Guelph Kia

They are incredibly helpful and do great service. The service desk ladies are straight up awesome. The service desk ladies are straight up awesome. More

Guelph Kia’s service centre are friendly and professional. I trust their advice and work. professional. I trust their advice and work. More

Service center is excellent. Easy to get appointment on shorter notice than cambridge. Sales staff on the other hand waste hours of your time with gimmicks and empty pitches. Easy to get appointment on shorter notice than cambridge. Sales staff on the other hand waste hours of your time with gimmicks and empty pitches. More

Took me actually few minutes earlier than my appt I ask any idea how long he told me if nothing other than what we expect it was on time Very friendly would highly recomm nd for service I was very pleased any idea how long he told me if nothing other than what we expect it was on time Very friendly would highly recomm nd for service I was very pleased with service went over what they did More

Friendly clean fast. Explained what they were going to do and the cost ahead of time Explained what they were going to do and the cost ahead of time More

My appointment was on time. The service manager was pleasant. The waiting area was clean My appointment took less time than predicted. I would recommend KIA to everyone look The service manager was pleasant. The waiting area was clean My appointment took less time than predicted. I would recommend KIA to everyone looking for an affordable vehicle. More

I bought brand new Kia Sportage x line limited 2023 from tillsonburg KIa last may and since then it’s service was done at Lambton Kia; Sarnia, ON dealership, I just moved to Kitchener, Ontario and went for tillsonburg KIa last may and since then it’s service was done at Lambton Kia; Sarnia, ON dealership, I just moved to Kitchener, Ontario and went for my 5th due regular service at Guelph Kia and was not even close to satisfied. First of all, the attitude of Scott was not welcoming and felt like there was a smell of racisim and he claimed that Lambton Kia didn’t do my last service well and I was scammed as he mentioned particularly about brakes that the quality they provided was not up to the mark and he gave me estimate of 4 particular things that needed immediate requirement, out of which one was the cabin filter, i denied as I knew nothing was required, even I checked the filter myself and have proof as in picture that it is perfect. Lastly, I do not smoke being religious it is not even allowed in us to stand nearby or around any kind of smoke, but there was smell of cigarettes in my car after service, when I approached Scott again for it, firstly he denied that he could not sense that and after pushing him to ask his mechanic, he confirmed that he smoked outside the car and then parked it. This kind of behaviour and will to pull out money from customers pocket by stating false requirements is not appropriate. I do not know this kind of behaviour and attitude was just for me or other immigrant customers too. I have been to Lambton Kia, Tillsonburg kia, but this kind of behaviour was not even near at those dealerships though I found Guelph Kia was not near to any of the dealerships I have been to. I think I did mistake buying Kia as I was already a customer of Toyota and never had such kind of attitude and behaviour from them in any of their dealerships. This experience was totally disappointing and regretful, I would never suggest to anyone to buy KIA. I do think the owner of this particular dealership needs to visit service department frequently and should take reviews and feedbacks from customers about his staff, otherwise this could go into loss. By gods grace I do have little knowledge of cars being mechanical engineer that’s why I got saved from these scammers. More

Very easy to deal with, and happy with the service I have received from Jamie in the service department. have received from Jamie in the service department. More

Awesome speedy service. They even changed the batteries in my key fob at no charge. Thanks so much. They even changed the batteries in my key fob at no charge. Thanks so much. More

Easy to deal with. Smooth transition with surprise. Overall good service. Would recommend to anyone. Smooth transition with surprise. Overall good service. Would recommend to anyone. More