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Guelph Hyundai
Guelph, ON
1,926 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,926 Reviews of Guelph Hyundai
January 01, 2014
For our first brand new car we were checking out every car dealership in the city, when we arrived at Hyundai we were truly amazed at how everyone treated us and our 1 year old daughter. It was as if we h car dealership in the city, when we arrived at Hyundai we were truly amazed at how everyone treated us and our 1 year old daughter. It was as if we had a special kinship with everyone there. The price range was very close to what we were looking for and the car is unbelievably amazing. We took it for one test drive and knew right then and there that was our car! I truly would recommend this dealership to everyone that is looking for a new or used car if they want the satisfaction we got! More
by KikiMcKay
Employees Worked With
Phil
January 01, 2014
oil change done-and had a noise when lifting the trunk up and down -was lubricated however got home and noise still there-unable to return so soon-as busy but will mention it next time I go for service and down -was lubricated however got home and noise still there-unable to return so soon-as busy but will mention it next time I go for service More
by masi912
Employees Worked With
sorry-unable to recall-
December 31, 2013
I always feel very comfortable going to this service centre. I know that they will be straight forward with me and give me the best service possible. They look at me as a person and not just a car. They centre. I know that they will be straight forward with me and give me the best service possible. They look at me as a person and not just a car. They are very friendly and personable. More
by Murrayme
December 28, 2013
Amazing customer service! Quick and easy financing and car delivered by my requested date. Car was clean and full of gas. Wes even had it warmed up for me when I picked it up! car delivered by my requested date. Car was clean and full of gas. Wes even had it warmed up for me when I picked it up! More
by AmandaCarolyn
December 24, 2013
Took in for standard servicing, job was completed, quickly and within time promised. Price is comparable to most service centers. Waiting room with free coffee and news on telivision helps time go by quickly and within time promised. Price is comparable to most service centers. Waiting room with free coffee and news on telivision helps time go by quicker. More
by glfr13
December 24, 2013
From the moment we entered the dealership we were greeted with smiles and handshakes. Justin was very knowledgeable, and we took out our model for a test drive. However, we did not buy that day. We actual with smiles and handshakes. Justin was very knowledgeable, and we took out our model for a test drive. However, we did not buy that day. We actually visited other dealerships with different makes and models of cars. It is a testimony to how impressed we were with Guelph Hyundai, because we returned here a few days later to make our vehicle purchase. On our return, Justin was there again to greet us, and although the dealership was very busy that day, the transaction with both himself and Margaret for the financial side, was completed with speed and courtesy. We were also introduced to the mechanic's department and the service scheduling department so that we could put faces to the voices on the phones! This is our 2nd Hyundai, our 2002 Elantra is still in the family and going strong! Thanks again to all concerned! More
by moneygirl1
December 20, 2013
The service was fine and the shuttle was very helpful to and from work. The staff was friendly and flexible with fitting my service in to the schedule. Lisa and from work. The staff was friendly and flexible with fitting my service in to the schedule. Lisa More
by Lmcallen
Employees Worked With
John McLuhan
December 18, 2013
Everyone was incredible helpful in helping me get into a new car, from picking the style and model, to incredible service in financing. After having my car totaled by a pick up truck in a horrible car accid new car, from picking the style and model, to incredible service in financing. After having my car totaled by a pick up truck in a horrible car accident, I stopped by the dealership to see if they could assist. They really went above and beyond, giving me advice, hints and tips for dealing with my insurance company and bank, and just making sure that I was taken care of. On a scale from 1 to 10, these guys rate a 100! More
by blktango
Employees Worked With
Allan Giles, John McLuhan
December 17, 2013
I do not want to sound cheap and frustrated, but I suppose I will. I came in for new snow tires. The guys did a nice job of cleaning off the regular ones so that they could go into the back seat wit suppose I will. I came in for new snow tires. The guys did a nice job of cleaning off the regular ones so that they could go into the back seat without making a mess. I asked them to bag them if possible as well. The service took over one hour when I was told it was going to be 30 mins. I was there at 8am sharp. Disappointed it took so long. I prepaid over the phone but then found out I needed to pay $2.40 for the 4 tire bags. I couldn't believe I paid what I did, waited as long as I did, then had to go out and get <$3 from my car for bags. I was told that I hadn't been in for regular service either. Right! Because of reasons like this. Never a clear answer from service when I first bought my car brand new either. The service program is overwhelming. Simplify that and I'd be happy. I have also overheard a few times other people also confused by all the regular scheduled maintenance in order to meet warranties. This leads to 3 things: people feel overwhelmed so they don't care for their cars, they feel ripped off bc they don't understand, or they are actually being ripped off. I love my car, but would love more transparency. And I'm very unhappy about the measly $2.40 believe me! More
by sabeirnes
Employees Worked With
Do not remember. 8am Monday Dec 16, 2013
December 15, 2013
Usual Great Customer Service. The only negative aspects of my last experience would be that the appointment I scheduled wasn't recorded (although they still completed the work I needed done) and that the w of my last experience would be that the appointment I scheduled wasn't recorded (although they still completed the work I needed done) and that the work took longer than they had told me it would. More
by AshlLowenthal
Employees Worked With
John McLuhan
