Grande Prairie Hyundai
Grande Prairie, AB
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great experience! From the service department to the financing department, thus dealership is incredibly professional and wonderful to deal with! I am thrilled with my From the service department to the financing department, thus dealership is incredibly professional and wonderful to deal with! I am thrilled with my purchase and will be recommending them to everyone I know. Brittany Kublick is a wonderful sales associate and I can't thank her enough. More
Good all around service, support structure needs work. Great staff, always very helpful and willing to make things right for me if there is a mistake, no exceptions (And very few mistakes to be made.) Comm Great staff, always very helpful and willing to make things right for me if there is a mistake, no exceptions (And very few mistakes to be made.) Communications between the sales and maintenance teams needs some improvement; went to get Nav in my truck ,and the saturday I was booked, they actually couldnt do it as Chrysler was needed (they need a code, only open Monday to Friday). Bit of a pain. Other than that, been great to deal with. P.S. Bought a dodge from their dealer network. More
great customer service! I was pleased with Cordell's service.He delivered everything i requested in a very short time..friendly,personable,and I would recommend him to my fr I was pleased with Cordell's service.He delivered everything i requested in a very short time..friendly,personable,and I would recommend him to my friends and family..all staff I came in contact with,were friendly,and helpful...Thanks More
Genuine customer service It was a really great experience buying our car with Cordell. He took a lot of time (pretty much his whole day) driving with us in various vehicles. H It was a really great experience buying our car with Cordell. He took a lot of time (pretty much his whole day) driving with us in various vehicles. He was very knowledgable and shared a lot of valuable information so we could make an informed decision. All while entertaining our 7 year old with superhero trivia. We found Cordell to be very genuine and honest which is very important in his field It was a fun day and we bought a great car I would happily recommend Cordell to others looking for a new vehicle More
Awesome Service The service was great and the vehicle I purchased was very well maintained. Brittany was very helpful and incredibly polite, she does exceptional work The service was great and the vehicle I purchased was very well maintained. Brittany was very helpful and incredibly polite, she does exceptional work. Will and Ryan were very clear and concise about the financing and no one tried to push anything I didn't need. More
Great Quality, Great Price! Chance is the reason we were brought into the Dealership. He was very friendly and happy to help, even with a badly sprained ankle. Jeremy helped us f Chance is the reason we were brought into the Dealership. He was very friendly and happy to help, even with a badly sprained ankle. Jeremy helped us find a truck that is perfect for our us, at a great price!! Suzanne Gagnon, our finance manager, was AMAZING!! Everything was so easy, she was pleasant, kind and helpful and went out of her way to make speed up the buying process. Overall, it was a great experience for us. Thank you. More
Great service! Great service from all the staff. Very friendly and helpful, i dealt with chase as a sales person although I was helped by Meagan, Ryan, and Will all Great service from all the staff. Very friendly and helpful, i dealt with chase as a sales person although I was helped by Meagan, Ryan, and Will all making buying my first car great! More
Great customer service! Meghan worked very hard for us. She was great, friendly and honest about everything! Will defiantly be buying our future vehicles from her! She alway Meghan worked very hard for us. She was great, friendly and honest about everything! Will defiantly be buying our future vehicles from her! She always kept us in the loop thru the whole buying process! More
Dishonour to warranty & disreaspect to customers i am giving this rating out because my car has been in and out of the shop many times since I bought it three months ago. I have had ecu issues causin i am giving this rating out because my car has been in and out of the shop many times since I bought it three months ago. I have had ecu issues causing running problems and my main issue being the manual transmission in my car. I am on the second transmission now with only 11,000 Kms on the car and still needs attention. Hyundai keeps feeding me the story how everything I experience is 'normal'. So a normal Hyundai vehicle to expect would be, a sports car that doesn't behave how one should or even how the brochure makes it out to be. And a transmission that clunks and grinds worse than really old semi trucks I drive. But remember this is all normal. The brochure reads out how the genesis coupe has a newly designed transmission that's smooth up or down through the gears. Well I've yet to experience this rare occurance. The tech dealing with my car wouldn't look into anything further than his IPad so I tried doing my own research being mechanically inclined and he laughed in my face when trying to figure out any possibilities for cause of these issues. And now I'm being charged diagnostic fees because they 'cannot find anything wrong'. But when I review the 20 minutes of video off my GoPro camera I can hear the tech driving the car extremely pitifully as if he is trying to prevent reoccurrences of my issues. And when I question this driving I get back peddling and told I'm not allowed to ask this tech any questions. So now I'm having to waste for of my time to come in to speak with the managers and probably get nowhere yet again.i will never buy another Hyundai or deal with this 'Auto Group' ever again, needless to say. This was my first new vehicle experience and it has been a train wreck since day one. More
'FANTASTIC CUSTOMER SERVICE' Our experience has been nothing short of 'Great' We had been shopping for our vehicle in Edmonton. We thought there would be NO WAY we'd get the same Our experience has been nothing short of 'Great' We had been shopping for our vehicle in Edmonton. We thought there would be NO WAY we'd get the same deal as the city.The Grande Prairie dealership has surpassed all of our expectations. Cordell, Will and Ryan were very informative and extremely helpful. As soon as you walk through the door of the dealership, everyone treats you as if you've been with them forever!! More