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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,457 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,457 reviews

August 23, 2016

Kevin friesen is awesome and so helpful Had multiple problems and Kevin was super helpful and under standing. Talked to me like a person not like an idiot. Which I didn't like about the More

by Aril
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Friesen
August 18, 2016

Awesome and attentive Hyundai manager and sales were great to deal with as well as very responsive with our questions and requests could not ask for much more! More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2016

Professional, honest people The first manager I've dealt with that treated me with respect and integrity. Not pushy, just there to help with everything I needed. Very kind. More

by Wywygee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Sinkevich
August 13, 2016

Excellent experience buying my first car! GP Hyundai was incredible when it came to helping me get my first car. Meaghan, Brittany and Will were all so friendly and were very quick and extrem More

by madelineh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meaghan Odegard, Brittany Sinkevich
July 30, 2016

Purchase of new 2016 Tucson GL AWD Staff was patient with us, took lots of time to explain all finances and questions. Kati has reached out to me a couple times in the 2 weeks after pur More

by Matthew Stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Sinkevich
July 25, 2016

Shae made my day!!!😀😀😀 Shae was a great help in purchasing my new Sante Fe!! I was given plenty of information on some of the comparisons of other models which helped me mak More

by Wicked
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shae Jansen
July 24, 2016

Awesome experience! Just bought a car from them and the experience was awesome. They made me feel relaxed and very comfortable with my purchase. Thanks so much for the ne More

by Tanya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shae Jansen
July 22, 2016

Fun experience I had a very good experience with buying my first car. I thought it was going to be stressful but instead it was enjoyable and fun More

by Firsttimebuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karri , Brittany Sinkevich
July 20, 2016

Liberty hunt I have started to look for this particular suv since January this year and they are so helpful. With my price range i know its really hard to find one More

by Dawson Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Sinkevich, Shae Jansen
July 14, 2016

Poor customer service I was hoping that there was an email address to send my comments to but there isn't so here it goes. I live in Terrace BC but my family lives in Gran More

by Ada Charneski
Customer Service
Recommend Dealer
No
Employees Worked With
n/a
Jul 27, 2016 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us. I am sorry to hear that our service department has let you down in the way of communication and I can understand how frustrating that must be. Our Hyundai trained service advisors do their best to efficiently schedule vehicles into the shop to have the required jobs completed. Unfortunately, since we are all human we can and do have oversights and miss messages. We do apologize for the inconvenience this caused you and please know that we are working on creating a better process so that this does not happen again in the future. Grande Prairie Hyundai strives for 100% customer satisfaction 100% of the time. Once again, I am regretful we did not meet your expectations, it is my hope that we can regain your trust and business.

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