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Guelph Hyundai

Guelph, ON

4.4
1,772 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,772 Reviews of Guelph Hyundai

September 17, 2013

The Service as usual is always friendly, professional and courteous. The cleanliness of the waiting room is great with plenty of refreshments and treats for the kids. Thank you Guelph Hyundai Sincerel More

by rogerclambert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Sep 18, 2013 -

Guelph Hyundai responded

Thank you for taking the time to write to us. We appreciate your kind words! We look forward to seeing you again on your next service visit.

September 16, 2013

A good experience begins with excellent sales staff and holds true through a positive experience in service department. My Hyundai Elantra was my 1st new car purchase and I was walked through the process More

by MarkKenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy the driver, Allan Giles, John McLuhan
Sep 18, 2013 -

Guelph Hyundai responded

Mark, you have been one of the most patient and laid back people we have ever dealt with. We greatly appreciate your patience with us and your vehicle. I know how frustrating it must have been for you, but I am glad to hear that we could make a bad situation a little less trying. We greatly appreciate your business and we look forward to seeing you again in the future (for maintenance only, of course). Thank you for continuing to choose Guelph Hyundai.

September 12, 2013

I was welcomed by the people in the service department. I had a request and a few questions and they gave me the information I needed. The service was prompt. It was my first visit and I was happy with t More

by lfurfaro
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure, sorry
Sep 18, 2013 -

Guelph Hyundai responded

Thank you for your kind words. We always look forward to meeting new people. We hope to see you again for all your service needs. Thank you for choosing Guelph Hyundai.

September 12, 2013

My husband dropped me off at Walmart and he got car serviced. It took three hours. Phoned twice to dealership from pay phone and was told twice from a new employee he had left. Called a third time and More

by Hobo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2013 -

Guelph Hyundai responded

Thank you for taking the time to write us your concerns. I sincerely apologize for the miscommunication. Complete customer satisfaction is our #1 goal, and I am sorry if we failed you in this. We would appreciate another opportunity to make it up to you. We very much look forward to seeing you again soon. Thank you for choosing Guelph Hyundai.

September 10, 2013

John accomodated my service request on a Saturday, he was very prompt, courteous and friendly and my car was ready when he said it would be. He was also prompt about ordering a part required for my vehicle. More

by fernbern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Giles, John McLuhan
Sep 18, 2013 -

Guelph Hyundai responded

Thank you, Bernadette for taking the time to write to us. I am glad to hear the service department is taking good care of you. We look forward to seeing you on your next visit.

September 10, 2013

Scott Shafer was great to deal with. Knew the product and was not pushy. We have found the Service Personal are great to deal with also. More

by bobmason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shafer
Sep 18, 2013 -

Guelph Hyundai responded

Thank you for taking the time to write to us. We are pleased to hear of your experience here at, Guelph Hyundai. We hope you enjoy the new wheels and look forward to seeing you in the Service Department. Thank you for choosing Guelph Hyundai.

September 10, 2013

Guelph Hyundai's service team has always been friendly and courteous. They also are responsive and let you know if there are any issues that require your attention prior to doing any work. I wo More

by mvpolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Sep 18, 2013 -

Guelph Hyundai responded

Thank you for taking the time to write to us. It is always a pleasure to deal with you, Mike. We look forward to seeing you on your next service visit.

September 10, 2013

all my answers are true, I get excellent service when I bring in my car. Dan gives me great Customer service, I really like bring in my car for sevice More

by deboice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2013 -

Guelph Hyundai responded

Thank you very much for your kind words. We appreciate you taking the time to write to us with such great comments. We look forward to seeing you again soon.

September 10, 2013

Service excellent a little pricey. John was good but if had done everything would have cost over $1000 on 31000km car? I think that's expensive for an oil change and check over. The $429 for service 4 is h More

by Kyle Goetz
Customer Service
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Sep 18, 2013 -

Guelph Hyundai responded

Thank you, Kyle for taking the time to write in. Our prices are not too far off from our competitors and you might see a difference because we use genuine Hyundai parts for everything we do. Keep in mind our oil change program that we offer; do 5 oil changes and get the 6th one free. We certainly appreciate your business and look forward to seeing you again. Thank you for choosing Guelph Hyundai.

September 10, 2013

The staff was incredibly friendly, and I had a very short wait time. The waiting area was comfortable and I liked that it provided snacks, as well as an area to write so I could do work while waiting. I enjo More

by kate_13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 18, 2013 -

Guelph Hyundai responded

Thank you very much for such kind words. We look forward to seeing you again on your next service visit. Thank you for choosing Guelph Hyundai.

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