payments ended up being much higher than I could afford at the time. I decided to "shop around" and called Kia in Nanaimo. Instantly, Jeremy initiated a discussion about my circumstances and after I had explained it...he said he would "make it work for me". And....he did! With the help of RJ and Ahmed and a few days of ensuring the deal was exactly what would work for me and them, Harris Kia brought my 2012 Soul to me in Victoria! I can not rave enough about my preferred dealer and everything they have done for me...Thanks so much, again and again! More

Will definitely recommend Kia Naniamo for buying a car. We bought a Kia Sorento 2012 and LOVE IT !!! Rachel was so helpful and kind, instant friend, you can tell how much she loves her job by how she trea We bought a Kia Sorento 2012 and LOVE IT !!! Rachel was so helpful and kind, instant friend, you can tell how much she loves her job by how she treats her customer. She went over the car with us to make sure we knew everything about it before we left, kept us company while we waited for Randy to figure out our crazy budget!! He too was so helpful and patient and didnt give up, he got it done. Then our time spent with Jeremy, also you can tell right away that he loves his job also, was so friendly and knowledgeable and had us in and out in no time. We left with smiles on our faces and would recommend Harris Kia to anyone !! Thanks for the awesome car !! More

I've been dealing with Kia for approximately 9 mos. I bought a Kia Rio privately and had many problems. The Service Dept.(Doug,Mike) bent over backwords to help me! I owe my sanity to their efforts. bought a Kia Rio privately and had many problems. The Service Dept.(Doug,Mike) bent over backwords to help me! I owe my sanity to their efforts. Because I was still uncomfortable with the Kia, I dealt with Rachel and purchased a previously owned vehicle. Rachel, the Service Manager, RJ, Jeremy, Kia Manager, went above & beyond anything I've experienced in my lifetime. Big statement for someone 63, but I'm serious about this. Gail Campbell Nanaimo, BC More

I just can't say enough about the positive experience that I had purchasing a new Optima SX from Harris Kia in Nanaimo. I decided to reach out through the internet to Harris Kia, to inquire about one th that I had purchasing a new Optima SX from Harris Kia in Nanaimo. I decided to reach out through the internet to Harris Kia, to inquire about one that they had at their dealership. I was quickly contacted through email and phone by Randy Heller (Sales Manager). Randy was polite, professional, and within about 15 minutes on the phone, we had come to an agreement. This was amazing, as I had just gone through a terrible experience with another dealer who had given me the run around on a similar car! As I live in the lower mainland, we decided to do all the paperwork over the phone in order to save time when I came over to the island, and thus he put me in contact with Jeremy Allen (Financial Services Manager) who once again was polite, professional, and handled this part of the business in a quick and efficient manner. I made the choice to fly to Nanaimo 2 days later, and when I called Randy to let him know, he indicated that he would arrange for Rachel Roy to pick me and bring me to the dealership to run me through the car. As promised Rachel was there waiting for me and the the trend of dealing with a polite and professional person continued. During the drive we had time to discuss how long she had worked at the dealership and how much she enjoyed it, which may be the reason that everyone is so good. When we arrived at the dealership I was greeted by Dave Bare (General Manager who had personally just been shining up my car for the delivery), Roy Berentsen, and Mike House (Service Manager). Randy was off, but being the professional he is, came in to say hi, and stayed around for a bit to make sure that everything was going smooth for me, as I had to come in from out of town. Rachel was fantastic and took me through the car, all the features, the welcome package, and overall was the best sales person I have ever dealt with in all my car buying years! Highly recommend dealing with Rachel if you have the chance. Jeremy and I met to sign all the appropriate paperwork and go through the details of the financial agreement. Great person who has a great personality, is very good at his job. never pushy, and makes you feel very comfortable. Again, I really have to recommend dealing with Harris Kia, as the experience was incredibly positive! The Kia dealers in the lower mainland should be careful, as I am positive that Harris Kia's reputation will get out to other consumers looking for great customer service, and not getting it at other dealers. Kia should be thrilled to have Harris Kia as one of their dealers, and Tom Harris should be proud of the staff he employs, and the superior customer service that they provide. Regards; Todd Beavis More

Had been looking for a barely used Rondo for several weeks in the Comox area, without any luck. Either they were over-priced or sold before we could make an offer. Headed down to Nanaimo to see a coup weeks in the Comox area, without any luck. Either they were over-priced or sold before we could make an offer. Headed down to Nanaimo to see a couple of 2011s that were in stock. Rachel was a great help, both over the phone leading up to our trip. She wasn't pushy at all and made sure to call before we got there for our appointment to warn us that we'd be seeing only one as the other one had sold. She let me take if for a long test-drive so I could make an informed decision. I wasn't disappointed. Buying the car was almost painless, from the negotiating to the paying and even the ICBC paperwork. A nice place to shop for a car. We'll be back (in about 10 years or so!). Thanks Rachel! More