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Grande Prairie Volkswagen

Grande Prairie, AB

4.8
1,049 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,049 reviews

November 19, 2020

Paige was amazing to make a deal with! She put in the hard work and got us exactly the vehicle we wanted for a great price. Very informative when explaining the highly advanced technology the Atlas has t More

by Chantal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2020

Dyllon and those we dealt with at gp Volkswagen were all super friendly and helpful! We weren’t fully sure what we wanted when we got there but we left with an atlas that will be perfect for our family! Gav More

by skyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dyllon Mcewan
November 10, 2020

I am a first time VW buyer and was a little hesitant to make the switch. Shawn was extremely knowledgeable and helpful throughout the buying process and helped to ease my hesitancy. More

by Kali
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2020

Dyllon was an exceptional salesperson geting me the best price on my trade in and amazing price on my new atlas. He worked extremely hard to find the perfect vehicle for me. Would definitely recommend frien More

by levi_walsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dyllon Mcewan
November 05, 2020

They were great friendly and awesome on getting me into a new used vehicle I would definitely refer a friend or family member if they asked me where a good place to go finance through. More

by Georgelabou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2020

A pleasure to deal with you from start to finish. No surprises whatsoever- I would not hesitate to recommend Dyllon at GP Volkswagen, thanks again. More

by Matt E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dyllon Mcewan
November 02, 2020

Shawn was a very enthusiastic sales person with good knowledge of Volkswagen products. He made the purchasing experience stress free. Shawn followed up with me multiple times after purchasing the vehicl More

by Andi123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

Extremely happy and in love with my new Tiguan I got through Paige!! Highly recommend her to anyone looking for a new vehicle! Super professional and very friendly! Thank you again Paige for the amazing More

by Nevada Hutchison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2020

I've been taking my 2012 VW Golf to GP for service for the past few years. I called to ask if I needed to replace my timing belt due to a recent event where I had a hard time starting my car. I asked i More

by slbayley
Customer Service
Recommend Dealer
No
Employees Worked With
Kaitlyn Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Thyssen
Oct 29, 2020 -

Grande Prairie Volkswagen responded

Grande Prairie Volkswagen participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I am sorry to hear that we let you down. The service manager Mr. Larson will reach out to your personally to discuss how we can turn your experience around. Thank you for brining your concern to our attention as it is Grande Prairie Volkswagens intention to provide the best customer experience possible 100% of the time.

October 02, 2020

Would not recommend Michael for financing. Was not helpful in deciding where to finance or provide a ballpark idea of possible interest rates, could not explain the extended warranty options, unexplai More

by jk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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