Harris Kia

Excellent dealership The staff of Harris Nanaimo Kia were all personable, helpful and friendly. They answered all questions in a very professional manner. Our sales pers The staff of Harris Nanaimo Kia were all personable, helpful and friendly. They answered all questions in a very professional manner. Our sales person, Rachel Roy made our purchasing of a vehicle extremely easy and stress free. This was without a doubt the best car purchasing experience we have ever gone through - will definitely return again. More

More Than You Could Ask For This was, hands down, the best experience my wife and I have had buying a car. Natalie took the time to get to understand our needs, wants and sit This was, hands down, the best experience my wife and I have had buying a car. Natalie took the time to get to understand our needs, wants and situation in order to pair us with the best vehicle at the best price. She was friendly, personable, knowledgeable and made us feel at home. No pressure. No tactics. The follow up call she made to us after purchase was pure class. Al went above and beyond when researching and presenting us with several financing options to meet our budget. He worked hand-in-hand with Roy to make sure that we were comfortable with the term we chose. And, I can honestly say, we have never had so many laughs when signing financial papers as we did with Al. We would also like to thank Rachel for taking the time to say hello, chat a while and make us feel like family. A big thank you to everyone at Harris Kia. This was the first time we have ever felt important and had fun while buying a car. We have found our car buying home. We love our new 2015 Forte!! More

Perfect Team I drove to Nanaimo from another city, just to deal with this group. Rani Wilson was my salesperson and had a great time with her. Jeremy the manager I drove to Nanaimo from another city, just to deal with this group. Rani Wilson was my salesperson and had a great time with her. Jeremy the manager came thru with absolutely everything he promised (I leased) and it was so easy. Al Foster was there for my leasing paperwork and even got to spend a bit of time with Rachel Roy. You will be extremely surprised at how easy they make this process. Not your traditional car dealership, and thank goodness for that. In the past I have found buying a new or used vehicle extremely painful as the aggression of the sales person is in my opinion very negative. When I went to pick up my vehicle, I got to meet Kolbi in service and was so impressed. She went thru what my vehicle maintenance program would be and again, no surprises. This wasn't offered in my home town. It was like pulling teeth. Nanaimo Kia just laid everything on the table so that I could figure out my finances, and ongoing expenses. Krista from admin kept me up to date and in touch by phone and everyone let me take the lead in my buying decisions. Kudos to the guys, but I stayed and purchased because of Rani, Krista and Rachel. Jeremy, you should be so proud of your team. You really came thru for me. You can see the difference the minute you walk in, Congrats to Tom Harris for understanding what service means... and so his team is a great one. More

Rachel Ray is a Great Salesperson My wife Vickie and I have been working for a while with Rachel trying to put a deal together. On July 22 it all came together with the assistance of A My wife Vickie and I have been working for a while with Rachel trying to put a deal together. On July 22 it all came together with the assistance of Al Foster and we have a beautful red Optima which is a excellent car for the deal we got. Rachel beyond the norm the norm for sales profesionalism and we would highly recommend her as a car sales person. She makes it a pleasure to buy a car which is found very rarely in that business. Thanks alot Rachel Bruce and Vickie More

Positive experience Rachelle Roy is an excellent sales lady. Very patience with us as we looked and went through our options. Very friendly, knowledgable and optimistic s Rachelle Roy is an excellent sales lady. Very patience with us as we looked and went through our options. Very friendly, knowledgable and optimistic sales lady. The used sales manager Roy and finance manager Al were also very friendly and helpful through the process. In the end we left happy and content with our purchase of a newly used dodge caravan and also left with a lasting impression of the exceptional customer service that was provided to us. Thank you! More

Fantastic Customer Service! When my husband and I visited Harris Kia in Nanaimo, we were immediately greeted by Rani Wilson, one of the friendliest sales persons we have ever met When my husband and I visited Harris Kia in Nanaimo, we were immediately greeted by Rani Wilson, one of the friendliest sales persons we have ever met. As a woman, I felt comfortable talking to Rani right off the bat because of her welcoming personality, and this definitely made the difference between us just looking as opposed to going in and buying (we bought a new 2015 Kia Soul). Although Rani was fairly new to Harris Kia, the team at Harris Kia were incredibly supportive of her. Everyone at Harris Kia demonstrated a very high level of customer care and professionalism. They patiently explained the various financing options and then found the perfect financial fit for us. If you’re looking for a friendly, easy to talk to sales person, we would definitely recommend Rani Wilson; she is awesome! More

Kolbi Rocks I had my Kia serviced last week & Kolbi in service was incredibly helpful, knowledgeable and kept me informed of all aspects of my car. I feel confide I had my Kia serviced last week & Kolbi in service was incredibly helpful, knowledgeable and kept me informed of all aspects of my car. I feel confident in the work I get done at Kia and happy Kolbi is overseeing the work on my car. She is an asset to your team. Oh and Rachel sold me my car and she is fabulous too! More

A Sweet Deal. I am a senior woman who dreaded having to get a new car,Thoughts of high pressure sales people who would baffle me with terminology I couldn't underst I am a senior woman who dreaded having to get a new car,Thoughts of high pressure sales people who would baffle me with terminology I couldn't understand made me very apprehensive. As soon as I walked through the doors of Harris Kia I knew that my fears were groundless. I was greeted in a friendly manner by Natalie who asked if she could help me......from then on each and every person I came in contact with came across as interested in helping me. All were very courteous,knowledgable and not once did I feel that I was being led or pushed. This sales team could teach seminars on the true meaning of the word 'Service ' it doesn't stop in the sales room either. The car servicing Manager explained the future needs of my new car,and driving out I stopped by the Detailing section, and the Guys working there had smiles for this old lady too. I was very impressed with Harris Kia,and will be telling everyone I know. Continue to do well..... Jay-Cee. More

Natalie was fantastic! Buying a vehicle can be strenuous at the best of times, however, Natalie made it an enjoyable and easy experience. I would recommend Natalie and Harri Buying a vehicle can be strenuous at the best of times, however, Natalie made it an enjoyable and easy experience. I would recommend Natalie and Harris Kia to anyone looking for a new or used vehicle! More

Excellent experience We purchased a 2015 Rondo and we found the sales staff friendly, knowledgable and courteous. We were very pleased with the sales representative Natali We purchased a 2015 Rondo and we found the sales staff friendly, knowledgable and courteous. We were very pleased with the sales representative Natalie Dumont. We were never pressured and got smiles from all the staff we met. The price we paid was excellent and we would recommend this dealership to anyone. More