Harris Kia

Service above and beyond Hello, I hope this reaches the proper channel and recognition for the efficient and caring service I received is given to those who gave it to me. I Hello, I hope this reaches the proper channel and recognition for the efficient and caring service I received is given to those who gave it to me. I had to visit your location to have my window tint removed, a recall taken care of and an oil change done today. I had come in yesterday to inquire about my tint as my out of province inspection had failed because of it. I have very recently relocated to Nanaimo from London Ontario. The tint is legal in Ontario and was applied by the KIA dealership I purchased my 2015 Soul from ad a part of my package. I was distraught. This has been a huge move for me and it has been fraught with many difficult situations. While the small issue of removing tint shouldn't have been so upsetting it was a case, for myself, of a bit of the last straw. The anxiety of the financial stress of the whole move as well as some personal situations had built to a point to that I was quite overwhelmed. Your service staff, especially Mike, was amazing. Courteous, kind and efficient he assured me that your staff would take care of it. I left yesterday so relieved because of his kindness and caring attitude that it made the world of difference to me. Upon coming in today to have the tint removed another service employee (a woman, I'm sorry I don't know her name!) informed me I had a recall and when I asked after having an oil change done at the same time, they assured me it was no problem to have everything taken care of in the space of 2 hours. A lovely man (again, I'm so sorry but I don't remember his name either!) shuttled me to the mall where I spent my time taking care of errands and he was promptly there to pick me up 2 hours later. He was so kind, he listened to me talk about my family and was nothing but professional but at the same time sympathetic, which was such a blessing to me right now. My vehicle was ready for me when we arrived back at Harris KIA. The work was done perfectly and a nice clean car awaited me. I just really wanted you to know what fabulous staff you have at Harris KIA. Efficient and yet personable, kind, fair and informative, they have been a bright spot in a difficult time for me so I hope you will express my gratitude to them. I will not take my KIA anywhere else for any thing and I will tell anyone who will listen that they should do the same, regardless of their vehicles make. I don't doubt you'll take the time and effort necessary to express my comments and your own gratitude to them for a job well done and beyond. Thank you so very much. Tracy Fairweather More

top notch service Al, Nick and John at Harris Nanaimo worked their magic to get me the payments that suit my income. The whole experience there was 5 stars! Thanks guy Al, Nick and John at Harris Nanaimo worked their magic to get me the payments that suit my income. The whole experience there was 5 stars! Thanks guys! More

Enlightening I new what I was looking for and I found Rachel very helpful at finding us the perfect car. Not pushy just helpful! Thank you Rachel for a great expe I new what I was looking for and I found Rachel very helpful at finding us the perfect car. Not pushy just helpful! Thank you Rachel for a great experience! More

I had one of the best ever!!! :D They were more open, and showed me different aspects of how the car business works that I have never seen before. They were very personable. They were more open, and showed me different aspects of how the car business works that I have never seen before. They were very personable. More

Purchase of a used Hyundai Overall was a very informative and pleasant experience. Everyone was friendly and helpful. The only disappointment to us were the chips in the wind Overall was a very informative and pleasant experience. Everyone was friendly and helpful. The only disappointment to us were the chips in the windshield and could not get the deal we wanted. More

Great experience Everyone was very friendly and professional. The whole staff helped to entertain our two small children so we could fully concentrate on the purchase Everyone was very friendly and professional. The whole staff helped to entertain our two small children so we could fully concentrate on the purchase of our new family car. Cameron was a great salesman to deal with. Very helpful and friendly. We will definitely recommend him to our friends and acquaintances. More

1st new car Bought our first new car and was blown away by our salesmen and team from management to reception parts and service were all happy and helpful . Exper Bought our first new car and was blown away by our salesmen and team from management to reception parts and service were all happy and helpful . Experience was a long one but worth it in the end More

fast & friendly I found the staff that we met were friendly and helpful. Our salesperson that we dealt with, although new, was very polite and respectful of our ques I found the staff that we met were friendly and helpful. Our salesperson that we dealt with, although new, was very polite and respectful of our questions about the vehicle we were interested in. More

Amazing New Sportage Turbo Traded in my wife's Ford for the 2016 Sportage Turbo, I mention turbo as my daughters have named the car Turbo! Christine Wright was amazing to deal Traded in my wife's Ford for the 2016 Sportage Turbo, I mention turbo as my daughters have named the car Turbo! Christine Wright was amazing to deal with, from the first phone call to meeting her in person; she was quick, to the point and had done much of the leg work before my wife, daughters and I showed up at the dealership. We test drove the Kia right after test driving the Hyundia and loved the Kia; from the first moment walking through the door to when we drove off the lot the experience was the best car buying one I have ever had and this the 6th new vehicle we have purchased. We cant wait to tell anyone what a great experience we had and what a great purchase we made; even Dave helped us find a set of floor mats before we left. We will be back for all of our services and can't wait till we get another Kia. More

New purchase with hospitality and respect Purchased a new Optima Hybrid. No hassle over the available discounts and my trade-in. Quick delivery over Christmas period. My sales rep, the managem Purchased a new Optima Hybrid. No hassle over the available discounts and my trade-in. Quick delivery over Christmas period. My sales rep, the management and the service personnel were all very hospitable, friendly, helpful and efficient. I have no qualms about going back over the next few years to obtain service. More