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Guelph Hyundai
Guelph, ON
1,772 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,772 Reviews of Guelph Hyundai
September 09, 2013
Very helpful and informative for beginning to price out and look for a car. We like the promo and included features in the accent. Will consider a Hyundai and look for a car. We like the promo and included features in the accent. Will consider a Hyundai More
by Niclb14
Employees Worked With
Wes
September 06, 2013
I plan to keep my Sonata for some years to come and good service is important to me. John is very good to deal with, knowledgeable & knows HIS STUFF! service is important to me. John is very good to deal with, knowledgeable & knows HIS STUFF! More
by Libby54
Employees Worked With
John McLuhan
September 06, 2013
Great courteous attention to the items required on my vehicle for servicing at the time of my oil-change. All is working and running fine now. vehicle for servicing at the time of my oil-change. All is working and running fine now. More
by ekalwa
Employees Worked With
Travis (booked visit with Dan, but he was away that day)
September 05, 2013
Last week I made an 8 am appointment for a one-hour Service #2. I scheduled my shuttle pick up for 11 am to avoid the lunch rush. My shuttle was on time at 11, but when I arrived at Hyundai, my vehic Service #2. I scheduled my shuttle pick up for 11 am to avoid the lunch rush. My shuttle was on time at 11, but when I arrived at Hyundai, my vehicle had not even gone in for the service yet! Initially I was told the paperwork had to be finished, then a while later I was told it was still going to be 20 minutes. My issue isn't that things were behind schedule, but that I was never told! I spent all that time in the shuttle going between Hyundai and my office so that I would not have to wait on site for the service, but in the end I wasted all the time in the shuttle AND had to wait for the service. It all took longer than my lunch break, so I had to use vacation time to account for the time at work. I do not understand why I wasn't called to reschedule my shuttle pick-up. I also think that I should have been offered a discount for the extreme inconvenience. Sincerely, Karla Everard More
by keverard1
Employees Worked With
I do not recall
September 05, 2013
Everything from calling to book the service appointment right through to delivery of the vehicle and payment was done professionally, accurately and with a friendly, helpful attitude. right through to delivery of the vehicle and payment was done professionally, accurately and with a friendly, helpful attitude. More
by Diggs28
Employees Worked With
John McLuhan
September 05, 2013
John is AMAZING! He's the reason why no one else touches my car! If he wasn't there, I wouldn't be either! We will definitely considering Hyundai again! touches my car! If he wasn't there, I wouldn't be either! We will definitely considering Hyundai again! More
by Kimssmile952
Employees Worked With
John McLuhan
September 04, 2013
Everyone was extremely friendly and helpful. Tanya offered a courtesy car, even though I did not request one. John was very descriptive of the services needed and helped me prioritize what needed to b offered a courtesy car, even though I did not request one. John was very descriptive of the services needed and helped me prioritize what needed to be done as I could not afford to do everything. More
by sdeitner
Employees Worked With
John McLuhan
September 01, 2013
fantastic service, prompt courteous customer care, top notch! was above and beyond my expectations. I couldn't believe how professional they were and extremely friendly, top notch! notch! was above and beyond my expectations. I couldn't believe how professional they were and extremely friendly, top notch! More
by rm79
August 29, 2013
I had scheduled an appointment for an oil change and it took over an hour and a half. I had sent a friend to do this as I had to work thinking that it would only take at the most half an hour. Apparently took over an hour and a half. I had sent a friend to do this as I had to work thinking that it would only take at the most half an hour. Apparently there wasn't enough hoists available. I could have taken it to a quick oil change and been in and out of there in 15 minutes but chose to go through my dealership. I thought at the very least they could have given me a discount or something for waiting for so long. Very disappointed in this service. More
by cathyboughton1964
