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Grande Prairie Volkswagen

Grande Prairie, AB

4.8
1,050 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,050 reviews

May 22, 2021

Matt made finding the perfect suv so easy and stress free! He was super kind and passionate about helping me figure out If this was the right vehicle for me! He also had some pretty stellar snack option More

by Sammyfoster17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Boyd
May 21, 2021

Paige knew exactly the type of vehicle we would love to own and ensured we were aware of its availability. We are now proud owners of a 2019 VW beetle through a smooth, professional, and enjoyable experie More

by v.stober
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021

Paige was super friendly, knowledgeable, accommodating and professional. She made the whole experience at this dealership easy and stress-free. Give her a call for all your new and used car needs and she More

by Grey Tiguan RLine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Bartlett
May 21, 2021

I always knew Raymond was going to get me the truck I wanted. I walked into VW and wanted Raymond to look at some things and walked out a day later with my truck. I am over the Moon happy with Raymond a More

by Clint
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Proulx
May 21, 2021

Nothing feels better than supporting family.I wasn't Nothing feels better than supporting family. I wasn't planning on getting rid of my pathfinder 😭 but the last year has been a season of change, and More

by Marley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Boyd
May 21, 2021

Wasn't expecting to go in and get a car, but Matthew made the process super simple and easy. Wasn't looking for brand new and Matthew got me into a 2019 Jetta with just over 26k KMs. Great service and not pu More

by Bruce Supernault
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Boyd
May 20, 2021

Casey is amazing at what he does, I was overly surprised at the detail he did for my vehicle. I’ve gotten details done plenty of places before but he is by far the best, not a spot missed, and not to hard t More

by CyrenaDE96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Kataquapit
May 19, 2021

I originally found this vehicle via Autotrader.ca, I was shopping for a used Audi S5 and found this at GPVW. I spoke with the sales Manager Drew originally about the details of the car and worked out a dea More

by BWall
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darcy Burrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Turcotte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Grande Prairie Volkswagen responded

Grande Prairie Volkswagen participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I am sorry to hear that you are left feeling unhappy with your experience at Grande Prairie Volkswagen. It is my understanding that the General Manager did work with you and bought back the vehicle and reimbursed your flight cost in good faith. Please note that this vehicle is not online and all vehicle issues are disclosed on the mechanical fitness assessment (MFA), even though some of the items are not MFA related in nature. Being that this deal was unwound, and the vehicle and out-of-pocket expenses were reimbursed to you we feel that this was a fair resolution that was unprompted from AMVIC, who we have not heard from. It is Grande Prairie Volkswagens intention to provide the best customer experience possible 100% of the time.

May 19, 2021

Super awesome too deal with from start too finish. Super friendly and helpful throughout the whole process. Highly recommend chatting with him if you're in the market for a Volkswagen More

by Kriscarr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dyllon Mcewan
May 07, 2021

Adam was very friendly and helpful when we purchased our car. He maintained an open line of communication throughout the entire experience. Madison in finance was very patient and answered all our questio More

by Jbowers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Hope
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