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Grande Prairie Volkswagen

Grande Prairie, AB

Overview
Employees
Reviews
Vehicles
4.8
1,080 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,080 reviews

December 22, 2024

I’m glad they were able to fix my vehicle under warranty, cause having a frozen driver side door handle sucks. Thanks More

by beancaryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Berzniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

Dealership is great to work with! Chloe in sales was amazing and service was really easy going would recommend! More

by CC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 17, 2024

Service has been very good over the last few years. My last service was quick and got me on the road in a timely manner. More

by jdeenik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi jdeenk, Thank you for the kind words and the fantastic review! We're thrilled to hear that you've had such a positive experience with our service team over the past few years. It's wonderful to know that we've consistently provided you with efficient and timely service. We appreciate your feedback and will be sure to share your compliments with Mickaela. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 17, 2024

Very accommodating, low pressure helpful informative. Made us feel comfortable with everyone we dealt with More

by sparkyab47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 15, 2024

Anjela in service was very polite and accommodating. My install of new headlight was within the amount of time it would take to be done. Our driver Brian is very nice person and happy we get him most e More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Gerbrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi George, Thank you so much for the kind words and the fantastic review! We're thrilled to hear that you had such a positive experience with our service team, especially Angela and Brian. We'll be sure to share your compliments with them. It's wonderful to know that your new headlight installation was completed in a timely manner and that you appreciate the friendly and helpful service provided by our team. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 14, 2024

Was there from out of town and spent the day at the mall. Shuttle staff are very accommodating and cater to the customer. The same for the service, friendly, helpful and knowledgeable. More

by Marcie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
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Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi Marcie, Thank you for the fantastic review! We're so glad to hear that you had a positive experience with our shuttle service and that you found our staff accommodating and our service team friendly, helpful, and knowledgeable. We strive to make our customers feel valued and well-cared for, whether they're from out of town or local. We'll be sure to share your compliments with Angela and our shuttle staff. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 13, 2024

My urgent vehicle repair was stressful for me, but the service department was very understanding and helped me out quickly. I appreciated it so much, especially since they were fully booked. More

by Joselyn
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Gilchrist
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Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi Joselyn, Thank you so much for the kind words and fantastic review! We're so glad to hear that, despite the stress of your urgent vehicle repair, our service department was able to help you quickly and efficiently. We understand that unexpected car troubles can be frustrating, and we appreciate your understanding and patience, especially given our full schedule. We'll be sure to share your compliments with Jessica and Mickaela; they'll be happy to hear they were able to alleviate some of your stress with their excellent service. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

December 13, 2024

It was very good service and everyone was really helpful, they knew what I wanted before I did! More

by Alexandra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi Alexandra, Thank you so much for the fantastic review! We're thrilled to hear you had such a positive experience with our team. We'll be sure to share your kind words with Michael, Teri, and Sarah. It's fantastic to hear that their expertise and helpfulness made your car-buying journey so enjoyable. We're so glad you chose Grande Prairie Volkswagen, and we hope you enjoy your new car! Sincerely, The Grande Prairie Volkswagen Team

December 13, 2024

Excellent service was provided when purchasing our new to us vehicle. Franklin was so kind and patient with me. He searched to find everything I wanted. 10/10 would recommend. More

by Shandelle P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Britney Purdy
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Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi Shandelie, Thank you so much for the fantastic review! We're thrilled to hear you had such a positive experience purchasing your vehicle with us. We'll be sure to share your kind words with Britney, Shawn, Madison, Teri, and Franklin. It's wonderful to know that their patience and dedication helped you find exactly what you were looking for. We appreciate your recommendation and your business! Sincerely, The Grande Prairie Volkswagen Team

December 13, 2024

Fantastic service and great atmosphere. Always get quality work done at a fair price and reasonable wait times. More

by nico.s.shull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Grande Prairie Volkswagen responded

Hi Nico, Thank you for the fantastic review and for the kind words about our service team and atmosphere! We're thrilled to hear that you appreciate the quality of work, fair prices, and reasonable wait times. We'll be sure to share your compliments with Brad and Mickaela. Thanks again for choosing Grande Prairie Volkswagen! Sincerely, The Grande Prairie Volkswagen Team

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