Harris Kia
Nanaimo, BC
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great experience! Initially dealt with Grant, but when we went back, Grant was off and so Natalie took care of us. Both were very friendly and wonderful to deal with. Initially dealt with Grant, but when we went back, Grant was off and so Natalie took care of us. Both were very friendly and wonderful to deal with. There was no pressure and no "pushiness" felt. We continued to deal with Natalie and she was very personable and helpful. Would definitely recommend her! She is fairly new, but does know her "stuff," and isn't afraid to find the answer if she doesn't know it right away. We were comparing about 6 different vehicles (and various auto makers), and had it narrowed down to the Honda Fit and the Kia Rio, and ended up choosing the Kia Rio (for various reasons). We had very specific features and criteria that we wanted met, and are very happy with our decision. More
Purchase of 2013 Ram truck Grant picked me up at airport and deal went thru with very few issues. Al in finance assisted in the in and outs of the purchase. Grant picked me up at airport and deal went thru with very few issues. Al in finance assisted in the in and outs of the purchase. More
Customer Service I was very impressed with the salesman I was dealing with being the fact that he has been with Kia for 15 years. He has a lot of insight on the vehic I was very impressed with the salesman I was dealing with being the fact that he has been with Kia for 15 years. He has a lot of insight on the vehicles they sell. I also had excellent service with the Financing. No pressure to purchase which was great. More
Perfect 'no pressure' purchase! I felt a 'no pressure' welcome and extremely comfortable with everyone I came into contact with at Harris Kia. Initially, my brother convinced me to t I felt a 'no pressure' welcome and extremely comfortable with everyone I came into contact with at Harris Kia. Initially, my brother convinced me to try a Kia Optima, as he is a happy owner of an Optima, and a Soul prior to that. While at the dealership I also spoke to another Kia owner who was very pleased with the service and the new car they purchased there. Christine Wright was a pleasure to deal with, and she and Jeremy Allen made a showroom car a reality for me. I was so excited to be able to drive away with options I had only dreamed of ever having in my vehicle! The Finance and Service team were professional, and helped walk me through everything with a lot of patience and professionalism. After the sale, there was lots of follow up from Christine to make sure I was happy with my car. Many thanks Christine! You rock! More
Service made my decision I was debating down to the last minute between a Toyota Sienna and a Kia Sedona. In the end, the Toyota dealer began to get pushy and tried to force t I was debating down to the last minute between a Toyota Sienna and a Kia Sedona. In the end, the Toyota dealer began to get pushy and tried to force the close. Kurt was never pushy for the entire time I dealt with him and never made me feel pressured. He did everything I asked in a very timely fashion and genuinely wanted to earn my sale. I found the choice of vehicles to be very similar so in the end I went with the dealer who treated us the best (and gave the best price). You won't go wrong with Kurt and Harris Kia. More
Was a really positive experience!!! Christine was a very comfortable person to deal with...smart,funny and a very likeable person. We love the car and couldn't have had a nicer experienc Christine was a very comfortable person to deal with...smart,funny and a very likeable person. We love the car and couldn't have had a nicer experience!! More
Thanks Christine! Just bought a used vehicle from Harris Kia. Christine was fantastic! She was very helpful and responded quickly to all of our questions and requests. Just bought a used vehicle from Harris Kia. Christine was fantastic! She was very helpful and responded quickly to all of our questions and requests. Everyone was very accommodating to our busy schedule and the service department did an excellent job. We love our new truck thanks to Christine and her team. More
Purchasing used vehicle Christine Wright did a fantastic job! She was prompt responding to our emails, texts and calls. Friendly, professional and knowledgeable. Unfortuna Christine Wright did a fantastic job! She was prompt responding to our emails, texts and calls. Friendly, professional and knowledgeable. Unfortunately we are from another city and will not likely benefit from there other services. We would gladly recommend them friends, family and others. Thankyou Christine! and the rest of the staff that we dealt with! Sincerely Paul & Lisa Blais More
Awesome experience buying my first brand new car! I recently purchased my first new car at Harris Kia and could not be happier with the experience. The weekend before we had purchased a new truck for I recently purchased my first new car at Harris Kia and could not be happier with the experience. The weekend before we had purchased a new truck for my boyfriend from a dealership in another city and the experience was absolutely terrible. Eventhough we were driving away in a shiny new truck, we were bitter and grumpy and clouded in negativity from the very poor interaction we had with the circular-talking and less-than-genuine salesman and other, all older male sales staff. Based on this poor experience and other brief car shopping attempts met with clingy, fast-talking, annoying salespeople, I definitely came on to the Kia lot with my defenses up. Also, as a younger woman I felt guarded that I could be taken advantage of and treated like I didn't know what I was looking for. Chris, approached me on the lot and happily answered all my questions and showed me several vehicles and explained the differences in trim levels. I immediately had a better feeling about him; I felt like he was truly listening to me and waiting to hear my questions and help me answer them intead of answering questions I didn't ask and trying to sell me something I didn't want. It was right at the end of the business day when I took a car for a test drive and when I returned to the lot, the sales manager, Jeremy came and introduced himself and asked how it went. I was pleasantly surprised. When we bought my boyfriend's truck from the other dealership, we were not allowed to speak with the sales manager or the finance manager until we had already sat through three frustrating hours of too much talking with the salesman who went back and forth to the managers "negotiating on our behalf." Such a crock. I left the Kia lot that day to do some further comparison shopping and was happy to not receive nagging phone calls. I returned a week later and asked to take a car on an over-night testdrive which I was pleased was permitted - afterall, this was a major purchase for me! When I returned the next day, Big Al took care of me in the finance department and made sure I was able to get the rate/term that worked for me. At Harris Kia, I truly appreciated the transparency of their set up and the genuine friendliness of their entire staff. I didn't just shake hands with my salesman, I hugged him when all was said and done! I feel like I could go for drinks with this staff and have a great time. I hate to point out the younger average age of the staff here as a contributing factor to my comfort and enjoyable experience but I do think it made the staff more relatable. They were knowledgable, helpful, and very professional without the stereotypical, sleezy car salesperson stigma (that can be demonstrated by salespeople of all ages and genders). I also appreciated that there were several women on staff in all departments. This made the dealership more approachable and welcoming for me as well. Overall, Harris Kia gets an A+ from this teacher. I could not be happier with my car-buying experience and seriously love driving my sporty new Kia Soul! I absolutely recommend this dealership to anyone considering buying a new or pre-owned vehicle. More
A truly great experience in buying a car! We were searching for a car for over a month and went to a number of different dealerships. Some salespersons were okay, some were downright rude and We were searching for a car for over a month and went to a number of different dealerships. Some salespersons were okay, some were downright rude and terrible. Harris Kia was our last stop today after a few other places. Our experience with Kurt Mason at Harris Kia was terrific right from the start. He listened, he laughed, he was genuinely interested in helping us find something that would work for us. When we liked the car we ended up buying but were not so happy with colour etc, he helped us get the deal that would work for us and we bought it right then. The experience from the moment we first shook hands with Kurt to this being the car that won us over finally (Kia Soul) was of a "rarely seen these days" high standard of excellence. It was truly a pleasure meeting him. He also went the extra distance--literally ! As only one of us drives at this time, he drove us 50 KM home on his own time and we drove him back. This was really appreciated. I would highly recommend him to any buyer and to his employers as a real gem and they are lucky to have him. We felt we had really made a genuine human connection and that was important to us. Al Foster who dealt with the money end was very personable and great to deal with also. We would recommend this dealership highly. Thank you!! We look forward to zipping about with our Soul! More