Guelph Hyundai

A lot better of an experience than I normally have had. Service was informative and felt truthful. Everything was out in the open and was very quick. They were determined to have my car serviced before I Service was informative and felt truthful. Everything was out in the open and was very quick. They were determined to have my car serviced before I had my interview which was done perfect timing. ONLY downside was the price because I have to repair something that I have no clue how it became damaged; however, they were completely understandable for all my choices on what I chose to repair and do. It was nice to have support in my decisions. Good job guys! More

I purchased my new car last weekend from Mark McKane. He was very courteous, helpful and I felt treated with with respect. I met with Margaret Currie afterwards to discuss financing and she also was courte was very courteous, helpful and I felt treated with with respect. I met with Margaret Currie afterwards to discuss financing and she also was courteous and helpful - explaining all of my options clearly. She worked with me with my financing. I'm also very excited to drive my new Hyundai, as this will be a new experience for me. I've done my research and I feel that purchasing a Hyundai was a wise choice. I felt that I good a very good "deal" and that Hyundai is a very reliable vehicle. More

Guelph Hyundai is easy to work with. They get me in on my schedule, get the work done when promised and are professional and friendly schedule, get the work done when promised and are professional and friendly More

Great staff and service. They are friendly and willing to explain in detail what needs to be done. They also have no hesitation pulling in the actual person working on the car to explain what is going on to explain in detail what needs to be done. They also have no hesitation pulling in the actual person working on the car to explain what is going on. They are also attentive and mindful of your time. The onoly criticism I have is that when I brought in my car to switch to winter tires last month I commented that the hub cap for the front right tire was severely damaged and I worried that whatever caused it to crack may have caused extra damage somewhere. They mentioned it to the mechanic (don't remember who he was) who quite honestly smirked and said that it's not a concern but he would check. When I was in this time for a different service, the mechanic doing the oil change discovered that the wheel bearing on the same location (front right) was damaged and needs to be fixed. Although I cannot say for sure that the damage was there when I did the tire switch, the sound that the damage caused has been and I haven't done anything since getting the winter tires that would have caused this damage. This is however the only negative experience. Otherwise the service has always been (and I'm sure will continue) to be great! More

From my initial phone contact to book my appointment through to when I picked up my vehicle, the overall experience was top notch. Tanya completed the appointment /service details efficiently and accur through to when I picked up my vehicle, the overall experience was top notch. Tanya completed the appointment /service details efficiently and accurately. Travis was very personable, repeated the reason for the service and confirmed my contact information. Travis later contacted me with findings from the mechanic and explained things very well. I was contacted a second time when the service was complete and to confirm the shuttle would pick me up. Bill, the afternoon shuttle driver was very personable. Thanks Ian Bolton More

They were friendly and they make you feel like you have known them forever. Took care of my ride to the locate mall while my service was being done and picked me up on time to return to the dealership. known them forever. Took care of my ride to the locate mall while my service was being done and picked me up on time to return to the dealership. I am from Kitchener but go to Guelph for my service great service from the start of my purchase. GREAT TEAM MY DEALERSHIP.. More

Courteous staff and always making you aware if any new work is required. Explain and show you what needs to be done. Waiting room is comfortable and well equipped including WIFI. work is required. Explain and show you what needs to be done. Waiting room is comfortable and well equipped including WIFI. More

I have had issues with our local Hyundai dealer in Waterloo, so began bringing my vehicle to Guelph where I work. In the last two visits, your staff has been extremely helpful and professional. The Waterloo, so began bringing my vehicle to Guelph where I work. In the last two visits, your staff has been extremely helpful and professional. The service personnel are knowledgeable, the work has been completed without incident in a timely fashion, and your shuttle drivers are very friendly. In addition, your customer lounge is amazing! More

I requested that my car, a Hyundai Santa Fe, be checked for a noise. I was given courteous consultation over the phone and later, when my car was at the shop, I was phoned at work to update me on what was for a noise. I was given courteous consultation over the phone and later, when my car was at the shop, I was phoned at work to update me on what was the matter. The gentleman who spoke with me was kind and considerate and very polite. I was dropped off at work, so that work on my car could commence during work hours, and later, when the car was ready, I was picked up again. There was a good atmosphere all around. More