Grande Prairie Chrysler Jeep Dodge

Grande Prairie Chrysler Jeep Dodge responded

We are thrilled to hear your positive experience with GP Chrysler. Our team takes pride in being professional, knowledgeable, and easy to work with. Thank you for recommending us!

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your kind words! We strive to provide excellent service at our dealership and we are thrilled to hear that you had a positive experience. Thank you for choosing us for your automotive needs.

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your review! We take great pride in our clean facility, friendly staff and efficient service. Our goal is to provide a positive and stress-free experience for all our customers. We are happy to hear our sales team was helpful and not pushy. See you next time! #HappyCustomers #ExceptionalService

Grande Prairie Chrysler Jeep Dodge responded

Please accept our apology for the inconvenience caused by the oil spillage. Your feedback is greatly appreciated and we will ensure that measures are taken to prevent this from happening again. Thank you for allowing us to service your vehicle.

Grande Prairie Chrysler Jeep Dodge responded

Thank you for the kind words! We're thrilled that you had a positive experience with our team and we look forward to working with you again in the future. Your support means the world to us!

Grande Prairie Chrysler Jeep Dodge responded

Thank you for taking the time to review our dealership! We are thrilled to hear that we were able to provide you with a quick and efficient appointment. Our team is committed to providing top-notch service to our customers. We look forward to seeing you again in the future!

Grande Prairie Chrysler Jeep Dodge responded

"Thank you so much for your kind words! We strive to provide excellent and efficient service to our customers. It's always a pleasure to work with you!" #HappyCustomers #ExcellentService

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your kind words! We pride ourselves on having a dedicated and supportive team who are always willing to go the extra mile for our customers. We appreciate your feedback and look forward to serving you again soon. #CustomerSatisfaction #Teamwork #GoingAboveAndBeyond

Grande Prairie Chrysler Jeep Dodge responded

Thank you so much for your kind words and support! We are thrilled to hear that you had a top-notch experience with our team. It's our pleasure to provide wonderful and lovely services to our valued customers. Thank you for choosing us! #TeamKudos #CustomerLove

Grande Prairie Chrysler Jeep Dodge responded

We take all customer feedback seriously and aim to treat every customer with respect and transparency. That said, we cannot accept or engage with comments that include personal insults or threats of violence toward our team. Regarding your service visit, our goal is always to provide accurate recommendations based on the condition of the vehicle at the time of inspection. Any additional work suggested would have been based on what our technicians observed and is never intended as pressure or “hustling.” We understand that unexpected recommendations can be frustrating, and customers are always free to decline any service. We also apologize if there was a delay in assessing your vehicle. Appointment times are scheduled to begin the intake and inspection process, but unforeseen circumstances can sometimes affect timing. We strive to communicate clearly about any delays and improve wherever possible.

Mteich88 responded

No he was def trying to hussle me like a greasy car sales man would and I’ll tell u why lol first off my entire def system rebuilt like 2 months ago so I knew it couldn’t be the dpf filter had to be one of the other ones. I told Ryan when I dropped my truck off that it had a bad oil pressure sensor and the def system was just rebuilt.. get a call hours later after my truck was dropped off just to have Ryan tell me what I already fucking knew. “ u have a bad oil pressure sensor and we can’t force a regren.” I literally told him all this in the morning. You guys think I didn’t try to force my own regen lol. I gave u guy all the info I could so u wouldn’t have to wait time but u did any way. Then when I called you guys out on wasting time Darren gets all super manager and I stead of listening to me he just proceeded to defend his staff and the company policy’s or whatever he was rambling on about. Tried to sell me that 2500 dollar filter. I looked it up it’s a 70$ filter and u guys wanted to charge me and additional 2430$ for a filter install… told me they were scared to put in in high ideal😂😂😂😂😂😂 cuz of the no oil pressure sensor issue, I drove it there didn’t I? It’s a picker truck everytime I put the pto on it goes into high ideal told Darren I would come to the dealership and put it in high ideal myself and sit in the truck for an hr to prove a point.. then he just gave me back my keys and refused service too me. All cocky and arrogant on the phone but the second I walk into the building it’s “ here’s your keys imma run to the back now and hide “ tried to call him and left messages and he just ghosted me. But at the end of the day I fix my truck issue with a 50-60$ of def cleaner that I added to the tank. Took it for a drive and burned everything off that filter. My check engine light is gone and my truck isn’t in limp mode anymore and guess what my low oil pressure sensor is still poping up. Oh and I forgot to mention that I literally told Ryan I got a oil change the day before I dropped the truck off. And calls me about the sensor that I already told him about. All in all the experience was horrible I will not be going back there and I will not be recommending this dealership to anyone AND I will be contacting AMVIC bout all this . Trying to get thousands outta me when it was a quick fix less then 100$