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Grande Prairie Volkswagen - Service Centre

Grande Prairie, AB

4.6
209 Reviews
Call Service Center (780) 532-7222

209 Reviews of Grande Prairie Volkswagen - Service Centre

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November 15, 2023

Service staff are great, they go the extra mile. Sales staff will make a point of asking how things are going with your vehicle. Parts people are very knowledgeable and are great if you have any que More

by mkapler1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Gerbrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Lavers, Daniel Bartlett, Miranda Amos-Rush
Report | Print
Nov 21, 2023 -

Grande Prairie Volkswagen responded

mkapler1960, Thank you for taking the time to leave such a comprehensive review! We're delighted to hear that our service, sales, and parts staff, including Sam, Paige, Kari, Bryan, Daniel, Kaitlyn, Miranda, and Mickaela, have all contributed to your positive experiences with us. We pride ourselves on going the extra mile for our customers, and it's great to know that our team's knowledge and attentiveness have been helpful to you. Your feedback is invaluable, and we look forward to continuing to provide you with top-notch service. Best regards, Nathan Wheeler Grande Prairie Volkswagen

November 13, 2023

Always very happy with any dealings that I have done with GP Volkswagon. One is always left feeling that you have been treated fairly. More

by GC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Bartlett
Report | Print
Nov 15, 2023 -

Grande Prairie Volkswagen responded

GC, Thank you for your continued trust in GP Volkswagen. We're delighted to hear that your experiences with us, and particularly with Bryan Loewen and Daniel Bartlett, have always left you feeling treated fairly. We aim to provide a transparent and just service to all our customers. Your satisfaction is a testament to our team's dedication. We look forward to continuing to serve you in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

November 02, 2023

I highly recommend Daniel Bartlett, Service Advisor for the Grande Prairie Volkswagen Dealership. He has consistently provided excellent service over the years for any issues I have had regarding my vehicl More

by gloripalmer
Recommend Dealer
Yes
Employees Worked With
Daniel Bartlett
Report | Print
Nov 08, 2023 -

Grande Prairie Volkswagen responded

Thank you for your recommendation and kind words, Glori. It's fantastic to hear that Daniel Bartlett has consistently provided you with excellent service. We pride ourselves on having team members who are committed to the care of both our customers and their vehicles. Your feedback is greatly valued and a wonderful affirmation for Daniel and our service team. We look forward to continuing to support you with any future vehicle needs. Best regards, Nathan Wheeler Grande Prairie Volkswagen

October 31, 2023

There was a noise issue and they sent the foreman for a drive with me and the issue was solved at no cost. It was not a mechanical issue but great service. More

by jeannirom
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Lavers
Report | Print
Nov 02, 2023 -

Grande Prairie Volkswagen responded

Jeannirom, it's essential for us that our customers feel heard and satisfied with the service they receive. We're delighted our team, including Kari and Mickaela, could address and resolve the noise issue promptly. Your trust means a lot, and we're always here to provide top-notch service when you need it. Best regards, Nathan Wheeler Grande Prairie Volkswagen

October 29, 2023

I am super happy how you take care the clients thank you so much for that. More

by Jean-Luc
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Lavers, Daniel Bartlett, Miranda Amos-Rush
Report | Print
Oct 31, 2023 -

Grande Prairie Volkswagen responded

Jean-Luc, thank you for sharing your positive experience with us! We're delighted to hear that Kari, Bryan, Daniel, Miranda, and Mickaela took great care of you. Client satisfaction is our top priority, and we're thrilled to know we've met your expectations. If you have any other needs or questions in the future, don't hesitate to reach out. We're here to help! Best regards, Nathan Wheeler Grande Prairie Volkswagen

October 25, 2023

Good communication from the service department and very quick turnaround on the service itself. I will come again for sure!! More

by Kirk Fowler
Recommend Dealer
Yes
Employees Worked With
Miranda Amos-Rush
Report | Print
Oct 27, 2023 -

Grande Prairie Volkswagen responded

Thank you, Kirk, for sharing your positive experience. We're thrilled to hear about the efficient communication and quick service you received, especially from Miranda Amos-Rush. We truly appreciate your trust in our service department and look forward to assisting you again in the future. Warm regards, Nathan Wheeler Grande Prairie Volkswagen

October 11, 2023

Positive attitude and helpful place. Service department very enjoyable to hang with plus drive through service is a bonus. More

by jhyson93
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Grande Prairie Volkswagen responded

Thank you, jhyson93! We're thrilled to hear that you had a positive experience with our service department. Mickaela and the entire team strive to provide a welcoming and efficient environment for our customers. The drive-through service is just one of the many ways we aim to make vehicle servicing as convenient as possible. We appreciate your feedback and look forward to seeing you again. Safe travels! 🚗🔧🙂

October 11, 2023

Excellent and friendly service! Grande Prairie Volkswagen always goes above and beyond for their customers! More

by ECameron
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Grande Prairie Volkswagen responded

Thank you, ECameron! We're delighted to hear about your positive experience with us. Our team, especially Mickaela, is committed to delivering exceptional and friendly service. It's always our goal to go that extra mile to ensure our customers leave satisfied. Your kind words and recommendation mean a lot to us. We look forward to serving you again in the future! Safe travels! 🚗🌟😊

October 05, 2023

Very good customer service. Nice and clean lounge area. And easy to deal with them More

by Cpvalencia25
Recommend Dealer
Yes
Employees Worked With
Daniel Bartlett
Report | Print
Oct 11, 2023 -

Grande Prairie Volkswagen responded

Thank you, Cpvalencia25, for taking the time to share your feedback! We're thrilled to hear that you had a positive experience with our team, especially with Daniel Bartlett. Ensuring that our customers have a pleasant experience is our top priority, and we're delighted to know that you appreciated our customer service and facilities. We look forward to serving you again in the future! Safe travels! 🚗🌟🙌

September 30, 2023

The service advisor helped me with the repair of my car in every way possible. Great communication. More

by Canuck_in_uk
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtesy car drivers
Report | Print
Oct 11, 2023 -

Grande Prairie Volkswagen responded

Thank you for sharing your experience with us, Canuck_in_uk. We're delighted to hear that Mickaela Ward and Bryan Lowen provided you with exceptional service. We aim for excellence and your feedback reaffirms the hard work we put in every day. We appreciate your trust in Grande Prairie Volkswagen and look forward to serving you again in the future. Safe travels!

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