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Grande Prairie Chrysler Jeep Dodge

Grande Prairie, AB

4.8
3,095 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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11448 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 3,095 reviews

August 01, 2018

Salesperson dropped the ball. Salesperson - waste of time. Managers still do all the back/forth dealing. Salesperson literally knew nothing about this truck. Good thing we after th More

by Mjtb1270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Schutte
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Gage, Charlene Gaffney
Aug 02, 2018 -

Grande Prairie Chrysler Jeep Dodge responded

Grande Prairie Chrysler Jeep Dodge participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Please accept our sincere apology for your experience. I am pleased to hear that the Sales Manager was able to provide you with a better experience. I am grateful that you have brought your concerns to my attention, as we strive for 100% customer satisfaction 100% of the time. Training our team and providing them with the tools and information they require is paramount to our success as well as theirs. Thank you for making us aware that we need to provide more training and support to our sales team. It is our hope that you will give us another opportunity to earn back your business.

July 30, 2018

Happy Customer I came in to see what my options were on a vehicle from having lower credit and Charlene surprised me with an approval on a 2018. The bank took a few More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Gaffney
July 26, 2018

Scammers on used vehicles. Stay clear Bought a used GMC Acadia. “Clean car fax” and perfect inspections. Needed new tires. Suspension was blown out. Once I got under the vehicle to do fir More

by Brianb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doesn’t work there anymore.
Jul 26, 2018 -

Grande Prairie Chrysler Jeep Dodge responded

Grande Prairie Chrysler Jeep Dodge participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Please accept our sincere apology for your experience. If you would be so kind as to contact the Sales Manager Mr. Lauder, at your earliest convenience at 780.532.3560 he would like to learn about what happened with your GMC and your experience at our dealership. I am grateful that you have brought your concerns to my attention, as we strive for 100% customer satisfaction 100% of the time.

July 25, 2018

Best salesman out there! Craig was very professional; he is very easy to talk to. He never pressured to get me into something else, he was able to help me get into the vehicle More

by Amynorquay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Lauder, Craig Berg
July 24, 2018

Bought my first brand new truck from grande Prairie chryslar Well to start this all off I walked in not knowing what to expect. I was welcome into the building and sat down with a cars sale rep. Ryan sawchuk and More

by Habsguy28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sawchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2018

Awesome Craig is always awesome to deal with. This is our second vehicle purchase through him and will always be back ! Definitely highly recommended for your More

by Chg2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alli Hindman, Craig Berg
July 17, 2018

Amazing service and helpful staff I met steve o'dell when I called to check on a truck. He meet me there before opening. From the moment he started helping me he did everything in his More

by Dantheman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Golamco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Cavan, Steve O'Dell
July 15, 2018

Good salesman- Dave King He will listen to what you want and try to find you the most perfect fit! He wasn’t pushy, which I appreciate, and he was completely forward with all More

by Curl3Girl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David King
July 12, 2018

Needed a vehicle after accident.. I’ve not been well since accident last week.. found out a friend of mine was working at dealership so I paid a visit, I needed help and she delivered, More

by Calvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Golamco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlene Gaffney
July 11, 2018

Service is the best in the Peace Country Best welcoming help every time I come in with questions. Jordan is courteous and always helpful. The service team fixed any issues in a timely manne More

by AmandaAllen1234
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Brausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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