Grande Prairie Chrysler Jeep Dodge
Grande Prairie, AB
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Friendly, knew what he was doing, got extras we asked for Stayed with us for the whole event of purchasing the vehicle we wanted, pushed for the extras we asked for which satisfied us. Wasn't pushy and showed Stayed with us for the whole event of purchasing the vehicle we wanted, pushed for the extras we asked for which satisfied us. Wasn't pushy and showed us what we wanted and what we wanted to pay for didn't try to push us into a more expensive vehicle just to make the sale, which is good or we would have left and went somewhere else. Would send others to Brent. More
completely profesional willing to go the extra mile to help the reason I gave them such a good rating is there was no pressure to buy I was dealing with Jordan Brausse for the sale of the truck. He was very kn the reason I gave them such a good rating is there was no pressure to buy I was dealing with Jordan Brausse for the sale of the truck. He was very knowledgeable about the vehicle not pushy and helped you get what you wanted, and needed, which in Grande Prairie can be tuff. The other person I was dealing with was Kerry Kaban the business manager she went above and beyond to make sure I understood how everything worked with the financing and understood where my money was going neither of them did not try to sell you something I didn't need. Because of dealing with people like this I will go back there again, this is a top shelf dealership. More
Horrible Sales team promised us the moon and stars and the dealership could not provide. We just last week purchased a brand new 2015 Dodge Ram. We refuse to h Sales team promised us the moon and stars and the dealership could not provide. We just last week purchased a brand new 2015 Dodge Ram. We refuse to have our truck serviced at GP Chrysler as the last time we went in to have our previous truck serviced we received some of the worst customer service I have EVER received. The staff was rude and unknowledgeable about how long it would take/cost, they wanted to add additional charges for oil filters ect. I was told I could have my truck at noon, was told all day it's getting PDI'd which I was told takes about 45mins- an hour to program then another hour to wash. It was 7:30 PM by the time I had my truck. I get that Sally's oil change is important but when your making a $47,000.00 sale you may want to make that priority or at least make them feel as though they are priority. Next truck will be a FORD thanks for nothing! I may add that the sales/finance team at GP Auto Group was fantastic just not supported in what they promised myself and my husband. NOT IMPRESSED More
Awesome Sales team Amazing job all the way around, I received a call from Jordan asking me to come in for a trade in. Not only did i get a vehicle with exactly what i w Amazing job all the way around, I received a call from Jordan asking me to come in for a trade in. Not only did i get a vehicle with exactly what i wanted. I also received a way better interest rate and payments. I would gladly go to Grande Prairie Chrysler again and again. I would recommend going to see Jordan and Brett and Tim if you need a vehicle of any type. Brett took the time to oversee the sale with professionalism and an eye for detail. Tim was able to get me the exact payment i wanted and took the time to get the best deal he could. Excellent job all the way around. More
Awesome service As soon as I walked into the dealer ship the salesman was there to help, he was very friendly and helped me get exactly what I wanted. He also worked As soon as I walked into the dealer ship the salesman was there to help, he was very friendly and helped me get exactly what I wanted. He also worked to get me a great deal on my first new truck. More
Excellent Sales department!! Purchased 2015 Ram 1500 Igntion Orange Limited Edition. VERY HAPPY with purchase and Customer Service! Chris and Kevin have been EXCELLENT to deal wit Purchased 2015 Ram 1500 Igntion Orange Limited Edition. VERY HAPPY with purchase and Customer Service! Chris and Kevin have been EXCELLENT to deal with!!! Thanks guys!!! More
one very happy BC customer! We originally started our search for our truck locally in British Columbia - but due to several communication breakdown issues and extremely poor cust We originally started our search for our truck locally in British Columbia - but due to several communication breakdown issues and extremely poor customer service, we made contact with Grand Prairie Dodge as we were told the truck we wanted was on their lot. Within 48 hours, we had purchased our truck and had it delivered directly to our front door!!! From the moment we talked to Brett (sales manager) and Kerry (finance department) we felt at ease and treated with respect. We, or rather I, was very hesitant about buying a truck that I had never driven, much less seen at all. Brett put our mind at ease by sending pictures and full detailed options report so we could review everything. Brett was readily available for phone calls and worked on getting a deal we were comfortable with. Kerry was a pleasure to talk to and walked me through every step of the financing process. She took the time to go over every detail and responded to all emails / phone calls in a timely manner. She even took the time to follow up with an email after the truck was delivered to ensure we were aokay! To be honest, we never thought or considered buying a truck from out of province - I was concerned about several issues, but after talking and dealing with Brett and Kerry, we now have the truck that we want and would not hesitate on buying further trucks from them again! What could have been a very stressful situation turned out to be a easy and exciting. Thank you again to Brett and Kerry for your excellent service, help, and follow up. Looking forward to making that trip out there one day! Amy & Randy More
Awesome customer service I bought my truck from here a couple of years ago and have had no problems so far. Everytime I've gone into the dealership or the service center ever I bought my truck from here a couple of years ago and have had no problems so far. Everytime I've gone into the dealership or the service center everyone has always been nice and professional. More
Sales person; Anna Threlfall Very professional. Would certainly work with her in any consideration of our next vehicle purchase. She spent the time to try to identify the best " Very professional. Would certainly work with her in any consideration of our next vehicle purchase. She spent the time to try to identify the best "Ram" product that would fit our present needs. Dan Patten, Bezannson More
Great Sales team at GP CDJ Wayne was a refreshingly hard working, honest salesman to work with. Will revisit for our next purchase 100%. Tim worked hard to secure the best possi Wayne was a refreshingly hard working, honest salesman to work with. Will revisit for our next purchase 100%. Tim worked hard to secure the best possible deal for us. More