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Grande Prairie Volkswagen

Grande Prairie, AB

Overview
Employees
Reviews
Vehicles
4.7
1,243 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,243 reviews

December 18, 2025

Navpreet delivered exceptional service—knowledgeable, patient, and professional. Buying my VW Tiguan was smooth, enjoyable, and completely stress-free. More

by mittalabhi7347
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2025 -

Grande Prairie Volkswagen responded

Thank you for your kind words, we are so happy to hear that Navpreet provided exceptional service during your car buying process. We strive to make it smooth, enjoyable, and stress-free for all of our customers. Thank you for choosing us for your VW Tiguan purchase!

December 17, 2025

Navpreet was so helpful with my first new car purchase. Would highly recommend her for a great buying experience! 10/10 More

by Kennedypace123
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2025 -

Grande Prairie Volkswagen responded

Thank you for the kind words! We're thrilled that Navpreet provided you with a fantastic car buying experience. We appreciate your recommendation and look forward to serving you again in the future. Happy driving!" #CustomerSatisfaction #GreatBuyingExperience

December 15, 2025

Will always continue to recommend Franklin as a go to sales consultant as he always puts the clients needs first. More

by CD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2025 -

Grande Prairie Volkswagen responded

"Thank you so much for your kind words! Our top priority is always our clients' satisfaction, and we're grateful to have earned your recommendation. #CustomerFirst #TrustedConsultant"

December 11, 2025

The best experience I have had car shopping, period. I get super anxious car shopping because I usually feel so pressured or not knowledgeable enough, but Emma wasn’t like that at all. She covered every More

by L.Goff
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Emma Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2025 -

Grande Prairie Volkswagen responded

Thank you for your amazing review! We're so glad that Emma was able to provide you with a stress-free and knowledgeable car shopping experience. Our goal is always to make our customers feel comfortable and informed. We appreciate your business and hope to see you again in the future!

November 30, 2025

Emma Kay is so knowledgeable, fun and kind! Highly recommend her to anyone looking to get a new VW! More

by Kelsimcinnes
Recommend Dealer
Yes
Employees Worked With
Emma Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Grande Prairie Volkswagen responded

Thank you for your kind words, we are so happy to hear that you had a great experience with Emma! She is truly a gem and we appreciate you recommending her to others. Enjoy your new VW! #happydriving

November 29, 2025

They were ready to take my car in at the appointed time, friendly staff gave me a realistic finish time, with acknowledgement that they were extremely busy. I was offered a shuttle ride. Got a text message More

by Klclose13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Grande Prairie Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Our team works hard to provide excellent service and we're happy to hear that you were satisfied with the shuttle ride, early completion, and quick pick up. We appreciate your continued support and look forward to serving you again in the future!

November 27, 2025

Emma Kay at the Volkswagen dealership in Grande Prairie is incredibly knowledgeable about the vehicles and their maintenance. It really shows in the way she explains everything clearly and honestly. You ca More

by janyllemason
Recommend Dealer
Yes
Employees Worked With
Emma Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2025 -

Grande Prairie Volkswagen responded

Thank you for your kind words, ! We couldn't agree more - Emma is a true asset to our team and always goes above and beyond to ensure our clients are satisfied. Plus, her charming accent is just the cherry on top! We're glad she made your experience with us enjoyable.

November 25, 2025

Work hard to make sure you buy a vehicle you are going to be happy with. More

by Espeters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karan Jani
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2025 -

Grande Prairie Volkswagen responded

Thank you for your positive feedback! Our team at [business name] is devoted to ensuring our customers find a vehicle that matches their needs and brings them joy. We appreciate your support and look forward to serving you again in the future.

November 21, 2025

Go check out these folks. Best experience buying a new used vehicle! Thanks for everything! More

by Sue Kordyban
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2025 -

Grande Prairie Volkswagen responded

Thank you for the amazing review! We strive to make every customer's experience the best possible. We are thrilled to hear that you had a great time buying your new used vehicle with us. Thank you for choosing us!

November 16, 2025

I was very shocked by the cost of work done on our Atlas. Charged for each job but not based on shop time. Very expensive so be careful when you have work done at GP Volkswagen. They really hose you. More

by Tvinge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mickaela Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2025 -

Grande Prairie Volkswagen responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your recent experience and that our pricing left you feeling disappointed. That is never the impression we want to leave with our customers. At Grande Prairie Volkswagen, we strive to be transparent with our pricing and ensure that all work is completed to the highest standard. We understand how important it is for our customers to feel confident in the value of the service they receive, and it’s clear we fell short for you. We would appreciate the opportunity to review your invoice and discuss your concerns in more detail so we can address them properly. If you’re open to it, please contact the service manager directly at gbrown@gpvw.ca, and we will do our best to make this right. Thank you again for bringing this to our attention. Your feedback helps us improve.

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