Graham Kia Victoria

I really appreciated the friendly service and the added bonus of receiving a car wash along with the oil change was sweet. Many thanks to everyone. bonus of receiving a car wash along with the oil change was sweet. Many thanks to everyone. More

Good place, friendly sales, no pressure to buy. Will recommend to others. Even Kia and Hyundai are the same company, but this Kia dealer is much better than the Hyundai dealer on gorge st. recommend to others. Even Kia and Hyundai are the same company, but this Kia dealer is much better than the Hyundai dealer on gorge st. More

We intended to visit the dealership just to view what was available. Frank Bos showed us the exact car we were looking for at at a price within our budget. We were very impressed with his manner and our tre available. Frank Bos showed us the exact car we were looking for at at a price within our budget. We were very impressed with his manner and our treatment and we purchased the car on the spot. More

Jon Graham is a very personable and knowledgeable sales person. I found doing business with him exceptionally easy. My first service with my 6-month old Kia Soul was last Thursday. It was done in an eff person. I found doing business with him exceptionally easy. My first service with my 6-month old Kia Soul was last Thursday. It was done in an efficient manner and the person I spoke with at the service counter was also efficient. More

Bought a new Rondo through Elmano Lima and was very pleased with his assistance and follow-up. We have continued to bring the car back for routine service and are happy with that as well. pleased with his assistance and follow-up. We have continued to bring the car back for routine service and are happy with that as well. More

We were looking for a new car and found that the Kia Rio5 had everything we need. We were greeting on the lot by Wayne Underhill, who was very helpful and friendly, giving us lots of information and details had everything we need. We were greeting on the lot by Wayne Underhill, who was very helpful and friendly, giving us lots of information and details about the car without every pressuring us or giving us the hard sell. We were unable to get the colour of car we wanted originally (not as much selection for the manual transmissions, apparently) but Wayne and all of the staff at Graham Kia went out of their way to help us get the car that was right for us, and in the end, we're delighted with our choice (and our colour!) Everyone we encountered at Graham Kia was friendly and warm, and seemed genuinely glad to see us and happy for us and our new car. Val was a pleasure to work with as well, and made the paperwork smooth and pain-free. We wouldn't hesitate to recommend Wayne and the whole team at Graham Kia to anyone looking for a new car. The prices are right, the cars are great, and the whole team there is fantastic to work with. Thanks to Wayne and everyone at Graham Kia! Adam & Steph More

We were very pleased with our experience purchasing a new Forte 5. Our salesperson, Frank Bos, took the time to go through the features that we were looking for to ensure that this car would meet our short Forte 5. Our salesperson, Frank Bos, took the time to go through the features that we were looking for to ensure that this car would meet our short term and long term needs. At no time in the process were there any of the stereotypical high pressure tricks or tactics we've experienced at other car dealerships over the years, a welcome change. A few days after we brought the car home we recieved a hand written thank-you card from Frank personally - a nice and professional touch to add to an already great impression. While getting a coffee we chanced a meeting with the dealership owner who introduced himself and provided his own phone number just in case we wanted to call him to talk about anything if we felt the need. Really, it was his number and while we had no reason to call him I am confident that he was sincere and serious about being available to help make sure we were happy. We took advantage of the 0.9% financing offer with a three month deferred start on the payments, mainly because our daughter was getting married this month and it was convienient to keep our cash in hand for all those little incidentals that go with wedding plans and surprises. Arranging the financing was done quickly and again professionally by Elmano Lima who also presented the add-on options, replacement vehicle package and other choices with no pressure, just straight up facts and common sense answers that made our decisions easy to make. Wrapping up the experience was an equally quick and straightforward introduction to an insurance agency that works with the dealership allowing us to drive off the lot with a brand new fully insured car in the shortest time possible. All in all a five star experience! We will certainly refer others to Frank, El and Graham Kia, and have already recommended Kia to a friend living near Vancouver. More

Been with this team from their Acura days and my loyalty remains with this service department and the team there. I have never been let down and they always go the extra mile to help out....shout out to the remains with this service department and the team there. I have never been let down and they always go the extra mile to help out....shout out to the detailing team as well, they always leave me a clean car. More

I was very happy with the service at Kia. This was the 1st new car I've ever purchased & the deal I received with 0% interest on the purchase of my Kia Rio 5 was a big contributing factor of me purchasing 1st new car I've ever purchased & the deal I received with 0% interest on the purchase of my Kia Rio 5 was a big contributing factor of me purchasing this car, & the great 5 year warranty! I mostly dealt with Val & found she was very friendly, nice & still professional. She had all the answers for me, & even when I called back with more, she was quick in getting me the answers if she herself didn't know them. I have owned this car now for 1 1/2 years & love it. I must say that Eli in the service dept is always friendly & also answers all my questions when I take the car in. I have, & will continue to recommended this dealership in the future! Thank you :) More

Recently purchased a Soul. I felt very comfortable with my whole experience. I was treated with respect the whole time, given a lot of information (but not too much) which assisted in making the decision. my whole experience. I was treated with respect the whole time, given a lot of information (but not too much) which assisted in making the decision. I liked the warranty length and feel a company that backs their cars for 5 years will build them better to start with. So with several test drives and patience from Frank I was comfortable making my purchase. Frank Bos was very attentive without being overwhelming, followed up but did not leave me feeling pressured. He found the right balance in working with me. Valerie handled the paperwor with great efficiency and enthusiasm. I had visited several other dealerships in my search for a car and feel i had the best experience at Graham Kia. I would be very comfortable recommending Graham Kia and Frank Bos to friends, family, or anyone looking for a car. Heather More