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Gus Brown Buick GMC

Whitby, ON

4.8
279 Reviews

1201 Dundas St E

Whitby, ON

L1N 2K6

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279 Reviews of Gus Brown Buick GMC

April 12, 2024

I always have a great experience, they are always professional and friendly. This is why I have only gone to then since I purchased my car. More

by camilleblair30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall the name
Apr 12, 2024 -

Gus Brown Buick GMC responded

We're so glad to know you've consistently had great experiences with us at Gus Brown Buick GMC! Your loyalty means a lot and we look forward to continuing our professional, friendly service for all your future visits.

April 12, 2024

Have been coming to Gus Brown for 12 years and always completely satisfied with service. Would recommend Gus Brown to friends and family More

by robillardken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Apr 15, 2024 -

Gus Brown Buick GMC responded

We're so glad to know you've been with us for 12 years and have always had a satisfying experience at Gus Brown Buick GMC. Thanks for recommending us to your friends and family!

April 11, 2024

Sergio at Gus Brown service department, along with Jennifer and the rest of the service team is the reason why I keep coming back to Gus Brown for service. They have it spades and get it right the fir More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio, Jennifer, Jessica, Chris, Rachel
Apr 12, 2024 -

Gus Brown Buick GMC responded

David, we're so glad to know that Sergio, Jennifer, and the rest of our service team at Gus Brown Buick GMC have consistently provided you with top-notch service. We appreciate your loyalty and look forward to serving you in the future!

April 11, 2024

Leased new AT4 at Gus Browns, 1st time dealing here. Delt with F. Giorgi for lease. Excellent dealer rep, all concerns fully presented and addressed. Truck fully serviced and spotlessly cleaned. I w More

by gcmonty92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Giorgi
Apr 12, 2024 -

Gus Brown Buick GMC responded

We're delighted to know that your first experience with us at Gus Brown Buick GMC was a positive one! We appreciate the recommendation and are glad we could assist you in leasing your new AT4. Enjoy it, and thank you for choosing us!

April 11, 2024

Always receive exceptional service. Staff are friendly and knowledgeable and always keep me informed. I know my car is well looked after when I leave it with Sergio. More

by ndrynan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Romeo
Apr 11, 2024 -

Gus Brown Buick GMC responded

Thanks for the positive feedback! We're glad to know that Sergio and our team at Gus Brown Buick GMC are taking good care of your car. Safe driving!

April 11, 2024

I was treated with respect and welcomed at the dealership. My needs were met in buy my truck. I Will got to no other dealership. More

by Vern
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank was great and easy to work with.
Apr 11, 2024 -

Gus Brown Buick GMC responded

Vern - We're delighted to know you felt respected and welcomed at Gus Brown Buick GMC. We appreciate your trust in us for your truck purchase, and we look forward to serving you again!

Apr 11, 2024 -

Vern responded

Thank you

April 11, 2024

Dave in the service department is always professional and informs me of updates on the progress of the work being done on my vehicle. More

by donpurser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Apr 11, 2024 -

Gus Brown Buick GMC responded

Don, we're glad to know Dave and our service department at Gus Brown Buick GMC are keeping you well-informed about your vehicle's progress. Thanks for sharing this positive feedback!

April 11, 2024

Service facilitator Dave was awesome. Work was done in a timely manner and as always. More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Apr 11, 2024 -

Gus Brown Buick GMC responded

Reviews like this one make our day, Sal! Dave is certain to appreciate your kind words. Thanks from the Gus Brown Buick GMC team.

April 11, 2024

Staff are always helpful, courteous and friendly. I find the cost expensive and the amount of time taken to do the work a bit long. More

by rchilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Apr 11, 2024 -

Gus Brown Buick GMC responded

We appreciate your feedback about our team at Gus Brown Buick GMC. We're always looking for ways to improve and will take note of your comments on cost and time efficiency. Thanks for sharing! Angie Prince - Service Manager - angieprince@gusbrown.com

April 11, 2024

The service appointment person set up a service date that was helpful that I could meet my needs. On arrival, the service desk expert immediately checked my service requirements (oil change and checkin More

by Mike McClellan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Apr 12, 2024 -

Gus Brown Buick GMC responded

Mike, we're delighted to know that our team at Gus Brown Buick GMC was able to provide you with an excellent service experience. We strive for convenience and satisfaction! Enjoy your freshly serviced car and the free car wash on us!

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