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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,285 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,285 reviews

August 15, 2013

I am livid. I bought a brand new vehicle there last march, and have continuesly had minor issues everytime i need to deal with something- and adding a few minnor things up, it turns into a big thing. F More

by blondy18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service department (no specific name)
Aug 15, 2013 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Program. Our company strives for 100% customer satisfaction 100% of the time. After reading your review it is clear that has not been your experience, which is disapointing to us. Through the Dealer Rater Program we have the opportunity to work with you to resolve your concerns. Our VIP Oil Change package is valid for 8 oil changes or 3 years, which ever is reached first. Depending on the type of package purchased there could be additional charges, for instance if you requested synthetic oil, I would be pleased to look further into why you were charged for the oil change, but I would kindly request that you contact the dealership and provide your name so that we can look up the appropriate records. Regarding the diagnois charge concerning the USB, the Director of Service, Mr. Wright would welcome the opportunity to personally look into this matter for you and work on a resolution however, again I would kindly ask that you contact our dealership directly so that we can work with you. Each of your concerns are important to us and we want to help you and ensure that you are a 100% satisified customer.

Aug 15, 2013 -

Grande Prairie Hyundai responded

Thank you again for taking the time to bring your concerns forward and reaching out to us. We look forward to your call this afternoon and for the opportunity to earn back your trust and business.

August 06, 2013

I had a great experience with Brittany, she was very helpful and worked with me to get into the car I wanted within my budget and very short time frame. She was very understanding in helping me find wha More

by sreshaur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 02, 2013

I had a good experience buying my Tucson from hyundai I had a good experience buying my Tucson from hyundai dealer in Grande prairie . Chantelle ,aside from being pretty , she was very helpful and not More

by Emie12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 30, 2013

Meaghan was very helpful in finding a vehicle suited for my needs. She was very informative and was a pleasure to work with. I will definitely buy my vehicle through her and recommend her to others. More

by cassie010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meaghan Odegard
July 29, 2013

Jenna is an excellant sales lady. She answered every Jenna is an excellant sales lady. She answered every question i had promptly and patiently in person, by phone or email. She found me everything i ne More

by nikipiki30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 29, 2013

Had a great experience at GP Hyundai buying a vehicle. A special thanks to Courtney who spend endless hours, time, and listening, in regards to finding a perfect vehicle that well suits for my lifestyle. A More

by marynase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 28, 2013

We thoroughly enjoyed our sales experience at Grande Prairie Hyundai. Courtney was the first person we met there. She was very friendly and also very knowledgeable about the vehicles we were interested More

by ChuckandJoyce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
July 22, 2013

From the moment we stepped into grande prairie Hyundai, everyone was extremely friendly, and chantelle was very knowledgable knowing every spec on every model. We even looked into comparing against west e More

by Bravedigger1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
July 14, 2013

When I walked in Courtney was there and ready for our appointment. She was very thorough with the questions to helps us narrow down our choices. She treated us more like friends than customers. Everyone More

by lynepardell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 13, 2013

The service offered was excellent, they were very knowledgeable and friendly. They made me feel like it was more than just a sale to them. I would recommend this store and Chantelle, Will, and Marsha More

by lwalsh81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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