Grande Prairie Volkswagen

Rachel was amazing. Didn’t pressure me to buy anything and answered all our questions. If she didn’t know the answer she made sure to find out! Highly recommend!! Didn’t pressure me to buy anything and answered all our questions. If she didn’t know the answer she made sure to find out! Highly recommend!! More

Thanks for the expert knowledge on my new Volkswagen. I have never owned a Volkswagen before and Teri was very professional and so helpful. The last time I shopped for a vehicle the experience left me f I have never owned a Volkswagen before and Teri was very professional and so helpful. The last time I shopped for a vehicle the experience left me frustrated. This was a much better experience More

As soon as I contacted VW, I felt comfortable. When I actually went to the dealership, I found the employees, and especially Rachel, welcoming, knowledgeable, and extremely helpful. I never got th When I actually went to the dealership, I found the employees, and especially Rachel, welcoming, knowledgeable, and extremely helpful. I never got the feeling that they were just trying to make a sale; they genuinely wanted to help me find the right vehicle. Thank you! More

Best best best best anddddd greaaaatesstt salesman I've ever met. Had a smooth transaction with Franklin. Would highly recommend Franklin to my family and friends. Never met this guy before, I felt like a ever met. Had a smooth transaction with Franklin. Would highly recommend Franklin to my family and friends. Never met this guy before, I felt like a family to him.yeeee mann More

Paige was very professional in her knowledge of sales. She is personable and that, combined with her experience in sales, cemented the sale for us. She answered every question that we had and sought more She is personable and that, combined with her experience in sales, cemented the sale for us. She answered every question that we had and sought more information if she needed to. It was a long day but made enjoyable by Paige. I would seek her out in the future should we decide to buy another Volkswagen. She got a 10 out of 5 for us. More

Great experience and customer service. I highly recommend Franklin to anyone looking for a vehicle. I highly recommend Franklin to anyone looking for a vehicle. More

Teri was wonderful! While I was on the fence of buying a new car, she wasn’t pushing me into doing it and was very professional about it. She made sure that I was comfor While I was on the fence of buying a new car, she wasn’t pushing me into doing it and was very professional about it. She made sure that I was comfortable with my choice and made my time dealing with her and the team a breeze! More

Deniz met my husband and I in the parking lot when we were poking around looking for a used vehicle. Honestly we didn't really know what we were looking for but Deniz drove by and then came back to assi were poking around looking for a used vehicle. Honestly we didn't really know what we were looking for but Deniz drove by and then came back to assist us. We test drove so many vehicles and in the end purchased a 2022 Tiquan highline trim. Deniz was knowledgeable, patient, never in a rush, never pushy and he listened to the things we were saying. He worked with our work time constraints and we feel we made a much better decision for ourselves. He was not only knowledgeable about the vehicle but also the technology like Car-Net that works with this vehicle. We will share the positive experience we had, purchasing our first ever new vehicle after all these years, with others! I would also like to mention all of the staff at Grande Prairie Volkswagen who assisted us and made us feel welcome. Paige, Rachel, Michael (Finance Mgr) and the other manager guy with the good hair...were also genuinely helpful, welcoming, fun and kind to us. This is the second time we have purchased a vehicle from GP Volkswagen and both times were very positive. Thanks very much for all your work, knowledge and kindness it makes the stress of purchasing such a large ticket item a whole lot nicer! More

Paige made my experience buying my first brand new car so easy! She's extremely friendly and helpful. Super easy to connect with, I love how she is so easy to get a hold of any time of the day. Micheal in easy! She's extremely friendly and helpful. Super easy to connect with, I love how she is so easy to get a hold of any time of the day. Micheal in the finance department was awesome made sure I got the best interest rate possible! More