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Graham Kia Victoria

Victoria, BC

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128 Reviews

2620 Government Street

Victoria, BC

V8T 4P8

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128 Reviews of Graham Kia Victoria

May 22, 2012

I've purchased many new cars over the years and on virtually every occassion ( except at Graham Kia )I've been upset by the crass, pushy behaviour of the sales people. Buying a new car at this dealer More

by jdeering
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Graham, Valerie Taylor, Eli Pasquale, Mark Sutton
May 16, 2012

My experience with buying the Kia Soul was a very pleasant one. I very much appreciated Mr. Bos' style, his knowledge of the vehicle, all the information related to the sale, his friendliness and h More

by Komorous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Bos, Frank Bos
May 16, 2012 -

Graham Kia Victoria responded

Frank Bos and the rest of the Graham Kia team appreciate you taking the time to give us your feedback.Customer First is our way of doing business, so we like to hear we are acheiving this. Welcome to the Kia family. Ed Graham General Manager

May 13, 2012

I have been totally pleased with the purchase of my Sportage from the moment I drove it off the lot. I was extremely pleased with how it handled in the snow this winter. I feel the was the perfect vehi More

by tlcwatkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Pasquale
May 14, 2012 -

Graham Kia Victoria responded

Thank you for taking the time to give us youe feedback. The Sportage is an amazing vehicle and I am happy that you find it a perfect fit.At Graham Kia our commitment is "Customer First" Ed Graham General Manager

May 12, 2012

I have just moved to Victoria area and this was the first time using their service. They were friendly, on-time, and fixed the problem I came in for. Also, while I waited they offered me a desk to do my wo More

by hikerjules
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Rosenthal
May 14, 2012 -

Graham Kia Victoria responded

Welcome to Victoria and Thank you for taking the time to tell us how we are doing, our team works very hard on giving our customers the service you deserve. Ed Graham General Manager

May 11, 2012

Complete and thorough attention, from notice for service to out the door with a washed and vacuumed car (and only in for an oil change). Good hot chocolate too! Thanks More

by debbyboyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Two service staff and one detailer/yard
May 14, 2012 -

Graham Kia Victoria responded

Thank you Debby for taking the time to give us your feedback. We strive to give our customers an experiance that they will share with their family and friends. I agree the hot chocolate is great Ed Graham General Manager

May 11, 2012

At Graham Kia Victoria everyone is very friendly and makes you feel very welcomed. they have exceptional customer service skills, they always make you feel noticed and if theres anything you need they g More

by lwalker20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Graham, Frank Bos, Elmano Lima, Valerie Taylor
May 14, 2012 -

Graham Kia Victoria responded

Thank you for taking time to give us a review, at Graham Kia our team has a "Customer First" state of mind and it is nice to hear from you that we are acheiving that. Ed Graham General Manager

May 07, 2012

Sometimes when you walk into a business, you know immediately that it's different than the regular run of the mill company. Graham KIA is one of thsoe places. May be it's the product, the work cultu More

by ronmerk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Graham, Jon Graham, Elmano Lima, Eli Pasquale, Mark Sutton
May 08, 2012 -

Graham Kia Victoria responded

Thank You Ron for taking the time to give our team here at Graham Kia a review. They all appreciate the positive commentsas it solidifies there commitment to "Customer First" Ed Graham General Manager

May 02, 2012

thanks for car wash, taxi rides & friendly, happy service. relationship with service department is a treat and my car is about the only thing i don't worry about. eli - suicide averted! nice qu More

by dgarneau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yvon Plante, Eli Pasquale, Brandon Krieger
May 03, 2012 -

Graham Kia Victoria responded

Thanks Dawn for taking the time to give us a review, Eli, Brandon and Yvon appreciate your feedback. Ed Graham General Manager

April 22, 2012

The service team is AMAZING!!!!! Couldn't ask for better service, always on top of everything.Being gretted by my first name when I come in even after not being there for 4 months is a huge costumer service More

by fportelance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
May 03, 2012 -

Graham Kia Victoria responded

Thank you for taking the time to give a review of our team. We strive to apply "Customer First" on a daily basis. Ed Graham General Manager

April 22, 2012

I bought my Rondo from Graham Kia and found the staff to be very friendly. All of my service has been excellent and the staff are always extremely helpfull. The work is always done on time and correct.I a More

by tzar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Pasquale
May 03, 2012 -

Graham Kia Victoria responded

Thank you for taking the time to give a review of our team.We like to pride ourselves in "Customer First" service and strive for it every day. Ed Graham General Manager

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