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Gus Brown Buick GMC

Whitby, ON

4.8
279 Reviews

1201 Dundas St E

Whitby, ON

L1N 2K6

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279 Reviews of Gus Brown Buick GMC

November 17, 2024

Got us in promptly when engine light came on and diagnosed same day - thank you! More

by Mark Ramkema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergeo
Nov 18, 2024 -

Gus Brown Buick GMC responded

Thank you for sharing your positive experience with Gus Brown Buick GMC, Mark!

November 17, 2024

Excellent communication and punctuality from the entire service department. Quickly diagnosed the issue, explained corrective action and expected charges. Great job! More

by stevep
Recommend Dealer
Yes
Employees Worked With
Dave, Service manager, and people
Nov 18, 2024 -

Gus Brown Buick GMC responded

Steve, we're delighted to hear about your positive experience with our service department at Gus Brown Buick GMC. Thank you for acknowledging their excellent communication and punctuality!

November 17, 2024

Excellent personal experience from everyone from sales to manager and service dept as well parts dept! More

by Glsylvester7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blair Taylor for president!!
Nov 18, 2024 -

Gus Brown Buick GMC responded

Thank you for sharing your positive experience with us at Gus Brown Buick GMC! We're delighted to hear that our team across all departments provided excellent service. We look forward to serving you again in the future!

November 17, 2024

Helped me out it was quick and painless. Sergio went above and beyond to help More

by Porthopepanthers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Nov 18, 2024 -

Gus Brown Buick GMC responded

We're glad to know your experience with Sergio was a positive one at Gus Brown Buick GMC! Thanks for choosing us. Take care!

November 17, 2024

Very professional service. would recommend. Everyone was friendly even the sales people who were not helping us would strike up a conversation. Big thank you to Frank and his More

by Paulrgreening
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank and Jenna
Nov 20, 2024 -

Gus Brown Buick GMC responded

Paul, we're delighted to hear that Frank and his daughter provided you with such a professional experience at Gus Brown Buick GMC. Thank you for recommending us! Please let us know if there's anything else we can help you with.

November 17, 2024

Excellent Customer Service By Sergio. Very Experienced/ Knowledgeable In His Service Field. Sergio Should Be Considered One Of The Top Leaders In Gus Browns Service Department. More

by michellecaprio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Nov 21, 2024 -

Gus Brown Buick GMC responded

Michelle, thank you for recognizing Sergio's expertise and leadership at Gus Brown Buick GMC! We're delighted to hear about your positive experience with our service team. We appreciate your support!

November 16, 2024

Came for oil change usually they do a 20 point inspection,check tire pressure and fill. They never did my tires I had to return and ask them to fill them up all pressures were too low. They never More

by Jsroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Nov 18, 2024 -

Gus Brown Buick GMC responded

Sherri, I apologize for the oversight during your visit. We strive to provide thorough service and it's disappointing to hear we missed checking your tire pressure. Please feel free to reach out if there's anything else we can do for you. Thank you, Angie Prince - Service Manager - angieprince@gusbrown.com

November 16, 2024

Very knowledgable and helped with my issue. Quick prompt friendly service. Provided a ride service when I had no ride for pick up 🙂 More

by kryan222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Nov 18, 2024 -

Gus Brown Buick GMC responded

Kryan, we're delighted to hear that our team at Gus Brown Buick GMC provided you with knowledgeable and friendly service. It's great to know the ride service was helpful too! Thanks for sharing your experience!

November 16, 2024

Always treated with the upmost respect, and services were always done in a reasonable time frame. More

by coachcyr5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio/ Dave
Nov 18, 2024 -

Gus Brown Buick GMC responded

Thanks so much for your review. We look forward to your next visit to Gus Brown Buick GMC!

November 16, 2024

Dave at Gus Brown is amazing and always helpful! Keep up the great service, well done! More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Nov 18, 2024 -

Gus Brown Buick GMC responded

Rob, we are glad to hear that Dave has been great to work with. Thanks for choosing Gus Brown Buick GMC to take care of your automotive needs.

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