Grande Prairie Volkswagen - Service Centre

Grande Prairie Volkswagen responded

Dear hachiojijissen, We're thrilled to hear that you had such a positive experience at Grande Prairie Volkswagen! Our goal is to provide an easy and seamless service appointment process for our valued customers like you. We're particularly pleased that you singled out Mickaela Ward for her friendliness and expertise. Your feedback serves as a great motivator for our team. Thank you for taking the time to share your experience, and we look forward to assisting you with any future automotive needs you may have. Best Regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear Lori Whitlock, Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with us, especially with Daniel in our service department. His commitment to excellent customer service is a crucial part of what we strive for, and we're delighted to know he met your expectations. If you have any more questions or need further assistance in the future, we're here for you. Enjoy your time on the road, and we look forward to serving you again soon! Best regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear ttjlaverick, Thank you for taking the time to share your experience with our service department at Grande Prairie Volkswagen. It's wonderful to hear that you've found our team, especially Daniel, to be helpful and accommodating. Going above and beyond for our customers is at the core of our service philosophy, and it's rewarding to know that this commitment is resonating with you. Daniel's dedication to ensuring your satisfaction reflects the values we strive to uphold at our dealership. A special thank you also to Shuttle Driver Bryan Loewen, who contributed to your positive experience. Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We appreciate your business and look forward to continuing to serve you. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Karencseverthing, Thank you for sharing your delightful experience with our service team at Grande Prairie Volkswagen. It's truly heartening to know that you found our service fast and our staff friendly and accommodating. Franklin's personal touch and the effort he puts into making your visit pleasant are just a reflection of the dedication we have to our customers. We believe in building relationships, and it seems Franklin and Mickaela have done just that with you. Your comments have been shared with them, and they appreciate your kind words. Should you need anything in the future or have any questions, please don't hesitate to contact us. We look forward to seeing you again soon! Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Roger Anctil, Thank you for your kind words and for trusting the service department at Grande Prairie Volkswagen. We're delighted to hear that our team, including Sam Gerbrandt, Madison Stoddart, Michael Adewunmi, Teri Lorenzen, Mickaela Ward, and Corey Lavoie, provided you with excellent service. Your satisfaction is our highest priority, and your endorsement means a great deal to us. We're pleased to know that you plan on returning, and we look forward to the opportunity to assist you again. If you have any further needs or questions, please don't hesitate to reach out to us. Thank you for choosing Grande Prairie Volkswagen and for recommending us to others. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear rb.hamilton, Thank you for sharing your positive experience with us at Grande Prairie Volkswagen. Your words encapsulate the values we hold dear: courteousness, professionalism, and kindness. We're thrilled to hear that Daniel Bartlett in our service department made you feel heard and respected throughout your experience with us. It's our goal to make every customer feel valued, and it's heartening to know that we achieved that with you. Your recommendation to family and friends is a significant testament to the service you received, and we truly appreciate your support. Should you need any further assistance or have any more questions in the future, we are here for you. Thank you once again for choosing GP VW, and we look forward to serving you and your loved ones in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Chrispower5, Thank you for taking the time to leave us this wonderful feedback. We are delighted to hear that your experience with Daniel and our team at Grande Prairie Volkswagen was so positive. Your comments about our friendliness and the quality of the work we delivered are deeply appreciated. It's fantastic to know that not only would you recommend us to those you know but that you'd also consider buying from us again in the future. Should you have any questions, need further assistance, or if there's anything else we can do to enhance your experience with us, please don't hesitate to reach out. We value your business and look forward to the opportunity to serve you again. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Thank you for the great shout out to Brad and awesome review.