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Grande Prairie Volkswagen

Grande Prairie, AB

4.7
1,239 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,239 reviews

November 30, 2025

Emma Kay is so knowledgeable, fun and kind! Highly recommend her to anyone looking to get a new VW! More

by Kelsimcinnes
Recommend Dealer
Yes
Employees Worked With
Emma Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Grande Prairie Volkswagen responded

Thank you for your kind words, we are so happy to hear that you had a great experience with Emma! She is truly a gem and we appreciate you recommending her to others. Enjoy your new VW! #happydriving

November 29, 2025

They were ready to take my car in at the appointed time, friendly staff gave me a realistic finish time, with acknowledgement that they were extremely busy. I was offered a shuttle ride. Got a text message More

by Klclose13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Grande Prairie Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Our team works hard to provide excellent service and we're happy to hear that you were satisfied with the shuttle ride, early completion, and quick pick up. We appreciate your continued support and look forward to serving you again in the future!

November 27, 2025

Emma Kay at the Volkswagen dealership in Grande Prairie is incredibly knowledgeable about the vehicles and their maintenance. It really shows in the way she explains everything clearly and honestly. You ca More

by janyllemason
Recommend Dealer
Yes
Employees Worked With
Emma Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2025 -

Grande Prairie Volkswagen responded

Thank you for your kind words, ! We couldn't agree more - Emma is a true asset to our team and always goes above and beyond to ensure our clients are satisfied. Plus, her charming accent is just the cherry on top! We're glad she made your experience with us enjoyable.

November 25, 2025

Work hard to make sure you buy a vehicle you are going to be happy with. More

by Espeters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karan Jani
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Grande Prairie Volkswagen responded

Thank you for your positive feedback! Our team at [business name] is devoted to ensuring our customers find a vehicle that matches their needs and brings them joy. We appreciate your support and look forward to serving you again in the future.

November 21, 2025

Go check out these folks. Best experience buying a new used vehicle! Thanks for everything! More

by Sue Kordyban
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2025 -

Grande Prairie Volkswagen responded

Thank you for the amazing review! We strive to make every customer's experience the best possible. We are thrilled to hear that you had a great time buying your new used vehicle with us. Thank you for choosing us!

November 16, 2025

I was very shocked by the cost of work done on our Atlas. Charged for each job but not based on shop time. Very expensive so be careful when you have work done at GP Volkswagen. They really hose you. More

by Tvinge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mickaela Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Grande Prairie Volkswagen responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your recent experience and that our pricing left you feeling disappointed. That is never the impression we want to leave with our customers. At Grande Prairie Volkswagen, we strive to be transparent with our pricing and ensure that all work is completed to the highest standard. We understand how important it is for our customers to feel confident in the value of the service they receive, and it’s clear we fell short for you. We would appreciate the opportunity to review your invoice and discuss your concerns in more detail so we can address them properly. If you’re open to it, please contact the service manager directly at gbrown@gpvw.ca, and we will do our best to make this right. Thank you again for bringing this to our attention. Your feedback helps us improve.

November 14, 2025

Franklin was very professional and he was mindful if my tight timeline. When I came to pick up my vehicle he had everything ready and went through the vehicle in detail answering all my questions. More

by Herminadelores
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Grande Prairie Volkswagen responded

Thank you for your kind words, we strive to provide efficient and thorough service for all our customers. We appreciate your business and hope to continue meeting your needs in the future. #satisfiedcustomer #topnotchservice

November 12, 2025

I recently bought my car from Navpreet at GP Volkswagen, and it was a wonderful experience from start to finish! She was extremely professional, helpful, and patient throughout the entire process. Navpreet More

by Gurveer
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2025 -

Grande Prairie Volkswagen responded

Thank you for your kind words, it was a pleasure serving you at GP Volkswagen! Our team takes pride in providing top-notch service and we are happy to hear that Navpreet made your car buying experience smooth and stress-free. We appreciate your recommendation and look forward to assisting you with all your Volkswagen needs in the future. Drive safely and enjoy your new car! 🚗💨 #GPVolkswagen #CustomerSatisfaction #HappyCustomers

November 12, 2025

Emma was wonderful to deal with through the process of purchasing my 2025 Tiguan. She is patient, friendly and very helpful. If she isn’t sure of the information requested, she will find the answer and ge More

by Rachelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2025 -

Grande Prairie Volkswagen responded

Thank you for taking the time to share your experience with Emma! We are so glad to hear that she provided you with excellent service and made sure you were comfortable with your purchase. Your satisfaction is our top priority and we look forward to continuing to provide exceptional service in the future. Thank you for choosing us for your 2025 Tiguan. Happy driving!

November 12, 2025

Good people, assist even with off brand vehicles. Couldn’t ask fore more from the More

by Jp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Shumaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karan Jani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Grande Prairie Volkswagen responded

Thank you for the kind words! Our team is dedicated to providing quality service for all vehicles. We appreciate your business and look forward to assisting you in the future. Drive safely! 😊

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