Harris Kia
Nanaimo, BC
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Grant was very helpful. No pressure very relaxed and made us feel relaxed. Very knowledgeable about the product we were interested in. When it came to the finance part, Jeremy Allen was cordial, knowledgeab us feel relaxed. Very knowledgeable about the product we were interested in. When it came to the finance part, Jeremy Allen was cordial, knowledgeable all around great guy to do business with. Can't say enough about how they helped us through this stressful ordeal of losing our vehicle through a accident and purchasing the 2014 Kia Rondo Thanks Bob & Helen Harvey More
Our Salesman Marcelo, did an excellent job searching for and finding us a car that fitted our requirements. Thank you Marcelo and thank you Roy and Jeremy for making the transaction so friendly. We highl and finding us a car that fitted our requirements. Thank you Marcelo and thank you Roy and Jeremy for making the transaction so friendly. We highly recommend this Dealership to anyone looking to purchase a new or used vehicle and will certainly recommend Harris Kia. Marcelo and Staff to any of our relatives or friends looking to purchase another car. Martin and Jean. More
We are so pleased with Harris Kia as we went to several dealerships and had ups and downs. Everyone is polite, courteous, pleasant,knowledgeable, professional, and PATIENT. From the moment my husband, 2 ki dealerships and had ups and downs. Everyone is polite, courteous, pleasant,knowledgeable, professional, and PATIENT. From the moment my husband, 2 kids and I stepped on the lot we were treated very friendly. Marcelo Suvillaga was our salesperson, and he was fantastic. Working with Marcelo was a joy. He is new at the dealer but he did an amazing job. All our questions were answered fully and truthfully and if he didn't know the answer, he would immediately find someone to provide that information, most importantly there was NO pressure. He knew what we wanted since we first talked.on the phone and that is what we bought. They gave us such a fair trade in value for which we are very thankful. Once all of that was completed we were introduced to Jeremy who took care of the financial end of things. He was very customer service oriented and he made sure we were completely satisfied with the deal. Thank you all for such great service!!!. I must say, We LOVE the Kia Rondo. We will recommend this dealership to everyone. One more thing. We have young children and now they want to keep going back there to see their friends!!! More
I did all my research online for the vehicle I wanted and knew the price I could afford. I then contacted the dealership through their website after reading their many reviews. I drove an hour to meet with knew the price I could afford. I then contacted the dealership through their website after reading their many reviews. I drove an hour to meet with Rachel and go for my first test drive. After many hours of discussion I went home to thing about which Sorento I really wanted. I really appreciate Rachel's extreme patience and sense of humour over the two months of texting back and forth, bartering on price for my trade-in and the purchase price of my new Sorento. By the time I actually did sign on the dotted line I was pleased with the whole experience. Rachel knows her stuff! She is one of a kind. Everyone at the dealership is great. I would highly recommend this dealership to anyone looking for a vehicle. I love my new Kia Pet! More
My husband and I have gone to Harris Kia before. With that sale from the moment we stepped on the lot we were treated like honoured guests. This time from the moment my husband and 3 kids and I stepped o that sale from the moment we stepped on the lot we were treated like honoured guests. This time from the moment my husband and 3 kids and I stepped on the lot we were treated like old friends. Every person we encountered was friendly, courteous and extremely helpful. Working with Roy Berentsen was a joy. Generally buying a vehicle can be a bit stressful, but not at Harris Kia. All our questions were answered fully and truthfully and there was NO pressure. Once we had decided on the vehicle we wanted to purchase we went to work on the trade in value of our current vehicle. Boy were we happy. They gave us such a fair trade in value (we checked black book/blue book values too) we were pleasantly surprised. Once all of that was completed we were introduced to Randy Heller who took care of the financial end of things he made sure we were completely satisfied with the deal. Thank you gentlemen for such great service. One more thing. We have 3 young children. The receptionist and other sales agents were so wonderful. They kept an eye on our children and kept them entertained while my husband and I dealt with the paperwork. Thank you to everyone at Harris Kia for making this a wonderful and fulfilling day! More
We had a good experience with all the staff at Harris Kia in Nanaimo Christine Wright was very helpful and understanding with what we wanted and did as much as she could to accommodate everything we wanted. in Nanaimo Christine Wright was very helpful and understanding with what we wanted and did as much as she could to accommodate everything we wanted. Thanks to Jeremy Allen who helped finish everything for us. More
When I went to Harris Kia, I met Clark Petrick and was interested in a Kia Soul. There were only two available and one was sold, so I test drove the only other one available which was top end and not wha interested in a Kia Soul. There were only two available and one was sold, so I test drove the only other one available which was top end and not what I wanted to spend. It was nice, but my eye spotted a black hatchback with a nice profile and I asked about it. It was traded in 3 weeks ago and had one owner, so I asked to test drive it. It was a Mercedes-Benz B200 Turbo and drived like a dream. With my trade in, it turned out to be far more economical than buying a car new, so I bought it. After purchase, I noticed the car did not have a jack and the wipers were wearing, so I noted it with the service department and asked that the wipers be replaced and inquired about the missing jack. Clark make the effort to obtain these items for me and at no cost as he felt they should have come with the car in the first place. That's the type of service - above and beyond - which turns one-time customers into repeat customers. Thanks, Clark! More
We have been very pleased with our treatment. We were greeted with friendly smiles and all questions were answered patiently and in detail. In choosing our new Kia we were able to do so with help and greeted with friendly smiles and all questions were answered patiently and in detail. In choosing our new Kia we were able to do so with help and without undue pressure. More
For my first car purchase, I have to say this was a For my first car purchase, I have to say this was a pleasant and an exciting experience. Being the same age as Clark, it was really great seeing y For my first car purchase, I have to say this was a pleasant and an exciting experience. Being the same age as Clark, it was really great seeing young adults with nice and professional attitudes. Clark's motivation is inspiring! Clark was enthusiastic and informative. Perhaps I could have asked more about the car but it was my first time buying and I was too famished to get into detail-- I guess that's what the manual is for anyway;) I do know that if I have any questions or concerns, everyone at Kia Nanaimo would be happy to help me. Jeremy was also very hard working and a kind person. Jeremy was very customer service oriented and was willing to go above and beyond our expectations. Thanks Jeremy! It's difficult to find customer service that values on-going customer relationships and I believe Clark would be happy to assist me if I have any issues or concerns down the road. I must say, I LOVE my new car... it's a nice one and I would absolutely return and recommend this dealership to everyone. I was pleasantly surprised with how advanced and up to date KIA designs/engines are these days. I love all of the new features and technology in my Rio. I could not afford an Audi but I think it's very awesome that the former designer of Audi is now designing for Kia! (Thanks Clark for telling me all about these cool facts) People are checking out my car and I think they are taken by the fact it's a Kia! I was surprised and still impressed. The quality of this car is great and very affordable! Thank you so much for a lovely experience. Clark, keep up the good work... you are definitely going places. C More
What a great experience we had purchasing our 2014 Forte EX yesterday, June 22nd. I'm very picky about salespeople as I've been one for a long time and I know how I like to be approached and how I want the EX yesterday, June 22nd. I'm very picky about salespeople as I've been one for a long time and I know how I like to be approached and how I want the salesperson to treat me. We couldn't have been happier with Clark Petrick our salesman and along with that how do you not leave out everyone else that works there. The reason for that is because everyone we came into contact with from Dave Bare, Randy Heller, Roy Berentsen to Christine Wright, Kolbi McLean and Rachel Roy treated us like family by the end of the entire experience. If I left anybody out on the list it is because we didn't come personally into contact, but from spending a long afternoon on a busy sales day, everyone took a moment to at least say hello, or spend time making us as comfortable as possible. Thanks again Clark for the excellent presentation of the vehicle. Basically it was what made us purchase the car. We had been looking for 6 months for the right car, and we found it that day! More