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Grande Prairie Volkswagen - Service Centre

Grande Prairie, AB

4.6
153 Reviews

153 Reviews of Grande Prairie Volkswagen - Service Centre

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October 11, 2023

Positive attitude and helpful place. Service department very enjoyable to hang with plus drive through service is a bonus. More

by jhyson93
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Grande Prairie Volkswagen responded

Thank you, jhyson93! We're thrilled to hear that you had a positive experience with our service department. Mickaela and the entire team strive to provide a welcoming and efficient environment for our customers. The drive-through service is just one of the many ways we aim to make vehicle servicing as convenient as possible. We appreciate your feedback and look forward to seeing you again. Safe travels! 🚗🔧🙂

October 11, 2023

Excellent and friendly service! Grande Prairie Volkswagen always goes above and beyond for their customers! More

by ECameron
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Grande Prairie Volkswagen responded

Thank you, ECameron! We're delighted to hear about your positive experience with us. Our team, especially Mickaela, is committed to delivering exceptional and friendly service. It's always our goal to go that extra mile to ensure our customers leave satisfied. Your kind words and recommendation mean a lot to us. We look forward to serving you again in the future! Safe travels! 🚗🌟😊

October 05, 2023

Very good customer service. Nice and clean lounge area. And easy to deal with them More

by Cpvalencia25
Recommend Dealer
Yes
Employees Worked With
Daniel Bartlett
Oct 11, 2023 -

Grande Prairie Volkswagen responded

Thank you, Cpvalencia25, for taking the time to share your feedback! We're thrilled to hear that you had a positive experience with our team, especially with Daniel Bartlett. Ensuring that our customers have a pleasant experience is our top priority, and we're delighted to know that you appreciated our customer service and facilities. We look forward to serving you again in the future! Safe travels! 🚗🌟🙌

September 30, 2023

The service advisor helped me with the repair of my car in every way possible. Great communication. More

by Canuck_in_uk
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtesy car drivers
Oct 11, 2023 -

Grande Prairie Volkswagen responded

Thank you for sharing your experience with us, Canuck_in_uk. We're delighted to hear that Mickaela Ward and Bryan Lowen provided you with exceptional service. We aim for excellence and your feedback reaffirms the hard work we put in every day. We appreciate your trust in Grande Prairie Volkswagen and look forward to serving you again in the future. Safe travels!

September 28, 2023

Really tight run ship over here. I'd consider buying a Subaru if the service wasn't so dang good here! More

by Jacob
Recommend Dealer
Yes
Employees Worked With
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Grande Prairie Volkswagen responded

Hi Jacob, Wow, thank you for the amazing compliment! We're thrilled to hear that the quality of our service has made such a lasting impression on you. Brad Larson and the rest of the team work hard to ensure that our operations run as smoothly as possible for our customers. It's always rewarding to hear that our efforts are paying off and that you're so satisfied with the service you've received that you can't even consider going elsewhere. Thank you for choosing GP Volkswagen; your continued support means the world to us! Best wishes, The GP Volkswagen Team

September 25, 2023

Fast, friendly, reliable and quick service, Appointment suitable to my schedule. Fast diagnostic.and reasonable price. More

by Anwar
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Bartlett
Sep 29, 2023 -

Grande Prairie Volkswagen responded

Hello Anwar, Thank you so much for taking the time to leave us this excellent review! We're thrilled to hear that you had a positive experience with our service department and especially with Daniel and Kaitlyn. Efficiency, convenience, and affordability are some of our top priorities, and we're delighted to know we've met those standards for you. We always aim to accommodate our customers' schedules and provide fast, reliable service at a reasonable price. Your feedback is much appreciated, and we look forward to serving you again in the future. Best regards, The GP Volkswagen Team

September 15, 2023

Amazing customer service with Daniel can’t ask for better will definitely be back for service More

by Styliste29
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Bartlett
Sep 22, 2023 -

Grande Prairie Volkswagen responded

Dear Styliste29, Thank you so much for taking the time to share your positive experience with us. We are overjoyed to hear that you had an amazing time working with Daniel. It is his dedication and passion for what he does that makes all the difference! We take pride in our customer service and are so glad that Daniel was able to exemplify that during your visit. We look forward to having you back for your next service, and you can rest assured that we will strive to provide you with a similarly wonderful experience each time. Remember, your satisfaction is our priority, and we're here to assist you with any of your future needs. Thank you once again for your kind words and for being a valued member of our GP Volkswagen family. Warm regards, The Team at GP Volkswagen

September 08, 2023

I won’t take my car anywhere else, unless it’s unavoidable. Daniel is the service department makes sure I get nothing but the best service every time. More

by Susan
Recommend Dealer
Yes
Employees Worked With
Daniel Bartlett
Sep 11, 2023 -

Grande Prairie Volkswagen responded

Dear Susan, Thank you so much for your unwavering loyalty and the stellar review! We are absolutely thrilled to know that you've had consistently great experiences with us. Daniel is indeed a valuable member of our team, consistently going above and beyond to ensure our clients receive top-notch service. Your kind words serve as a wonderful testament to the dedication and hard work he puts in daily. We'll be sure to pass your praises onto him. Thank you for choosing Grande Prairie Volkswagen, where we always prioritize providing our customers with the best service possible. We greatly value your trust and business and look forward to welcoming you back for many more exceptional experiences. Best regards, The Grande Prairie Volkswagen Team

September 08, 2023

Very fast service and friendly staff. Went above and beyond by accomodating my request. Mikaela was awesome for helping me out. More

by Sarah
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Bartlett
Sep 11, 2023 -

Grande Prairie Volkswagen responded

Dear Sarah, Thank you very much for taking the time to share your positive experience with us! We are absolutely delighted to hear about the excellent service you received during your visit. At Grande Prairie Volkswagen, we always strive to go that extra mile to accommodate our customers’ requests, and it warms our hearts to know we hit the mark with you. A big shout-out to Mickaela for making your experience a memorable one! We are incredibly proud to have her on our team. We'll also be sure to pass along your kind words to both her and Daniel. Thank you once again for your recommendation. We look forward to the pleasure of serving you again in the future! Warm regards, The Grande Prairie Volkswagen Team

September 07, 2023

Great friendly service staff always willing to go the extra mile to make sure the customer is satisfied. More

by iamhavekick
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Bartlett
Sep 11, 2023 -

Grande Prairie Volkswagen responded

Dear iamhavekick, Thank you so much for your kind words! It truly warms our hearts to know that you had a positive experience with us. Daniel, Mickaela, and the entire team here at Grande Prairie Volkswagen are always eager to provide exceptional service, going the extra mile to ensure all our customers leave with a smile on their face. Your satisfaction is our highest priority and we are thrilled to hear that it reflected during your visit. We look forward to welcoming you back soon. Remember, we are always here to assist you with any of your automotive needs. Best Regards, Grande Prairie Volkswagen Team

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