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Gus Brown Buick GMC

Whitby, ON

4.8
279 Reviews

1201 Dundas St E

Whitby, ON

L1N 2K6

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279 Reviews of Gus Brown Buick GMC

November 16, 2024

A great experience dealing with Gus Brown Buick GMC. Very friendly staff and great customer service. More

by Curt Bruzzese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Barrett
Nov 18, 2024 -

Gus Brown Buick GMC responded

Thank you, Curt, for leaving Gus Brown Buick GMC a five-star review! We are happy to hear that our team was friendly and helpful.

November 16, 2024

I think this is my 8th truck from Blair, and won't be the last! Blair and Angie in service, the best 👌 More

by Belinda.starfirefarm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blair, Beth and Angie
Nov 18, 2024 -

Gus Brown Buick GMC responded

Thank you for your continued trust in Gus Brown Buick GMC! We're delighted to hear that Blair and Angie have consistently provided excellent service. Looking forward to serving you with many more trucks in the future!

November 16, 2024

Have worked with Sergio a few times and every time he never fails to surprise me with great service and good advice. Always responsive and exceptional communication I couldn’t ask for more. More

by Michelle M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Romeo
Nov 18, 2024 -

Gus Brown Buick GMC responded

Michelle, we're delighted to hear that Sergio consistently provides you with excellent service at Gus Brown Buick GMC. Thank you for your kind words and continued support!

September 12, 2024

Very good service dealing with Dave is always a pleasure. The rest of the as well. More

by bret.filion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave
Sep 12, 2024 -

Gus Brown Buick GMC responded

We're delighted Dave could deliver an excellent experience! - Gus Brown Buick GMC Team

September 07, 2024

It was very good service and quick and I would be back for my next service More

by Shawn.peaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
Sep 09, 2024 -

Gus Brown Buick GMC responded

There is nothing better than a great review. Thanks for giving Gus Brown Buick GMC your business, Shawn!

September 07, 2024

Top notch. top notch.top notch service.top notch service.top notch service Top notch service. More

by erichudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave mitchell
Sep 09, 2024 -

Gus Brown Buick GMC responded

Thanks for the 5 star review, Eric. We hope to see you again at Gus Brown Buick GMC!

September 07, 2024

The vehicle was in for Transmission line repair. Lines were repaired but transmission fluid was not added, I had to add 3.5 litres at home. More

by DianeArding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave,
Sep 09, 2024 -

Gus Brown Buick GMC responded

I'm sorry to hear about the oversight with your transmission fluid. This isn't the level of service we aim for and I apologize for any inconvenience caused. The work performed on your 08 Uplander is definitely covered under a workmanship guarantee and I will be reaching out today to see if we can schedule your car back in for an inspection to ensure there are no other leaks or faulty parts installed. If for any reason we do not connect, feel free to reach out to me directly. Thank you, Angie Prince - Service Manager

September 06, 2024

Angie and Don provided a seamless and painless negotiation to my new truck. They found me the Ideal truck with a a good price on my trade-in. The follow up and service to any of my concerns was im More

by Bobby Downs
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Don Smith & Angie Prince.
Sep 09, 2024 -

Gus Brown Buick GMC responded

Bobby, we're delighted to hear that Angie and Don made your experience at Gus Brown Buick GMC smooth and satisfying. Enjoy your new truck!

September 06, 2024

Had my Mustang repaired at Fit Auto at the dealership. Tony was very good to deal with. Parts were ordered and the repairs were completed quickly. Great job. More

by Beedot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 06, 2024 -

Gus Brown Buick GMC responded

Thank you for sharing your experience! We're glad to hear Tony and the team at Gus Brown Buick GMC took care of your Mustang repairs efficiently. We appreciate your support!

September 05, 2024

Great service department. Great staff. Department provided quick and quality service, finishing before I expected More

by karenklasan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Sep 05, 2024 -

Gus Brown Buick GMC responded

Karen, we're delighted to hear that our service department at Gus Brown Buick GMC exceeded your expectations with quick and quality service. Thanks for the great feedback!

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