Grande Prairie Volkswagen

Excellant Was an a great experience answered all our question, gave us time alone to discuss and were able to drive our Jetta home the same day. We always want Was an a great experience answered all our question, gave us time alone to discuss and were able to drive our Jetta home the same day. We always want a Jetta and the sales team helped in making it possible,Thanks guys. More

Good service, Good price Thanks Robin for the great service. Also thank you to Darcy and Chris for making it possible for an out of towner to drive home in a new Jetta. Thanks Robin for the great service. Also thank you to Darcy and Chris for making it possible for an out of towner to drive home in a new Jetta. More

Great dealership I love my VW and the dealer here in GP is top notch. I stopped in because my power source (cigarette lighter) wasn't working but to my surprise there I love my VW and the dealer here in GP is top notch. I stopped in because my power source (cigarette lighter) wasn't working but to my surprise there is no description of the fuses. Are you kidding me! All was not lost as the parts guy came out to my car, found the broken fuse and replaced it no charge. I love my VW dealership! More

Above and Beyond My mom and I have always believed the ability to drive standard to be an invaluable skill. However, I learned to drive on an automatic. It came time f My mom and I have always believed the ability to drive standard to be an invaluable skill. However, I learned to drive on an automatic. It came time for my first car, and after brief research we decided a Jetta would be the way to go. We then chose standard, for it is slightly less expensive, and the fuel economy is better. We live in Yellowknife, Northwest Territories, and do not have a Volkswagen dealership. The nearest one was Grande Prairie. Over the course of a month, through minimal emails and phone calls, we worked together and the process of picking the colour to purchasing was smooth. Upon arriving in town to pick up the vehicle, while mom signed the papers, Robin walked me through the safety features and navigation of my car. He then offered to teach me standard with his day off. We spent 3-4 hours together on a rainy Sunday driving around Grande Prairie-- one hour of which was repeatedly going up and down the same hill. He is a phenomenal teacher, at the end of my first day I feel more comfortable driving than I thought I would. I would absolutely recommend this dealership. From the purchasing the car to driving it off of the lot (and beyond), my mom and I were taken care of. More

what a great team Rick simms and chris falls helped me out so much. Got me out of a bad deal and into a new ram . only took a couple days to get me on the right track. Rick simms and chris falls helped me out so much. Got me out of a bad deal and into a new ram . only took a couple days to get me on the right track. Love my new truck . thank you guys . will recomend you to everyone i know. :) More

Excellent Experience I was attracted to the visit by the sales offer on VW Jetta. It all worked like magic and I came home with a new beautiful "White Horses". The teamw I was attracted to the visit by the sales offer on VW Jetta. It all worked like magic and I came home with a new beautiful "White Horses". The teamwork of the staff was clear and professional. I am recommending this dealership for certain. Every person is competent professional and the customer satisfaction is in focus. Well Done! More

more then expected...just perfect i went to volks just to start my shopping around for a new car....wooooooow.....in under 15 min Rick Simms not only answered my question very well, bu i went to volks just to start my shopping around for a new car....wooooooow.....in under 15 min Rick Simms not only answered my question very well, but also gave me all details i needed to know to make my purchase...no fluff, no dazzle,no running around. i asked simple questions and he gave me simple response....loved it !!!!!!! just fact about the car a was looking at...that was sold me right away. looked at other dealership...no one came close to the service i had from rick. More

Nothing but the best Service Always!!!!!! Rick sold me my tiguan, and I had the best experience! Very professional and prompt service. This is my second Tiguan from GP VW! For this sale, I al Rick sold me my tiguan, and I had the best experience! Very professional and prompt service. This is my second Tiguan from GP VW! For this sale, I also dealt with Darcy and Chris and they were very thourough with everything and went over and above. I have always dealt with Shea mainly, but also Sam and Emmerson from the parts and service and I will never bring my vehicle anywhere else. As a business professional that has been in the sales and service industry for 15 years, I expect a certain level of service and Grande Prairie Volkswagen has yet to dissapoint! Keep up the fantastic work guys!!!! More

Great service I had a tire shop fit aftermarket wheels fitted to my 2016 Tiguan, the wheels were incorrectly balanced causing a vibration, the tires shop could not I had a tire shop fit aftermarket wheels fitted to my 2016 Tiguan, the wheels were incorrectly balanced causing a vibration, the tires shop could not get my Tiguan back in due to the holliday weekend, I phoned Grande prairie volkswagen and they got me right in and correctly balanced my wheels. Great service. More

Friendly staff that put the customer first Great experience, the staff at Grande Prairie volkswagen went the extra mile to ensure customer satisfaction, Rick Simms came in on his day off to ens Great experience, the staff at Grande Prairie volkswagen went the extra mile to ensure customer satisfaction, Rick Simms came in on his day off to ensure I could take delivery of my 2016 Tiguan More