Guelph Kia
Guelph, ON
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233 Reviews of Guelph Kia
Great people. Made me feel comfortable. They explained the items that needed to be repaired. The mechanic did a great job. Thank you. Made me feel comfortable. They explained the items that needed to be repaired. The mechanic did a great job. Thank you. More
Thanks to Mike at Guelph Kia we now have a beautiful new car in our garage. The trade-in exchange and purchase were seamless. Our expectations were fully met with speed and care. car in our garage. The trade-in exchange and purchase were seamless. Our expectations were fully met with speed and care. More
Hello, I recently purchased a new vehicle from Kia Guelph. Iy was a pleasure from start to end of process. Highly professional and very organized. Special thanks to Mike Coskun in Sales whom started t Guelph. Iy was a pleasure from start to end of process. Highly professional and very organized. Special thanks to Mike Coskun in Sales whom started the process to Ty Kane, the financial wizard and to Jason Ticknor the service advisor. Thanks to you all. Merry Christmas! Mary Thompson More
I was very impressed with my service at Kia. My service representative Steve was very accommodating to all my needs and getting my warranty problem solved would definitely take my car back there My service representative Steve was very accommodating to all my needs and getting my warranty problem solved would definitely take my car back there again. More
The service was quick and efficient. Staff were friendly and helpful. I was there because of a mistake they had previously made but they went above and beyond to correct the issue. Staff were friendly and helpful. I was there because of a mistake they had previously made but they went above and beyond to correct the issue. More
Great Service. Needs to improve customer service by phone due to many calls did not were answered to ask simple or detailed questions prior service or to book an ap Needs to improve customer service by phone due to many calls did not were answered to ask simple or detailed questions prior service or to book an appointment More
New staff in service department are helpful. I am not happy with the call centre that automatically comes on the phone when you think you are actualy calling the dealership service dept. The cal I am not happy with the call centre that automatically comes on the phone when you think you are actualy calling the dealership service dept. The call centre is not knowledgable is scripted to the point where they cannot answer practical questions. I ref use to book through this service ! On a positive note Paige in service knows her stuff and understands the importance of customer service. More

