Grande Prairie Volkswagen
Grande Prairie, AB
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Excellent cistomer service Jasmyn has been a lot of help and extremely friendly. She guided us and help us every way that she could. The wait may have been long but it was all w Jasmyn has been a lot of help and extremely friendly. She guided us and help us every way that she could. The wait may have been long but it was all worth it. More
Disappointing Service Department VW car was taken in for a computer scan to trouble shoot heater. They did a “safety inspection” without being asked and reported $3200 worth of work t VW car was taken in for a computer scan to trouble shoot heater. They did a “safety inspection” without being asked and reported $3200 worth of work that “must be done immediately because it is not safe”. This included brakes metal on metal and 1mm pad left and LCA bushings loose, swaybar links loose. The reality of the car is the sway bar links were replaced 2 months prior, the car had a 4 wheel alignment at a different shop 2 weeks prior (no problems or adjustments done) and the thinnest pad on the car is at 5mm (I measured). They wrote on the invoice “customer understands car is not safe to drive” right be for they asked me to sign the invoice, just to rub in their “safety inspection” to attempt to get me to approve the work. To top it off the key remote didn’t work when they gave me the keys back, and the couldn’t figure out why. I’m looking forward to the day I no longer on a VW. Be aware of their less than honest tactics in the service dept. More
New Tiguan Jasmyn was very helpful and has answered any questions we've had about the Tiguan quickly since we've gotten home. Everyone at the dealership was fri Jasmyn was very helpful and has answered any questions we've had about the Tiguan quickly since we've gotten home. Everyone at the dealership was friendly and helpful. So far we love our new Tiguan! Thanks, Jasmyn! More
Awesome service! Shawn was a better salesman than we could have ever hoped for. Beyond knowledgeable about the vehicles, answered every question I had, no matter how d Shawn was a better salesman than we could have ever hoped for. Beyond knowledgeable about the vehicles, answered every question I had, no matter how dumb some seemed, and just made the whole experience positive and exciting. I would highly recommend him for anyone looking for a vehicle. More
Perfect vehicle I am so please with the wonderful service I had. Jonathan help me with all the information I needed to choose the right vehicle. Thank you again I am so please with the wonderful service I had. Jonathan help me with all the information I needed to choose the right vehicle. Thank you again More
Outstanding service! Jasmyn was so helpful! As a first-time car-owner, she helped me pick out the perfect car for all my car needs. So easy to talk to and she helped me ge Jasmyn was so helpful! As a first-time car-owner, she helped me pick out the perfect car for all my car needs. So easy to talk to and she helped me get exactly what I wanted. It's like I've known her my whole life! Thank you Jasmyn! More
Excellent Experience Clean establishment. Wonderful staff with endless knowledge. Shawn helped me out from test drive to getting prices for me. He was also able to work a Clean establishment. Wonderful staff with endless knowledge. Shawn helped me out from test drive to getting prices for me. He was also able to work around my schedule. More
Great experience I recently got a new car at Volkswagen I'm a first time buyer the guys at Volkswagen couldn't have been more helpful and showing me the process of buy I recently got a new car at Volkswagen I'm a first time buyer the guys at Volkswagen couldn't have been more helpful and showing me the process of buying a first car explained everything very well and a special thanks to the sales guy Jonathan he helped me find a car that was right for me and didn't push me into one I didn't like More
Buying my first vehicle Going into the dealership I wasn’t sure that I even wanted a new vehicle, I needed a new one, to be able to drive in the winter safely, get me from po Going into the dealership I wasn’t sure that I even wanted a new vehicle, I needed a new one, to be able to drive in the winter safely, get me from point ‘a’ to ‘b’ without having to constantly worry about if I would start sliding all over the road. Then Jasmyn helped me. Not only find a vehicle that could get me to where I am going safely but comfortably and affordable for what I was looking into! I’m so happy, and relieved to own a vehicle that I can be proud of. Thank you. More
Customer Service that never stops Went to this car dealer and looking for a guy named kyle, never thought his the one im talking to. At first im kinda hesitant, but after a while of t Went to this car dealer and looking for a guy named kyle, never thought his the one im talking to. At first im kinda hesitant, but after a while of talking about what im looking for he finaly show me both cars and compared it. he has gone above and beyond for me every time have concern and question about my VW atlas. I will definitely recommend this dealership and especially this guy named kyle. and his your guy! More