Gyro Hyundai

Avoid. Happy with my ionic5 but the service from the first point of sale to any follow-up has been terrible. Third time going back to have a simple part rep Happy with my ionic5 but the service from the first point of sale to any follow-up has been terrible. Third time going back to have a simple part replaced that was faulty at purchase and covered under warranty and still not resolved. I will be taking my service needs elsewhere and recommend you do the same! Communication is terrible and not thorough. Car left dirtier than when I left it etc etc More

Service manager and principal manager are so rude new car in 1 week pop up engine light and once we ask for service we dont give this service that service once buying car they are happy after that they are r in 1 week pop up engine light and once we ask for service we dont give this service that service once buying car they are happy after that they are rude they fix the car now and i drop off review here and manager said remove the review otherwise will not give you a service and remove your name from service and this dealership they are saying remove review then give you a car key please make sure everyone buy car somewhere else not from gyro hyundai More

Unfortunately I couldn’t give no star because it doesn’t let me, the dealership with this specific location is so terrible they got zero customer services skills, absolutely pathetic behaviour and attitude let me, the dealership with this specific location is so terrible they got zero customer services skills, absolutely pathetic behaviour and attitude towards customer. I have seen so many people giving them bad reviews and they are so scared of bad reviews that they personally threat you to not give you service. I bought new car 1 month ago and its under 5 year guarantee and they said you gave us bad review so we wont give you service next, remove your name from dealership. AS IF IM SCARED IF I NEED TO SUE THEM I WILL DO THAT TOO. I recommend to people reading this DO NOT GET THEIR SERVICE. More

My auto body shop sent me to Gyro Hyundai to have the Blind Spot Detection sensor recalibrated after an accident. Despite Gyro being told by the body shop that I’d be leaving the car for the day, I said Blind Spot Detection sensor recalibrated after an accident. Despite Gyro being told by the body shop that I’d be leaving the car for the day, I said I needed the car in 2 hours and would wait, or return another day. Fuad and the service tech were very accommodating! Car was done in 2 hours. Fuad is a very friendly and positive ambassador for Gyro Hyundai and deserves kudos for his customer service focus! More

I found the end of lease experience disappointing. I have purchased 3 cars from Gyro dealerships but no more. Treated me like I have never spend a dime in the place I have purchased 3 cars from Gyro dealerships but no more. Treated me like I have never spend a dime in the place More

Interactions with the sales team when initially leasing my Palisade were great. The sales and finance contacts were competent and pleasant to deal with. The service department is where Gyro falls desperate my Palisade were great. The sales and finance contacts were competent and pleasant to deal with. The service department is where Gyro falls desperately short. First, no one answers when you call to schedule service. You have to wait for a call back which is insane, sometimes 24 hrs +. If you have a questions or need to modify your appt, same thing, you have to wait for their service lady (one person) to call you back. It was such a pain I finally decided to go visit Kingscross. While not as modern, their team is excellent. I'll make the drive any day even though Gyro is just around the corner. More