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Harris Kia

Nanaimo, BC

4.3
833 Reviews
We were proud to receive Kia Motors most prestigious honor, the Kia "Platinum Dealer" Award. At the Harris Auto Group, our mission is to be an industry leader in providing automotive solutions and services. We strive to exceed our customers’ expectations and maintain their loyalty for a lifetime. By creating an atmosphere that encourages employee excellence, integrity and teamwork we constantly endeavor to meet the changing needs of our customers.
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2575 Bowen Road

Nanaimo, BC

V9T 3L4

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Showing 833 reviews

May 01, 2015

Great experience! Initially dealt with Grant, but when we went back, Grant was off and so Natalie took care of us. Both were very friendly and wonderful to deal with. More

by TKSimonson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Brown, Al Foster
May 04, 2015 -

Harris Kia responded

Hi TKSimonson, Thank you for your review of our dealership and more importantly, our people. We appreciate your business and look forward to serving you again for many more years to come. Welcome to the Harris Kia family! Best regards, Dave Bare General Manager

April 28, 2015

Purchase of 2013 Ram truck Grant picked me up at airport and deal went thru with very few issues. Al in finance assisted in the in and outs of the purchase. More

by Ken1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Brown, Al Foster
May 12, 2015 -

Harris Kia responded

Harris Kia wrote on 4/29/2015 1:12:17 PM: Good morning Ken, My name is Dave Bare and I am the General Manager here at Harris Kia in Nanaimo. I wanted to reach out to you in regards to your offer yesterday on my 2013 Dodge Ram 1500 Laramie pick up. After I saw your review on Dealer Rater I talked to my staff to find out what had happened and that is why I am contacting you directly myself today. I see that your offered $30,000 for this truck which represented a $10,000 (or 25%) discount from our price of $39,995. I did read Grants reply to you and I do recognize that it was very short and to the point however I do think that your offer was unrealistic in light of the fact that this truck is priced very aggressively in the market here in BC right now. We study the used vehicle market every single day and take pride in pricing our inventory to sell rather than marking it way up so that we could negotiate back and forth and I suspect that is why you contacted us about the vehicle in the first place. By the way, great choice as this vehicle is outstanding! I also saw that you replied to Grant with another offer of $34,999 but again it is so low in comparison to the market it is unrealistic for this vehicle. We are happy to work with customers to find a way to make a deal but when the starting point is so far apart it is difficult to get to where we need to be. Please rest assured that no disrespect was intended to you and I respect the fact that you are looking for the best deal that you can find and I would personally be happy to work with you if you would like to explore this vehicle further and give us another opportunity to earn your business. You can contact me by email at Dave.Bare@harrisauto.ca or on my personal mobile phone at (250)714-5075 anytime. Respectfully, Dave Bare General Manager Harris Kia 250-751-1168 2575 Bowen Road, Nanaimo BC V9T 3L4 http://www.harrisauto.ca Dave.Bare@harrisauto.ca Twitter@dpbare See reviews from our customers http://www.dealerrater.ca/dealer/Harris-Kia-review-39005/ ________________________________________ (Reviewer has read this message) Harris Kia wrote on 5/8/2015 12:10:13 PM: Good morning Ken, I was happy to hear that you and Grant had a good conversation a few days ago and that we might even find a way to get together on a deal for our 2013 Dodge Ram 1500 Laramie Pick Up. I understand that Grant has reached out to you again as you had some research to do and I wanted to let you know that I remain available to help in any way that I can. Also, if you would like, we could email some video about the truck to you so that you can see and hear it while being there where you live. Have yourself an outstanding day and take care. Best regards, Dave Bare General Manager Harris Kia 250-751-1168 2575 Bowen Road, Nanaimo BC V9T 3L4 http://www.harrisauto.ca Dave.Bare@harrisauto.ca Twitter@dpbare See reviews from our customers http://www.dealerrater.ca/dealer/Harris-Kia-review-39005/ ________________________________________ (Reviewer has read this message) Harris Kia wrote on 5/12/2015 2:00:06 PM: Good morning Ken, I wanted to reach out again to thank you for your business and congratulate you on the purchase of our 2013 Ram 1500 Laramie Pick Up! It was great to meet you and I am happy that we were able to work out a great deal for you and your wife. I wish you many years of happy miles with your new truck. Thanks once again and welcome to the Harris Kia family! Best regards, Dave Bare General Manager Harris Kia 250-751-1168 2575 Bowen Road, Nanaimo BC V9T 3L4 http://www.harrisauto.ca Dave.Bare@harrisauto.ca Twitter@dpbare See reviews from our customers http://www.dealerrater.ca/dealer/Harris-Kia-review-39005/

April 23, 2015

Customer Service I was very impressed with the salesman I was dealing with being the fact that he has been with Kia for 15 years. He has a lot of insight on the vehic More

by Kiapauline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Brown, Al Foster
Apr 23, 2015 -

Harris Kia responded

Hi Kiapauline, Thank you for taking the time to review our team here at Harris Kia. We really do appreciate your business and look forward to serving you for many more years to come. Welcome to the Harris Kia family! Best regards, Dave Bare General Manager

April 19, 2015

Perfect 'no pressure' purchase! I felt a 'no pressure' welcome and extremely comfortable with everyone I came into contact with at Harris Kia. Initially, my brother convinced me to t More

by Linda K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike House, Al Foster, Christine Wright
Apr 20, 2015 -

Harris Kia responded

Hi Linda K Thank you so much for taking the time to review our people and our business. It truly was our pleasure to serve you and we look forward to doing so for many more years to come. Welcome to the Harris Kia family! Best wishes, Dave Bare General Manager

April 17, 2015

Service made my decision I was debating down to the last minute between a Toyota Sienna and a Kia Sedona. In the end, the Toyota dealer began to get pushy and tried to force t More

by Bryan S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Foster, Tammy Lowe
Apr 17, 2015 -

Harris Kia responded

Hi Bryan S, Thank you for taking the time to review our dealership and more importantly, our team. Kurt is a very hard working guy and a pleasure to have here at our dealership. You have made an outstanding choice with the all new Kia Sedona and we look forward to serving you for many years to come. Welcome to the Harris Kia family! Best regards, Dave Bare General Manager

April 15, 2015

Was a really positive experience!!! Christine was a very comfortable person to deal with...smart,funny and a very likeable person. We love the car and couldn't have had a nicer experienc More

by Lisa D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Berentsen, Mike House, Tammy Lowe, Christine Wright
Apr 17, 2015 -

Harris Kia responded

Hi Lisa D, Thanks for the review of your sales person, Christine. She always works hard to ensure that her guests get the best service. Thanks again for your business and welcome to the Harris Kia family! Best regards, Dave Bare General Manager

April 10, 2015

Thanks Christine! Just bought a used vehicle from Harris Kia. Christine was fantastic! She was very helpful and responded quickly to all of our questions and requests. More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Al Foster, Christine Wright
Apr 10, 2015 -

Harris Kia responded

Hi Happy Customer! Thank you for taking the time to write your review of Christine and the rest of our team. It was our pleasure to serve you and we look forward to doing so for many more years to come. Welcome to the Harris Kia family. Cheers! Dave Bare General Manager

April 09, 2015

Purchasing used vehicle Christine Wright did a fantastic job! She was prompt responding to our emails, texts and calls. Friendly, professional and knowledgeable. Unfortuna More

by outoftown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Berentsen, Al Foster, Christine Wright
Apr 09, 2015 -

Harris Kia responded

Hi Paul & Lisa, Thank you for your kind words and for your business as well. Christine always works very hard to serve and exceed the expectations of her guests and I am thrilled to hear about your experience. Thanks again for your business and welcome to the Harris Kia family! Best wishes, Dave Bare General Manager

April 03, 2015

Awesome experience buying my first brand new car! I recently purchased my first new car at Harris Kia and could not be happier with the experience. The weekend before we had purchased a new truck for More

by MissMaeve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Al Foster
Apr 09, 2015 -

Harris Kia responded

Hi MissMaeve, Thank you so much for your review of our dealership and our people. Your words are very valuable to us and I am happy that we were able to meet and perhaps even exceed your expectations during your visit to our store. Thank you for being our customer and welcome to the Harris Kia family! Best regards, Dave Bare General Manager

March 25, 2015

A truly great experience in buying a car! We were searching for a car for over a month and went to a number of different dealerships. Some salespersons were okay, some were downright rude and More

by LionandBlue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Foster
Mar 25, 2015 -

Harris Kia responded

Greetings LionandBlue, Thank you for taking the time to write a review about our dealership and more importantly, our team. It was our pleasure serving you and we look forward to doing so again in the future. Welcome to the Harris Kia family! Best regards, Dave Bare General Manager

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