Guelph Kia

customer centric dealership always wants to help out customers as well as dealerships, manager and salesperson were so kind , calm and helpful with the deal customers as well as dealerships, manager and salesperson were so kind , calm and helpful with the deal More

Great staff in the service department. I was anxious when they had a formal staff that guilted me to get service packages I didn’t have money for. But the new guy Steve is amazing! I was anxious when they had a formal staff that guilted me to get service packages I didn’t have money for. But the new guy Steve is amazing! More

On time, food customer service. The booking personnel was professional and engaging with explaining what would be done and jow long. The booking personnel was professional and engaging with explaining what would be done and jow long. More

I enjoyed dealing with them. They were very helpful, fast and did there best to meet my requirements They were very helpful, fast and did there best to meet my requirements More

Great customer service, they fit me in even though it was a busy day - much appreciated and eased my concern about my car issues a busy day - much appreciated and eased my concern about my car issues More

Thr service was done quickly and efficiently. The service representative explained everything to me and answered any questions I had. The service representative explained everything to me and answered any questions I had. More

Guelph Kia was a very clean dealership with friendly staff. They had a lot of in stock inventory which included several of the trim levels I was considering purchasing. staff. They had a lot of in stock inventory which included several of the trim levels I was considering purchasing. More

The pleasant sales person Metin went above and beyond imo to assist and answer our questions; keeping in touch while searching out a suitable vehicle, one of the last Souls available in Ontario. It arrived i to assist and answer our questions; keeping in touch while searching out a suitable vehicle, one of the last Souls available in Ontario. It arrived in a kind swap with a dealer in Niagara Falls. However, the management seemed to play a trick on us to increase the price, having me sign for a car without a VIN #, then bringing forward a now stocked item with VIN at a higher price, then the sales mgr grumpily stating directly to me that he would stand firm on the increased price bc surely another buyer could easily be found for a car model no longer made. The sales person Metin, was able to get us an extra item to ameliorate our displeasure with what we considered underhandedness by the management. Mind you, I haven’t purchased a new car in a dozen years, a 2013 Kia Soul 4U, which we loved owning and driving; we are even gifting it to a son as it still runs well. The financial person also seem to try and sell more products and services than we wanted but I did not find that unusual and was grateful for the opportunity to accept or decline those extras without issue. Thank you Asif. More

Service is always exceptional. Receiving staff is courteous, professional and answer all of my questions. I was in and out of there in less than an hour. Prompt service! Receiving staff is courteous, professional and answer all of my questions. I was in and out of there in less than an hour. Prompt service! More