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Grande Prairie Volkswagen

Grande Prairie, AB

4.8
1,049 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,049 reviews

May 22, 2020

Shawn has made our experience buying our first Volkswagen an amazing experience. Was very personable and made it an easy process. He is very knowledgeable with his cars and explains everything in detail. Tha More

by Anthony P
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020

Nathan was an alright salesman, very friendly and listened to what I needed. But he relied on his manager too much. The deal was a bit of a weird one and every day I wonder if I got taken for a fool More

by derek.peterson.7186
Recommend Dealer
No
Employees Worked With
Philippe Beaupre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Grande Prairie Volkswagen responded

Grande Prairie Volkswagen participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I am sorry to hear that you are feeling unsure of how your dealings were handled with the management team. Our Managers are there to support the sales associates and work with along side with them. This helps develop and train the newer sales associates. We are very pleased to hear that you were pleased with your interactions with Nathan. Should you wish to further discuss your concern, please reach out to the general manager, Mr. Burrell. He would welcome the opportunity to discuss your experience at our dealership, personally with you. 780.532.7222. I understand that Mr. Burrell has since personally reached to you as well. Thank you for bringing your concern to our attention as it is Grande Prairie Volkswagen's intention to provide the best customer experience possible 100% of the time.

May 13, 2020

Thank you to Nate and Drew for their knowledge and patience. They found the perfect vehicle for our needs. We were treated with respect and courtesy throughout our time at Grande Prairie Volkswagen. I More

by Gordon Hardy
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Pearson, Daniel Bartlett
May 11, 2020

Just bought a Used Honda from Shawn and Drew. Shawn was knowledgeable and helpful. We found them very pleasant to deal with and the price was right More

by Lesliebell
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2020

Shawn is very knowledgeable, friendly and patient. He helped me compare and find the best deal. It was fun doing business at Volkswagen Grande prairie as they were very accommodating and quick at paper w More

by Noor
Recommend Dealer
Yes
Employees Worked With
Darcy Burrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020

Everyone was very accommodating and helpful. It didn’t feel like a pushy sales experience and I didn’t feel like I had to buy right this second. Nathan has a great understanding of what I was looking for More

by Chute.tj
Recommend Dealer
Yes
Employees Worked With
Philippe Beaupre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Pearson
May 05, 2020

She is really helpful and main thing she always attend customer with smile on her face and ofcourse always available for any assistance regarding vehicle. More

by Sharmajag
Recommend Dealer
Yes
Employees Worked With
Philippe Beaupre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020

Shawn showed his passion and knowledge of Volkswagen right from the moment we met. He made the experience easy and enjoyable from the first test drive to the signing of papers. We will recommend him to More

by Charity.chaulk
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2020

Amazing people to deal with. All my questions answered and Paige was wonderful. Recommend GP Volkswagen! Was a wonderful and positive experience! The service was great. More

by gblazinchuk
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2020

Shawn has been wonderful to deal with in every aspect. Very accommodating to a busy work timeline and a phone that doesn't stop ringing. Knowledgeable and we'll informed. I will return for next purchase a More

by Cguth1123
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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