Guelph Hyundai

I was very impressed with the overall experience and quite surprised at the quality of the Hyundai in general. Although, we did end up purchasing a new vehicle from Buick, it was not the dealership or a quite surprised at the quality of the Hyundai in general. Although, we did end up purchasing a new vehicle from Buick, it was not the dealership or actually even the vehicle, the two cars I was comparing were very similar, the Buick just one by a hair!! Thanks to Wes, Derek and during one afternoon while waiting for Wes, Scott was fun, engaging and informative...so thanks to the team - maybe next time! Pat & Bernie Brodeur More

Service manager may be the only redeeming feature.. Dealership lacks coordination with other dealers. Car was purchased at a Burlington dealership, but service promotions not honoured due to company po Dealership lacks coordination with other dealers. Car was purchased at a Burlington dealership, but service promotions not honoured due to company policy! Tried to purchase from Guelph Hyundai, but staff not willing to seek car request elsewhere. Sales staff inadequate and not willing to negotiate with other dealers. More

I have always been pleased with the Hyundai product, and have been guided by Edmunston's lemon aid guide. This will be my 4th or 5th Hyundai car and my 3rd Accent. Love the service at this location and a have been guided by Edmunston's lemon aid guide. This will be my 4th or 5th Hyundai car and my 3rd Accent. Love the service at this location and always get my car work done here because of the prompt and excellent service. Had a great experience with Wes. He's friendly and professional and went a long way to talk me through the options I had in purchasing a car. He's quite capable and thorough especially for one so young and new on the job. Thanks Guelph Hyundai! More

This would be our 3rd purchase from Guelph Hyundai. When we decided to consider the Elantra we knew we would go back to Allan right away as we had great service with him last time and he is low pressure and we decided to consider the Elantra we knew we would go back to Allan right away as we had great service with him last time and he is low pressure and easy to do business with. He listens to the customer and I really feel like he is working with me to get me what I need. We wouldn't hesitate to recommend Guelph Hyundai, or more importanly, Allan as a sales manager! More

I appreciate johns attention to detail in that he found a screw in my tire during a routine oil change. Thanks for keeping us safe. screw in my tire during a routine oil change. Thanks for keeping us safe. More

Since moving to Guelph I have had my Tucson serviced regularly at Guelph Hyundai. The staff are always pleasant when I call, and when I come into the dealership. They always accommodate the date and tim regularly at Guelph Hyundai. The staff are always pleasant when I call, and when I come into the dealership. They always accommodate the date and time that works best for me and my schedule. The service is always efficient when I come in. More

I didn't have to wait very long for the service, I enjoyed having a coffee while I waited and having the magazines really made the time go fast. I liked having an appointment instead of first come fi enjoyed having a coffee while I waited and having the magazines really made the time go fast. I liked having an appointment instead of first come first served for oil change. More

Service is always excellent. All employees I have worked with during my visits regarding the service are always very professional. That is why I have given five points in this rating. with during my visits regarding the service are always very professional. That is why I have given five points in this rating. More

I have been going to Guelph Hyundai for several years I have been going to Guelph Hyundai for several years now, because I feel I get the best expertise used on my particular model of car. The emplo I have been going to Guelph Hyundai for several years now, because I feel I get the best expertise used on my particular model of car. The employees have always been polite and knowledgeable, as well as "fixing" my car properly so that it stays fixed. Most of my visits to the Dealership have been to get the car serviced, and I make a conscious effort to follow the schedule that Guelph Hyundai recommends. However, even though certain things are scheduled at certain killometerages/times, if the mechanic thinks it doesn't need to be done right then, he recommends putting it off until a later time...which I appreciate. The mechanics also keep me informed of the state of things one does not readily see...i.e. condition of the brakes, condition of various fluids in the car's operating system, state of the tires, etc. etc. This is what makes for a good experience going to get the car serviced. It would be appreciated though if the price was a little more reasonable, or if Seniors' discount days could be any monthly working day, say, once or twice a month, instead of a fixed day each week....one can't always get in on a given Tuesday. A Computer record could easily be kept indicating that a given "Senior" person had been in to get his/her car serviced monthly (or twice monthly). More

I test drove four cars from four different dealerships in one day and no other salesperson took the time and effort to really explain every question i had like Justin did. I already knew most of the answers one day and no other salesperson took the time and effort to really explain every question i had like Justin did. I already knew most of the answers but I'm a self-employed individual and I look for customer service and that's definitely what I got at Guelph Hyundai. All of them worked hard to get me into the car I was after even when i had doubts myself if they could get it to my budget. Everyone was very friendly, courteous and all the employees we dealt with were very detailed in all the information they provided us which made my decision that much easier. I came back the same day as none of the other dealerships compared to the same experience I had at Guelph Hyundai. My family is really enjoying our new Santa Fe and we wish to thank you all again. Keep up the good work. More