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Grande Prairie Volkswagen
Grande Prairie, AB
1,196 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 1,196 reviews
July 26, 2021
Great environment, no pressure and very helpful as a first time buyer! I had lots of questions and they all got answered. I didn’t feel like I was pressured into buying anything more than I wanted to an first time buyer! I had lots of questions and they all got answered. I didn’t feel like I was pressured into buying anything more than I wanted to and the whole team worked together to get me a great deal! More
by Paigeleff
July 21, 2021
I am very disappointed with the service. I bought a used car at the dealership and brought it in for maintenance. At the same time I asked if they could deal with some little spots of rust that showed up af car at the dealership and brought it in for maintenance. At the same time I asked if they could deal with some little spots of rust that showed up after winter. No problem the technician told me, took photos and promised to call me a week later. That was in mid April. I finally called again mid June. He hadn’t done anything and promised to get right on it and call back the next day. End of June I called the service manager. He told me he would talk to the guy the very next day and call me back the afternoon of that day. It’s now mid July and I haven’t heard a word. Sorry guys but this looks a lot like a pattern to me. More
by Bearlyhills
Employees Worked With
Daniel Bartlett
July 19, 2021
I Love Volkswagen, great outgoing friendly people. Always there to help , and help find the perfect vehicle that fits the family's needs. Will be a life long customer. ;) Always there to help , and help find the perfect vehicle that fits the family's needs. Will be a life long customer. ;) More
by Mindy
Employees Worked With
Raymond Proulx
July 17, 2021
Sales guy Matthew was really awesome throughout my purchase. Inventory of this dealership really impressed me. All in all great experience. I couldn have given 10star if possible 😂. Best sales guy r purchase. Inventory of this dealership really impressed me. All in all great experience. I couldn have given 10star if possible 😂. Best sales guy reward goes to Matthew from me lol. More
by Harman
Employees Worked With
Matthew Boyd
July 09, 2021
Paige is awesome. I wouldn't have dealt with anyone else. She took the pain out of the process. If you deal with anyone else, you are making a big mistake. When I need another car, I'll talk to Paige else. She took the pain out of the process. If you deal with anyone else, you are making a big mistake. When I need another car, I'll talk to Paige first, regardless of which dealer she works for. More
by Herb.1961
Employees Worked With
July 04, 2021
Paige is a knowledgeable sales lady and friendly. VW is lucky to have her as a sales rep. Wonderful listener and helpful, thanks Paige. Sharon lucky to have her as a sales rep. Wonderful listener and helpful, thanks Paige. Sharon More
by Sharon Hamilton
July 04, 2021
Everyone in the dealership is friendly and helpful. I was approved within an hour and after a few short hours was driving away in my dream vehicle. approved within an hour and after a few short hours was driving away in my dream vehicle. More
by Jazmin
July 03, 2021
When we first entered the show room, Raymond our sales person approached us right away. He was very helpful in answering all our questions. He is very knowledgeable. person approached us right away. He was very helpful in answering all our questions. He is very knowledgeable. More
by Oscar Menjivar
Employees Worked With
Raymond Proulx
July 03, 2021
Walked through the dealership looking to buy my first car. Matthew popped out and said hi then continued to show me what they had. This dude is the man. 5/5 for sure. car. Matthew popped out and said hi then continued to show me what they had. This dude is the man. 5/5 for sure. More
by Gage Gibson
June 29, 2021
Teri was fantastic to deal with. She is very knowledgeable and answered all my questions. Very easy to talk to. I'm glad she helped me find my new wheels!! Everyone I talked to was very friendly knowledgeable and answered all my questions. Very easy to talk to. I'm glad she helped me find my new wheels!! Everyone I talked to was very friendly. Thanks again! More
by Deanna
