Grande Prairie Volkswagen - Service Centre

Grande Prairie Volkswagen responded

@nico.s.shull, Thank you for the fantastic review and for the 5-star ratings across the board. We are so pleased to hear that you enjoy visiting us, finding our service area clean and our staff friendly and knowledgeable. It's always our aim to provide fair pricing and professional service, and we're glad this has been your experience. Bryan, Daniel, and Mickaela will be thrilled to know their hard work is appreciated. We truly value your recommendation and look forward to your next service visit. Warm regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

@Dar, Thank you for the excellent review and the high ratings for our service! We're thrilled to hear that your service was completed ahead of schedule and that you found our team, especially Mickaela Ward, to be very friendly. It's our aim to provide transparent pricing and efficient service, so it's great to know we've succeeded. Your recommendation is much appreciated, and we're here to ensure that every visit you have with us is just as fantastic. Warm regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Helen Johnson, Thank you for your positive feedback regarding your service visit. We're glad to hear that our team, particularly Daniel Bartlett and Mickaela Ward, provided you with friendly, courteous, efficient, and personable service. Respecting your time and accommodating your schedule are top priorities for us, and it's rewarding to know we've met your expectations in these areas. Your satisfaction is important to us, and we look forward to continuing to provide you with great service in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Kayla Bartel, Thank you for your loyalty over the past three years and for sharing such a positive review! We're delighted to hear that you've consistently experienced amazing service at our dealership. It's wonderful to know that Daniel's friendliness has contributed to your positive experiences. We truly appreciate your recommendation and look forward to continuing to provide you with the highest level of service in the years to come. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

iesmith, Thank you for sharing your experience with us. We're glad to hear that despite the initial mixup, our team, particularly Daniel Bartlett, treated you well and resolved the issue quickly and courteously. Our staff is committed to ensuring a positive experience for all our customers, and we're pleased to know that Daniel's helpfulness stood out to you. We appreciate your understanding and look forward to serving you again in the future with the same level of efficiency and care. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

mkapler1960, Thank you for taking the time to leave such a comprehensive review! We're delighted to hear that our service, sales, and parts staff, including Sam, Paige, Kari, Bryan, Daniel, Kaitlyn, Miranda, and Mickaela, have all contributed to your positive experiences with us. We pride ourselves on going the extra mile for our customers, and it's great to know that our team's knowledge and attentiveness have been helpful to you. Your feedback is invaluable, and we look forward to continuing to provide you with top-notch service. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

GC, Thank you for your continued trust in GP Volkswagen. We're delighted to hear that your experiences with us, and particularly with Bryan Loewen and Daniel Bartlett, have always left you feeling treated fairly. We aim to provide a transparent and just service to all our customers. Your satisfaction is a testament to our team's dedication. We look forward to continuing to serve you in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Thank you for your recommendation and kind words, Glori. It's fantastic to hear that Daniel Bartlett has consistently provided you with excellent service. We pride ourselves on having team members who are committed to the care of both our customers and their vehicles. Your feedback is greatly valued and a wonderful affirmation for Daniel and our service team. We look forward to continuing to support you with any future vehicle needs. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Jeannirom, it's essential for us that our customers feel heard and satisfied with the service they receive. We're delighted our team, including Kari and Mickaela, could address and resolve the noise issue promptly. Your trust means a lot, and we're always here to provide top-notch service when you need it. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Jean-Luc, thank you for sharing your positive experience with us! We're delighted to hear that Kari, Bryan, Daniel, Miranda, and Mickaela took great care of you. Client satisfaction is our top priority, and we're thrilled to know we've met your expectations. If you have any other needs or questions in the future, don't hesitate to reach out. We're here to help! Best regards, Nathan Wheeler Grande Prairie Volkswagen