Grande Prairie Hyundai
Grande Prairie, AB
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Jenna is an awesome saleswomen! She found my fiancé and I all the information we needed. She was very patient with our decisions and helped us tons. She was very knowledgeable about everything and foun and I all the information we needed. She was very patient with our decisions and helped us tons. She was very knowledgeable about everything and found the information quickly for us. We highly recommend going to Jenna to purchase your next vehicle. More
Just wanted to drop a line to express my sincere thanks. Just wanted to drop a line to express my sincere thanks. Buying a car can be worrisome for a woman coming in with no backup or knowledge about cars. Just wanted to drop a line to express my sincere thanks. Buying a car can be worrisome for a woman coming in with no backup or knowledge about cars. I had been to a few car lots prior with no luck of a purchase for a number of reasons. When I came here I immediately felt welcome, comfortable, and confident with the company of Tony and his knowledge of his product. He took the time to ask what I was looking for and even brought up things that I had'nt considered, not to "up sell" me but to ensure I had thought everything through based on my lifestyle and needs discussed at the start of our appt and so I would be happy with my purchase. I was there for about an hour and at no point did Tony make me feel rushed or pressured to make a decision. After all the time he spent with me, I went for lunch to consider my options and it all boiled down to the fact he gave me honest answers to direct questions without stumbling with his answers and only showed me vehicles I could afford. Tony, thank you so much for making this experience worry free! Andrena More
This is our third Sonata fromGP Hyundai. We started talking new car in Nov. 2012. We had our own ups and downs, then made a decision to get a 2013 Sonata fully loaded. We wanted all the bells and whist talking new car in Nov. 2012. We had our own ups and downs, then made a decision to get a 2013 Sonata fully loaded. We wanted all the bells and whistles, because it might be our last car(unless you come out with a truck). The response we got from Jenna and Marshal was very well received. The arrangements were made for us to get a red vehicle, we only had to wait 1 week and we were in GP. Everything went smoothly from there and everyone was very helpful and good to us. There were no complications and Jenna was first rate. She took us through everything with flying colors. We are back today to get what wasn't available before and we are quite pleased. Jenna got us a vehicle to use while the remote starter gets installed and a blemish is fixed. We have recommended for the last 5 years to anyone who will listen that Hyundai is the place to go for a new or used vehicle. We still stand by that, even though our last car was a downgrade from our first one. Jenna is an exceptional saleswoman as well as very pleasant and helpful. We will staywith Hyundai and strongly recommend you to anyone who will listen. Thank Jenna, Will and Marshal, I want pictures tomorrow,and I hope you use them for promotional themes. Thank you from Judy and Archie(Lorne) we love you!!!! More
Buying a vehicle at Grande Prairie Hyundai was a very positive experience. We were able to negotiate a fair price and finalize the financing within a short time. Meaghan and Will were extremely helpful positive experience. We were able to negotiate a fair price and finalize the financing within a short time. Meaghan and Will were extremely helpful and friendly and we never felt any pressure during the sale. They wanted to do their best to ensure we were happy with our purchase and assured us they are there any time in the future to help if we have any problems. More
Tony is a phenomenal sales person! Friendly, helpful and knowledgeable.. He was great to help me find what best suits my needs and price range. If you want to buy a vehicle I highly suggest you go see this knowledgeable.. He was great to help me find what best suits my needs and price range. If you want to buy a vehicle I highly suggest you go see this man. I've never had such a pleasant experience when making such a large purchase. More
Although the staff all seem to be quite friendly, the customer service is not what one would expect. I purchased a brand new vehicle, and went to the dealership to get my regular maintenance done. I am a customer service is not what one would expect. I purchased a brand new vehicle, and went to the dealership to get my regular maintenance done. I am an out of town customer, and when they found my break fluid to be dirty, they did not mention this while I was there. They should have called me, explained the situation and asked if I wanted it changed, instead of sending me an e-mail about it a week later. I also find that the high staff turn over makes it hard to have any issues addressed properly. Each time someone deals with me, when I ask for that person again they are no longer part of the company; and with messages not being passed on properly by departing employees it makes it quite hard for the company to make the follow through happen in regards to dealing with concerns. More
Lindsay was wonderful to deal with open nad friendly finding me the answers i needed and clearly working as part of a team . she never answered with i dont know it was always i will find out. makes a bi finding me the answers i needed and clearly working as part of a team . she never answered with i dont know it was always i will find out. makes a big difference when you are on the other side of the counter. My only issue was the length of time it took to get my oil changed. This time lag had nothing to do with the wonderful service that Lindsay provided me, however, 95min is way to long Hyundai really needs to get a quick lube bay. I can go to Chrysler but it would be debateable if there was a problem weather or not hyundai would honour warranty. Also this review process is to combersome. you want a review dont maake difficult why must my email be provided More
I came into the dealership today as I am thinking about purchasing a new car. I met with Chantel (spelling?) and she was very knowledgeable about the products and gave me lots of great information! She was purchasing a new car. I met with Chantel (spelling?) and she was very knowledgeable about the products and gave me lots of great information! She was also very friendly, and it was nice to speak with a salesperson that was not too pushy. I would highly recommend this dealership and I look forward to coming back when I am ready to purchase. More
I am very very VERY amazed on how easy, smooth, quick, efficient... let's face it, the list goes on. Today I am as happy and confident that I made an excellent decision in purchassing through Grande Pra efficient... let's face it, the list goes on. Today I am as happy and confident that I made an excellent decision in purchassing through Grande Prairie Hyundai dealership. Chantelle, you are a pleasure to do business with, you went above and beyond for me. Marshall, you met my demands and you came through for me, made my day and I thank you for that. Will, you my friend made it quick and painless, thank you thank you thank you! Many thanks and I fully recommend anyone I know to go in and pay you a visit. A++ for customer service. From a very PROUD owner of a Brand Spankin' NEW Veloster TURBO 2013 Melodie Roy More
The service was great and never had to wait very long for our vehicle, everyone was very helpful and assisting us whenever we had questions or concerns thanks our vehicle, everyone was very helpful and assisting us whenever we had questions or concerns thanks More