Harris Kia

We visited the Dealership to have our Kia Sorento serviced. While we were waiting, we were approached and greeted courteously by a smiling sales Representative, who introduced himself as Marcelo Suv serviced. While we were waiting, we were approached and greeted courteously by a smiling sales Representative, who introduced himself as Marcelo Suvillaga. We had no intention of replacing our second car, but I had had my "eye" on the Kia Soul for some time. My 2008 Honda Civic had very low mileage, so it was difficult for me to consider replacing it at this time. Marcelo was very knowledgeable about the product, and showed me all the features. He suggested that I bring my car to the dealership to determine trade-in-value. We made an appointment to return in a few days and that is when it was made to happen! Marcelo took us on a lengthy test drive and I had the opportunity to :"feel" the way that the Soul performed. We returned to the office and wrote the offer. We received a very good trade-in value and with the expert help of Jeremy, I was driving a 2013 Kia Soul the same afternoon!. It was a pleasure to work with Marcelo, and I would recommend him to friends or relatives that are looking to purchase a car. It was the best car purchasing experience that I have had More

Great dealership to do buisness with - staff was very knowledgable, friendly and always a pleasure to deal with. Recommend them for purchase & servicing! :) It's nice to have a dealership who's not out t knowledgable, friendly and always a pleasure to deal with. Recommend them for purchase & servicing! :) It's nice to have a dealership who's not out to make a buck off you with high pressure sales and staff. More

Last month I bought the car of my dreams thanks to Marcelo Suvillaga, an excellent sales rep at Harris Kia. The first time I went to the dealership, Marcelo approached me with a friendly and knowledge Marcelo Suvillaga, an excellent sales rep at Harris Kia. The first time I went to the dealership, Marcelo approached me with a friendly and knowledgeable attitude. I was searching for something convenient, affordable and in good conditions but I was not sure about the best model that will suit my needs. Marcelo was really patient with me and he wrote down every single characteristic that I was willing to find in a car. He solved all my questions and he gave me several options until he found a car that was more than perfect for me. Throughout this process, I never felt pressured to buy any car I was not convinced for. This is one of the reasons for which I am really thankful with Marcelo and with everyone at Harris Kia. It's amazing to find a reliable dealership with trustworthy staff that make you feel comfortable and that help you find the best option for you. Dealing with Harris Kia was a great decision so I definitely recommend it. Search for Marcelo Suvillaga if you want to have the best customer service experience! More

I was a committed Nissan customer, but after visiting Kia as a result of a TV ad, I have found a new place to purchase a car. From the moment I walked into the dealership, I could feel the relaxed and pleasa as a result of a TV ad, I have found a new place to purchase a car. From the moment I walked into the dealership, I could feel the relaxed and pleasant atmosphere that allowed the customer to browse and ask questions without pressure. All three staff: David Corrigal, Jeremy Allen and Clark Petrick made this by far the best car buying experience I have ever had. Clark provided me with all of the info relating to the car in a informed and professional way, and called me the next day to ask how everything was and if I needed assistance with programing Uvo. Jeremy and David were friendly, informative and genuinely working hard to satisfy my needs in purchasing a new car. They all stayed with me during the entire process and are to be commended for their efforts. I hope my relationship with Kia will continue into the future and that same level of service will also be there when the time comes to repurchase. More

This was my second time working with Harris Kia. Both times I had an exceptional experience. The second time was even better than the first. Jeremy was amazing and went above and beyond to make my situat times I had an exceptional experience. The second time was even better than the first. Jeremy was amazing and went above and beyond to make my situation work. I was trading in my old Soul for a new one and despite the challenging circumstances, Jeremy made it happen...even better than I ever could have anticipated! Rachel was lovely to work with and brought comfort and reassurance to me and I would recommend dealing with both of them. I will happily pass along recommendations for this dealership to anyone and everyone I encounter. Thank you Harris Kia! More

I was treated with respect, honesty, and my sales rep was very knowledgeable about the car I was interested in. She more than answered all my questions. I was impressed with the pricing of the KIA line giv very knowledgeable about the car I was interested in. She more than answered all my questions. I was impressed with the pricing of the KIA line given the extra options you get compared to other car makers. More

the sale representative was friendly and very informative. and was easy to talk to and was good at for selecting the kia sportage for me. informative. and was easy to talk to and was good at for selecting the kia sportage for me. More

We went in to look at the Kia Sorrento, but after talking with Rachel and she ascertained our needs in a vehicle she recommended we look at the Rhondo. After a test drive we loved it. It was nice to spend with Rachel and she ascertained our needs in a vehicle she recommended we look at the Rhondo. After a test drive we loved it. It was nice to spend less but still get a car to fulfill our needs. Rachel was easy to talk to and we didn't feel pressured. More

Friday night August 31/2013 coming from the mainland my car broke down in Nanaimo and I needed a new or used vehicle as I need to get to Courtenay for a wedding on Saturday. The other dealership across the car broke down in Nanaimo and I needed a new or used vehicle as I need to get to Courtenay for a wedding on Saturday. The other dealership across the street was no help at all with what I was wanting to spend, so across the street I went to the Kia lot... (Clark and Jeremy) were wonderful. Clark showed me some vehicles that were in my price range and then I took the rio for a test drive and decided that this was the car that I would like to have. Clark explained everything that the car was equipped with and how to use it, Once the paper work was done ,Jeremy handled the financial part and got me on my way as fast as they could. I didn't make it to the wedding but I did make it for the reception and so this is why I give the highest rating that I can for these gents from the Nanaimo Kia Dealership...... You guy's Rock!!!!!!! More

This review is a bit different -- it's a pre-purchase review. I haven't bought a car yet, but things look promising. Harris Kia was recommended to me by a friend who was very happy with his used car pur review. I haven't bought a car yet, but things look promising. Harris Kia was recommended to me by a friend who was very happy with his used car purchase from the dealership in 2012. He had dealt with Rachel and spoke highly of her work to find and bring in the car he was looking for--I think his purchase came from the Lower Mainland. I was upfront about my priorities--the vehicle I needed had to be able to easily carry an odd selection of work gear, decent on gas, but had to be below a certain price point. Rachel instantly steered me towards a few vehicles that met the exact criteria without trying to influence me into something that I didn't want or need. As well, I was free to take all of the test drives at my own pace and on routes of my choosing. These two features of the car searching experience were not shared at many other dealerships that I went to (approximately 8 others in the Nanaimo area). I also had a number of finance questions, for which I emailed to Jeremy and he responded quickly and with easy-to-understand answers. Rachel has been patient with me--it's been 6 months since I started searching--for which I am also appreciative. She sent me the occasional update on when a user car came onto the lot which fit my criteria, as well as info on Kia promotions. My rating, so far, is very high and 'recommended' based upon the pre-purchase experience so far. I look forward to writing another review about the purchase process (that is getting underway today!) More