Harris Kia
Nanaimo, BC
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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A better late then never letter that I actually started writing when we bought our 2011 Kia Sorento on Sept. 24/13. Our experience and satisfaction really did deserve an immediate letter. But with a bus writing when we bought our 2011 Kia Sorento on Sept. 24/13. Our experience and satisfaction really did deserve an immediate letter. But with a busy house hold I got side tracked. So here it is. We were highly recommended by my husbands captain for Lefarge, Brad Wilson who had just recently bought a vehicle from Harris Kia and was very impressed with Rachel Roy his sales consultant, So my husband set up a meeting with Rachel. We started the meeting with her sitting us down to find out our both needs and with in minutes Rachel knew the vehicle for us...Kia Sorento. She took for what she called a two person test drive. her knowledge of the car was very impressive that it made us very confident on our decision to buy the car that day. Rachel also took the time to teach us everything we need to know about the car and after a month or so driving it we love it. I feel safe as a mother driving the kids and my husband being a man loves the power it has! We also saw Jeremy Allen, in the financial department who worked very hard to get us financing and was a pleasure to work with. All in all the surrounds was warming the people great and would highly recommend Harris Kia and especially Rachel Roy to anyone looking for a car! More
Marcelo was welcoming, super friendly and mindful of our needs. His test drive route was unique, well thought out and emphasized the capabilities of the vehicle. He was sincere, genuine and his personalized needs. His test drive route was unique, well thought out and emphasized the capabilities of the vehicle. He was sincere, genuine and his personalized key chains really made us feel good about our new car. Thanks Marcelo! More
Marcelo was awesome. He was both very professional and Marcelo was awesome. He was both very professional and compassionate. He is not all about the almighty dollar. In todays world of high pressure sa Marcelo was awesome. He was both very professional and compassionate. He is not all about the almighty dollar. In todays world of high pressure sales. He was anything but, about pressure selling. He is a genuine, honest person. He will go far in Business. I hope Harris KIA knows he is a valued family member. Congratulations on your recent marriage. I will be sending potential clients his way. I love my car. Bea Petersen More
I recently purchased a used car from Harris Kia. I recently purchased a used car from Harris Kia. Marcelo Suvillaga was the sales person serving me. He was both polite and knowledgeable about the I recently purchased a used car from Harris Kia. Marcelo Suvillaga was the sales person serving me. He was both polite and knowledgeable about the various cars available. He went out of his way to help me, and as I was driving a rental car, once the purchase was completed, he ferried me home so I could drop off the other car. My experience purchasing the car was pleasant, insurance was arranged on the spot and overall I would say it was better than most I have had. Marcello was helpful, not overly aggressive and honest. Thanks Allen Nybida More
We found Rachel to be friendly and genuine. Jeremy was also a great help with all the financial aspects of the deal. This is the first new car that we purchased and we didn't want any gadgets or fancy giz also a great help with all the financial aspects of the deal. This is the first new car that we purchased and we didn't want any gadgets or fancy gizmos. We got a great deal at a fair price and everyone we dealt with was courteous and professional. We were clear that we needed to sleep on it before making our decision and this was respected. Overall, we chose to go with Kia over other brands because the quality of the product is high, the deals are good, the people are friendly and because this is a company that has been improving remarkably over the last decade and we feel confident that it will continue to do so. More
The employees at this dealership were friendly, courteous, knowledgeable and professional. Marcelo took me for a test drive and made my experience comfortable and enjoyable while giving me all the courteous, knowledgeable and professional. Marcelo took me for a test drive and made my experience comfortable and enjoyable while giving me all the necessary details of the car I was considering. David and Jeremy were very professional and helpful during the process of negotiations and financing. Mike provided some good, solid information about the maintenance of the vehicle and gave me a quick lesson about what to look for when purchasing winter tires. I would most definitely return to this dealership because of my positive experience with all the staff. More
We visited the Dealership to have our Kia Sorento serviced. While we were waiting, we were approached and greeted courteously by a smiling sales Representative, who introduced himself as Marcelo Suv serviced. While we were waiting, we were approached and greeted courteously by a smiling sales Representative, who introduced himself as Marcelo Suvillaga. We had no intention of replacing our second car, but I had had my "eye" on the Kia Soul for some time. My 2008 Honda Civic had very low mileage, so it was difficult for me to consider replacing it at this time. Marcelo was very knowledgeable about the product, and showed me all the features. He suggested that I bring my car to the dealership to determine trade-in-value. We made an appointment to return in a few days and that is when it was made to happen! Marcelo took us on a lengthy test drive and I had the opportunity to :"feel" the way that the Soul performed. We returned to the office and wrote the offer. We received a very good trade-in value and with the expert help of Jeremy, I was driving a 2013 Kia Soul the same afternoon!. It was a pleasure to work with Marcelo, and I would recommend him to friends or relatives that are looking to purchase a car. It was the best car purchasing experience that I have had More
Great dealership to do buisness with - staff was very knowledgable, friendly and always a pleasure to deal with. Recommend them for purchase & servicing! :) It's nice to have a dealership who's not out t knowledgable, friendly and always a pleasure to deal with. Recommend them for purchase & servicing! :) It's nice to have a dealership who's not out to make a buck off you with high pressure sales and staff. More
I was a committed Nissan customer, but after visiting Kia as a result of a TV ad, I have found a new place to purchase a car. From the moment I walked into the dealership, I could feel the relaxed and pleasa as a result of a TV ad, I have found a new place to purchase a car. From the moment I walked into the dealership, I could feel the relaxed and pleasant atmosphere that allowed the customer to browse and ask questions without pressure. All three staff: David Corrigal, Jeremy Allen and Clark Petrick made this by far the best car buying experience I have ever had. Clark provided me with all of the info relating to the car in a informed and professional way, and called me the next day to ask how everything was and if I needed assistance with programing Uvo. Jeremy and David were friendly, informative and genuinely working hard to satisfy my needs in purchasing a new car. They all stayed with me during the entire process and are to be commended for their efforts. I hope my relationship with Kia will continue into the future and that same level of service will also be there when the time comes to repurchase. More
Last month I bought the car of my dreams thanks to Marcelo Suvillaga, an excellent sales rep at Harris Kia. The first time I went to the dealership, Marcelo approached me with a friendly and knowledge Marcelo Suvillaga, an excellent sales rep at Harris Kia. The first time I went to the dealership, Marcelo approached me with a friendly and knowledgeable attitude. I was searching for something convenient, affordable and in good conditions but I was not sure about the best model that will suit my needs. Marcelo was really patient with me and he wrote down every single characteristic that I was willing to find in a car. He solved all my questions and he gave me several options until he found a car that was more than perfect for me. Throughout this process, I never felt pressured to buy any car I was not convinced for. This is one of the reasons for which I am really thankful with Marcelo and with everyone at Harris Kia. It's amazing to find a reliable dealership with trustworthy staff that make you feel comfortable and that help you find the best option for you. Dealing with Harris Kia was a great decision so I definitely recommend it. Search for Marcelo Suvillaga if you want to have the best customer service experience! More