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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,342 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,342 reviews

September 17, 2013

My husband and I were very happy with the service we received at Grande Prairie Hyundai. Upon entering the showroom we were greeted with Jenna's smiling face. Within 5 minutes or less we were already More

by Rctmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 04, 2013

Very good customer service, Also when I spoke with Meghan I had no idea what I was looking for. She helped me out and picked the perfect fit for me. I am very happy with my new vehicle. Thank you!! More

by leasha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec levin, Meaghan Odegard
August 31, 2013

I would highly recommend dealing with Courtney at Grande Prairie Hyundai! She is very knowledgable about the vehicles, and takes the time to answer all the questions that you have. You never feel pressured More

by anonymous1098
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 30, 2013

Meaghan was excellent to deal with! As soon as me and my wife walked in the door, we were welcomed with a friendly smile. Meaghan was vey knowledgeable about our Genesis features and how we benefit from own More

by MandBre1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meaghan Odegard
August 24, 2013

I enjoyed dealing with Brittany when looking for a vehicle for our family. She was polite, courtious, and really listened to our key points that we were looking for. She was also excellent while goi More

by wadelawson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wade Lawson
August 21, 2013

The overall experience was good. Chantelle was excellent to deal with, very friendly and knowledgeable. Marshall was also great to deal with as well. They both made myself and my girlfriend feel comfortable More

by dmp8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 20, 2013

I would like to thank Subaru in Grande Prairie for their customer service. Jenna Hanssen is the best saleswoman I have met at any dealership in a long time, actually the first . Her exceptional customer se More

by gholt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Mears,Ted Feltham
August 15, 2013

I am livid. I bought a brand new vehicle there last march, and have continuesly had minor issues everytime i need to deal with something- and adding a few minnor things up, it turns into a big thing. F More

by blondy18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service department (no specific name)
Aug 15, 2013 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Program. Our company strives for 100% customer satisfaction 100% of the time. After reading your review it is clear that has not been your experience, which is disapointing to us. Through the Dealer Rater Program we have the opportunity to work with you to resolve your concerns. Our VIP Oil Change package is valid for 8 oil changes or 3 years, which ever is reached first. Depending on the type of package purchased there could be additional charges, for instance if you requested synthetic oil, I would be pleased to look further into why you were charged for the oil change, but I would kindly request that you contact the dealership and provide your name so that we can look up the appropriate records. Regarding the diagnois charge concerning the USB, the Director of Service, Mr. Wright would welcome the opportunity to personally look into this matter for you and work on a resolution however, again I would kindly ask that you contact our dealership directly so that we can work with you. Each of your concerns are important to us and we want to help you and ensure that you are a 100% satisified customer.

Aug 15, 2013 -

Grande Prairie Hyundai responded

Thank you again for taking the time to bring your concerns forward and reaching out to us. We look forward to your call this afternoon and for the opportunity to earn back your trust and business.

August 06, 2013

I had a great experience with Brittany, she was very helpful and worked with me to get into the car I wanted within my budget and very short time frame. She was very understanding in helping me find wha More

by sreshaur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 02, 2013

I had a good experience buying my Tucson from hyundai I had a good experience buying my Tucson from hyundai dealer in Grande prairie . Chantelle ,aside from being pretty , she was very helpful and not More

by Emie12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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