Grande Prairie Volkswagen
Grande Prairie, AB
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Great Experience At GP Volkswagen After having my old car accidentally ran into I was forced to start looking for a new vehicle and was not very happy about it! I did some research and After having my old car accidentally ran into I was forced to start looking for a new vehicle and was not very happy about it! I did some research and came to the Volkswagen dealership after being recommended to see Brad Malcolm by my brother. I had told Brad what I was looking for and he jumped right to work trying to find me the perfect vehicle. Brad was extremely wonderful to work with as he was cheerful, knowledgeable and very honest. He showed me specific safety concerns he had with the vehicles I had previously researched and found a vehicle he thought would be a perfect fit. He was very professional and found something that was exactly what I was looking for within my price range. After deciding that the vehicle Brad pulled for me was the vehicle I was going to buy I then was set up with Dustin Gage in financial. He too was extremely caring and knowledgeable and gave me some great advice about being a first time new car buyer. Both employees were very invested in my car buying process and aimed to get me driving a vehicle I would be happy with. I am extremely happy with my new car and impressed that only a few short weeks after buying my new vehicle I have already received a check up call from Brad making sure I was still happy with the car and everything was going smoothly. I would recommend either of these gentlemen to anyone looking to purchase a vehicle from Volkswagen or from any of the affiliated dealerships. More
Happy Customer! I came to Reagan looking for a new or used vehicle. I didn't have anything too specific in mind- I just knew that I needed something before the winter I came to Reagan looking for a new or used vehicle. I didn't have anything too specific in mind- I just knew that I needed something before the winter season. I got a call saying not only was I approved but I qualified for a NEW vehicle that fit into my price range. I was thrilled! Reagan, Darcy and Dustin were more than pleasant and personable. These are REAL people providing REAL service to REAL customers without hesitation or a hidden agenda. I would not hesitate to send people over to Grande Prairie Volkswagen to get superb customer service. Thanks guys, I love my new Tiguan! More
The power of diesel...And good customer sercive! Very good customer service on Reagan's part. He made the process of getting me into a used TDI fast and easy. Great guy to talk to and an excellent te Very good customer service on Reagan's part. He made the process of getting me into a used TDI fast and easy. Great guy to talk to and an excellent team member at GPV More
Great Customer Service Reagan found the perfect vehicle for my needs and I am truly happy with my new Jetta. The other staff seemed to be willing to meet my needs as well. W Reagan found the perfect vehicle for my needs and I am truly happy with my new Jetta. The other staff seemed to be willing to meet my needs as well. We found a reasonable price and felt right at home buying my car. More
Smooth Process Brad was great! Very helpful and eager in a good way!! He was a pleasure to deal with and while we were going through the process of the purchase (w Brad was great! Very helpful and eager in a good way!! He was a pleasure to deal with and while we were going through the process of the purchase (we were at the dealership for almost 3 hours with our 5 and 3 year old boys) he even stepped in to entertain them. For a parent trying to focus on the purchase process this was so incredibly helpful. Overall great experience with GP Volkswagon! More
Enjoyed my time at GP Volkswagen My experience was excellent, the staff was very knowledgeable and helpful. I love the car and the way they treated my little girls was great. My experience was excellent, the staff was very knowledgeable and helpful. I love the car and the way they treated my little girls was great. More
Long time coming! Uprooting from the East Coast was daunting enough - then add an unfamiliar city and need for transportation and you could imagine the stress. Reagan Uprooting from the East Coast was daunting enough - then add an unfamiliar city and need for transportation and you could imagine the stress. Reagan at GP VW patiently aided me over the next 3 months for my financing to go through (note to other readers- don't get a credit card at 18). He kept in touch with me and got me my dream car at an amazing price. When I was about to give up the crew at GP VW came through and got me on my feet. I'm extremely grateful for everyone's help and commitment to making my transition to Prairie living a memorable one. More
It was meant to be! We went in knowing what we were looking for however not that much knowledge about the product itself. Brad was very knowledgable and was able to tell We went in knowing what we were looking for however not that much knowledge about the product itself. Brad was very knowledgable and was able to tell us almost everything we wanted to know before we even had a chance to ask. He has a passion for what he does and VW's, it's something that is contagious and had my fiancé and I in smiles the entire time. The team effort between Brad, Dustin and Darcy was flawless and as first time car buyers we left 100% satisfied. It was meant to be! More
Timing belt, Humiliated Initially my experience was great they over charged me and then paid A tiny lil bit back . Almost immediately after a 1700$ service was done my car ha Initially my experience was great they over charged me and then paid A tiny lil bit back . Almost immediately after a 1700$ service was done my car had a knocking sound and also a very distinctive belt burning smell. After probably 10 phone calls I got my vehicle back in only for them to mysterious make oil run ever where on my engine and send me on my way with Two Bent pullys done by their mechanic there and a broken engine cover, and now I have a very expensive oil leak that I did not have before. I gave them a very fair chance but they embarrassed me humiliating in front of customers and staff several times. It was the worst experience I have ever had sadly to say I gave them a chance because I love my Passat that much to spend the extra dollar well I did not get any compensation but a very embarrassing few words arrogantly from the manager. That's to bad I was in the market for another Vw soon. I was not impressed with their overall service and how the manager talked to me just trying to get themselves off the hook for everything and implying that I was a fool for bringing it back and the blame is 100% on me. More
Freaking Fantastic We have never, I MEAN NEVER. Had a better, more enjoyable buying experience. Salesman & finance department. Plesant, jovial, knowledgeable. We will re We have never, I MEAN NEVER. Had a better, more enjoyable buying experience. Salesman & finance department. Plesant, jovial, knowledgeable. We will refer to this dealer. More