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Halton Honda

Burlington, ON

4.9
2,301 Reviews
Call Dealership (905) 632-5371
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4100 Harvester Rd

Burlington, ON

L7L 0C1

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2,301 Reviews of Halton Honda

December 06, 2024

Frankie at the service desk was AMAZING! She was helpful, pleasant, the best contact I have EVER had at Halton Honda. More

by yellowbrickroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Montpetit
Report | Print
Dec 09, 2024 -

Halton Honda responded

That's wonderful to hear! We're so glad you found Frankie pleasant and helpful during your service appointment. Thank you for your review and kind words. May all your roads be smooth.

December 04, 2024

Nice and clean environment, everyone is friendly even the other customers waiting for their cars were nice and friendly More

by ckeech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Moyers
Report | Print
Dec 09, 2024 -

Halton Honda responded

That's because we serve only the very BEST customers! ;-) We're so glad your service experience was a positive one. Thank you for your review and kind words, ckeech. We look forward to welcoming you back in the future and wish you only smooth roads ahead!

December 04, 2024

Daine is my service guy and he's great. Parking needs to be looked at, never a spot available. More

by DT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daine Wallace
Report | Print
Dec 09, 2024 -

Halton Honda responded

Thank you for sharing your experience with Daine! We truly appreciate your kind words and the stars you gave us. We’re sorry to hear that parking was a challenge during the busy fall tire season. Please know we’re actively working on solutions to alleviate that frustration. Stay tuned for updates! We look forward to welcoming you back and wish you smooth travels ahead.

November 30, 2024

Frankie was very helpful, knowledgeable, courteous and accommodating. Very happy and would come again. Keep it up. More

by Atif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Montpetit
Report | Print
Dec 02, 2024 -

Halton Honda responded

Thank you for your review and kind words Atif! We'll be sure to share them with Frankie. We wish you safe travels and smooth roads ahead!

November 30, 2024

Mina was very helpful in getting our lease paid out and upsetting the value of the extended warranty for the next 4 years. We are long time Honda people and will look to purchase another Honda in due More

by Peter Choma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mina Botros
Report | Print
Dec 02, 2024 -

Halton Honda responded

We are pleased that your Honda still revs your engine enough to buy out your lease! Thank you for your review and kind words Peter. We look forward to assisting you in our service or sales departments in the future. Wishing you safe travels and smooth roads ahead!

November 29, 2024

Friendly ,knowledgeable staff and very clean hospitable place. I didn't have to wait before I was served. More

by daley99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Jennings
Report | Print
Dec 02, 2024 -

Halton Honda responded

That's great to hear Daley99! Thank you for your review and kind words. We wish you safe travels and smooth roads ahead! :)

November 28, 2024

Always very pleased with the service department and its staff. I trust in their honesty to tell me what needs to be done. More

by lpoisson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Mordue, Shaun Moyers
Report | Print
Dec 02, 2024 -

Halton Honda responded

Thank you for your lovely review lpoisson! We appreciate you being our guest and always do our best to deliver the best possible experiences. We pride ourselves on offering a transparent process from start to finish! If there is anything we can assist you with down the road, we're always here to help. Safe travels!

November 27, 2024

First time at this dealership. All interactions with staff were great. Everything at service was well explained. More

by fayeraby21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafiq Nasereddin, Shaun Moyers
Report | Print
Dec 02, 2024 -

Halton Honda responded

That is wonderful to hear! We're glad your service experience here was a positive one. Thank you for your review. Stay safe and we look forward to welcoming you back in the future. :)

November 27, 2024

Even if the team is very busy but they are efficient and I really appreciate the how they listen to our needs and advise the best thing to do. Great place and very nice experience. More

by zaki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Daniel, Cecilia D'Andrea, Motoki Matsumura, Samy El-Muhtadi, Atif Qureshi, Mina Botros, Faisal Abd El Hadi, Greg Chamberlain
Report | Print
Dec 02, 2024 -

Halton Honda responded

We're so glad your car-buying experience was a positive one. Thank you for your review and kind words! Congratulations on your new Honda and we wish you & your family lots of fun (and safe) adventures in it. May all your roads be smooth!

November 26, 2024

Bad attitude from customer service as always, and no enough knowledge to explain to customers and satisfy their needs. Technician takes long time to fix a simple problem always. The pricing is higher th More

by Megan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Moyers, Frankie Montpetit
Report | Print
Dec 02, 2024 -

Halton Honda responded

We’re sorry to hear that your experience did not meet expectations, and we sincerely apologize for any frustration caused. Providing excellent customer service and clear communication is a priority for us, and we regret that we fell short in your case. We also strive to offer competitive pricing—often lower than many dealerships—and our factory-trained technicians are committed to addressing concerns thoroughly and accurately. We understand that the repair process can be frustrating at times, and it’s always our goal to provide a first-class experience. To address your concerns more directly, we encourage you to reach out to our Service Manager, Domenic Almonte, domenic@haltonhonda.com who will be happy to assist you personally. We value your feedback, and we hope for the opportunity to restore your confidence in our services. Wishing you safe travels, and we hope to see you again in the future.

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